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Telus and Google Cloud sign a 10-year deal

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Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes.


Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos.


Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs.


One of the main areas of focus of the partnership is the redefinition of healthcare and the delivery of agricultural solutions. Actions they will take include providing consumers with fresher and healthier produce by improving traceability and enabling business customers to streamline their IT and network operations. The two companies will also work together to develop entertainment and smart home technologies, providing modern connectivity, control and convenience for more families and businesses.


Telus CEO and President Darren Entwistle said: “This announcement represents an important milestone in our longstanding growth strategy, reflecting our team’s unwavering commitment to innovation as we accelerate our digital transformation journey. Our strategic partnership with Google will propel our digital leadership across the communications technology, healthcare and agriculture sectors, whilst amplifying our Customers First priority, redefining how service is delivered in Canada and globally. As world leaders in social capitalism, our organizations will leverage the potency of our technology to create meaningful human and social outcomes, as we continue to build stronger, healthier and more sustainable communities.”