Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…
SoftBank aims at providing connectivity from space SoftBank has announced that it will begin promoting the roll out of Non-Terrestrial Network (NTN) solutions that provide connectivity from space and the stratosphere. SoftBank NTN solutions will include the Geosynchronous Earth Orbiting (GEO) satellite NarrowBand IoT (NB-IoT) services provided by Skylo Technologies. The two companies recently agreed to cooperate in offering satellite services in Japan. SoftBank’s NTN portfolio of solutions will also include Low Earth Orbit (LEO) satellite communications provided by OneWeb, and High Altitude Platform Station (HAPS) stratospheric telecommunications platforms provided by SoftBank’s subsidiary HAPSMobile. Read more at: https://tinyurl.com/murtvfhr Black Lotus Labs uncovers hacktivist campaign Black Lotus Labs, the Lumen Technologies security threat intelligence division, has presented evidence that hacktivists have recently attacked switches and routers in a minimum of 100 organizations. The hacktivists managed to access those Internet-connected devices because of an incorrect Cisco Systems Smart Install configuration. The Black…
Snom, the globally established brand for modern IP telephony, has enhanced the quality and performance of its C520-WiMi conference system, offering businesses of all sizes a more powerful, cost-effective solution for audio conferencing. First launched in 2019, the C520’s features quickly made it a key component of corporate communications during the pandemic – enabling employees to maintain social distancing in large meeting rooms without losing transmission quality. Snom’s customers are now facing new communication demands due to hybrid working and require solutions that can be used both at home and in the workplace. This has prompted Snom to further enhance the already superior technology of its C520-WiMi. The manufacturer runs its own audio laboratory in Berlin, equipped with the world’s most advanced tools for sound optimisation. And the fine tuning of the C520-WiMi has paid off:often, the performance and audio quality of the conferencing system exceeds that of more expensive solutions offered by competitors* and…
Huawei launches HarmonyOS Huawei has officially released its HarmonyOS operating system for all devices. It looks like HarmonyOS will be available on almost all Huawei devices in the coming years, and the company will describe it as an upgrade. As a next-gen smart device operating system, HarmonyOS provides a common language for connecting and collaborating across different devices, giving users a more user-friendly and secure experience. The OS uses distributed technology to meet the diverse needs of all the different devices in a single system, allowing for flexible deployment. Read more at: https://tinyurl.com/mj8j4j99 Vodafone and CityFibre expand their partnership Vodafone and CityFibre have expanded their partnership to offer Vodafone Ethernet services for business customers. In this new partnership, Vodafone will use CityFibre’s Ethernet infrastructure to provide local access to its customers. Therefore, businesses in 12 UK cities and towns will have an alternative and cost-effective High Bandwidth Ethernet service. Under…
Telecommunications company Liberty Global and Digital Colony, a global digital infrastructure investment firm, have announced plans to launch a European Edge data center joint venture, called AtlasEdge Data Center. The Joint Venture (JV) will manage more than 100 edge data centers in Europe, combining the edge assets in the Digital Colony and Liberty Global real estate portfolios. AtlasEdge Data Centers will be directed by Josh Joshi, the former CFO of Interxion. In the new business, Liberty Global will devote its digital infrastructure assets, including technical real estate portfolios, as well as strategic and operational business support. The Digital Colony will contribute operational expertise, strategic direction and capital to provide a foundation for the growth and merger of edge co-location service capabilities across Europe. AtlasEdge will provide services through a wide network of devices close to the consumers and enterprise end users. The company’s goal is to meet the…
Two Japanese companies, Rakuten Mobile and NEC Corporation, have announced the signing of a Memorandum of Understanding (MoU) to promote Open RAN in mobile telecommunications markets worldwide. The MoU is based on Rakuten’s current partnership with NEC, where NEC supplies 5G radio equipment to the operator. The pair is also jointly working on developing a Rakuten standalone 5G core. Under the Memorandum of Understanding, Rakuten Mobile and NEC will continue to expand their local collaboration to provide 5G and 4G radios and engineering services for Open RAN systems that are compliant with O-RAN specifications. These services will be applicable to markets worldwide and will boost the global development of the Rakuten Communications Platform (RCP). RCP is Rakuten Mobile’s fully virtualized and containerized cloud-based mobile network platform, enabling telecom businesses to station virtual networks rapidly and inexpensively. Tareq Amin, executive vice president and CTO at Rakuten Mobile, said: “Rakuten…
Telinta, a global leader in hosted switching and billing for VoIP service providers, and TransNexus, a leader in developing innovative software for telecommunications networks, jointly announced today a solution to help VoIP service providers comply with STIR/SHAKEN call authentication and robocall mitigation regulations. TransNexus has made groundbreaking innovations in robocall mitigation with its ClearIP software platform. Telinta has integrated ClearIP into its cloud-based softswitch. Together the two leaders can help VoIP service providers meet their STIR/SHAKEN and robocall mitigation requirements, helping customers to avoid having their traffic blocked. TransNexus offers services for Telinta customers based both inside and outside the U.S. When a U.S.-based Telinta customer signs up with TransNexus, Telinta will send a request to TransNexus to create a digital signature and Telinta will include that signature on subsequent calls as they are routed through Telinta’s platform. For Telinta customers based outside the U.S., TransNexus can…
DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…
Technology and platform provider plan.com has announced a new market-leading Hosted Voice solution that allows customers to connect, configure and manage their phone system on a single platform. This new initiative unites a scalable digital phone system with real-time insights, data analytics and simplified navigation on the my.plan platform. The new plan.com’s Hosted Voice solution refers to the evolution of its existing B2B communications solutions that were built from scratch according to partner and customer feedback and input. Moreover, this new offering merges into the company’s my.plan platform and, when combined with its mobile solutions, gives companies employees the ability to work and stay connected anywhere. This solution offers the latest hardware combined with a unique variety of features and embedded customization having a broad range of features, controls and instant alerts, allowing users to create a solution that meets their unique business needs. Some of the…
T-Mobile US, an American wireless network operator, has announced a partnership with Zyter, a provider of cloud-based, software as a service (SaaS) digital health products. The companies are partnering to deliver virtual healthcare solutions to healthcare organizations and their patients across the US, including telehealth and remote patient monitoring and care team collaboration. The alliance comes at a time of high demand for virtual healthcare. Since the start of the pandemic, 51% of US residents have expressed concern about visiting hospitals and other healthcare facilities. The partnership aims to make virtual care accessible to more people in order to improve patient outcomes, lower readmission hospital rates and improve patient wellbeing. This agreement will serve healthcare organizations in providing remote and secure communications between patients and health care teams in order to monitor, diagnose, and remotely treat patients wherever they are, making use of the T-Mobile 4G and 5G…