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Telecom News

Telinta to offer VoIP to Telegram users

By Aiste Kryzanovske March 4, 2021

Telinta, a global leader in cloud-based softswitch and billing solutions, has announced the launch of a new solution enabling VoIP service providers to sell services to users of Telegram. Telegram is a fast-growing global social media platform with over 500 million active monthly users worldwide. Telinta’s brandable solution enables its customers to offer both inbound and outbound VoIP calling to Telegram users around the world. By integrating its softswitch as part of Telegram’s global ecosystem, Telinta provides powerful cloud-based tools to offer VoIP calling via Telegram’s mobile app and its PC/MAC/Linux versions for desktop computers and laptops. Using a brandable “bot” Telegram users can easily place calls to any PSTN phone number in the world. They can also receive inbound PSTN calls from mobile and landline phones right on their Telegram app. Options for free on-net peer-to-peer calling, as well as call recording are also available. The…

Telecom News

Verizon teams up with Genesys Cloud

By Aiste Kryzanovske February 25, 2021

Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center offerings. Together with Genesys, the company is able to offer its business customers a cloud-based contact center solution. Genesys Cloud will provide businesses with access to the Verizon network and include a contact-center-as-a-service solution to communicate with their customers. The Cloud-based Contact Center as a Service from Genesys enables businesses to deliver a customer experience (CX) that is top class. The solution is delivered on an end-to-end, cloud-based remote access platform that takes advantage of Verizon’s network. In addition, the Verizon Business customer experience portfolio includes Genesys Engage subscriptions, that provides a passage from on-premises to hybrid cloud and public or private cloud deployments. Furthermore, because contact centers rely on digital, primarily remote operations, Genesys Cloud will allow remote agents to take advantage of all the capabilities the contact…

Market Trends

Caller ID spoofing – the headache of telecoms

By Aiste Kryzanovske February 22, 2021

Most phones today allow users to see the calling party’s phone number before they answer. This feature is called Caller ID or Calling Line Identity (CLI). It lets people know who is calling and decide whether they want to answer the call or not. However, callers and criminals can purposely change the Caller ID so that the incoming call appears to originate from a trusted entity. This disingenuous practice is better known as spoofing. Unfortunately, there are more and more cases where callers and criminals purposefully change the caller ID in order to commit fraud. What is Caller ID spoofing? Spoofing occurs when a caller knowingly falsifies the information transmitted onto your phone screen, known as caller ID, to hide their true identity. Scammers often use the so-called ‘neighbors’ spoofing technique. When this technique is used, the incoming call appears to come from a local phone number. It could be…

Telecom News

A quick roundup of the news in Telecoms | Week #7

By Aiste Kryzanovske February 19, 2021

FCC establishes Emergency Broadband Benefit program The FCC has recently held an open meeting in order to discuss its next priorities. One of the most important matters discussed was the new Emergency Broadband Benefit program, which Congress has instructed the FCC to initiate. As part of the Consolidated Appropriations Act, Congress has allocated $3.2 billion for the program. Broadband providers participating in the program will be able to offer discounts of up to $50 per month for Internet services and up to $75 per month for those services on tribal lands. Currently, it is unclear how long these broadband benefits will last. Read more at: https://tinyurl.com/jj52hlfl Sinch acquires Inteliquent Sinch AB, a Sweden-based company primarily engaged in the provision of cloud computing services, has signed a final agreement to acquire Inteliquent, the largest independent voice communications provider in the US, for an all-cash offer of $1.140 billion. The deal expands…

Telecom News

A quick roundup of the news in Telecoms | Week #6

By Aiste Kryzanovske February 12, 2021

Telia takes a big step toward IoT The Swedish operator Telia has launched a global IoT connectivity offering for enterprises, pledging that it can cut almost a third off the average cost of IoT communications. The new portfolio is called Telia Global IoT Connectivity. In a statement, the operator said that the portfolio consists of a Telia eSIM, that is powered by eUICC, a global ecosystem of pre-integrated operators, a one-of-a-kind programmable network and a cloud-based platform for system management. Björn Hansen, Head of IoT at Telia, said: “This is a true game changer for IoT connectivity.” Read more: https://tinyurl.com/wtk6d7pi Ekinops with Orange gives 5G a trial run Ekinops has successfully completed 5G business connectivity testing with Orange Business Services at its Orange Labs. To test the connectivity, Ekinops used its 5G-capable OneAccess router that is based on its OneOS6 software. According to Ekinops, the software enables a variety of…

Telecom News

Telus and Google Cloud sign a 10-year deal

By Aiste Kryzanovske February 11, 2021

Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes. Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos. Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs. One of the main areas of focus of…

Telecom News

Nokia to upgrade Deutsche Telekom’s optical network

By Aiste Kryzanovske February 9, 2021

Nokia announced on Monday that Deutsche Telekom (DT) has chosen the Finnish multinational telecommunication provider to convert DT’s optical network into a service-oriented platform. The transformation will allow Deutsche Telekom to provide its customers with an improved service quality experience, by upgrading the existing network to an expansive and automated one. The use of automation will help the operator to simplify and organize operational tasks to make more efficient use of network resources. Deutsche Telekom will adapt Nokia’s optical transport portfolio to become a higher-capacity, self-regulating network that meets residential and Industry 4.0 requirements. This gives Nokia the opportunity to promote its ‘Wave’ Brand optical transport portfolio: the Nokia WaveFabric service-ready platforms and the Nokia WaveSuite software portfolio, that includes the Nokia 1830 Photonic Service Switch (PSS) provided by the PSE- V family of coherent DSPs (digital signal processors). This solution will revolutionize Deutsche Telekom’s optical backbone network…

Telecom News

Atos and RingCentral launch Unify Office in the UK

By Aiste Kryzanovske February 2, 2021

The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January. Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere. Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution. By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…

Telecom News

A quick roundup of the news in Telecoms | Week #4

By Aiste Kryzanovske January 29, 2021

Verizon Business announces a new bundle Verizon Business has announced a new bundle offer for small businesses covering security, broadband and LTE services. As more small businesses are moving to virtual settings, Verizon Business now offers the Complete Business Bundle. With this new offering, small businesses receive a 15% discount on monthly service fees with a 50 Mbps tier. LTE Business Internet, which includes a router as part of the package, is giving businesses the ability to connect to 4G LTE using a plug-and-play installation. The Complete Business Bundle also includes One Talk desk phones with more than 50 business-class features and dedicated 24/7 technical support. Read more at: https://tinyurl.com/y4xy7nyw DT and Samsung succeed in standalone 5G Deutsche Telekom and Samsung have successfully completed the SA 5G test in Pilsen, Czech Republic. Together the companies have tested the efficiency of Samsung’s MU-MIMO technology on Deutsche Telekom’s network and recorded excellent…

Telecom News

Telefónica and IBM announce Cloud Garden 2.0

By Aiste Kryzanovske January 28, 2021

Telecommunications giant Telefónica has expanded its long-standing technology partnership with IBM and announced the release of Cloud Garden 2.0, the next step in Telefonica’s cloud services platform to accelerate application modernization. Cloud Garden 2.0 is supported on IBM Cloud Pak and Red Hat OpenShift. The first iteration of Cloud Garden, launched in 2019, was originally based on IBM Cloud Private technology. However, Cloud Garden 2.0 switched to the hybrid Red Hat OpenShift cloud Kubernetes platform and the IBM Cloud Pak for Application. Telefónica customers can now run their applications on containers on premises or in the cloud environment of their choice, along with the simplification and speeding up when launching new solutions. Cloud Garden 2.0 is hosted through Telefonica’s Virtual Data Center in Spain, helping its customers experience low latency and better uptime for managing their applications. Andrés López Hedoire, de Enterprise Product Marketing Director, Telefónica España, commented:…