The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January.
Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere.
Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution.
By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use existing Atos Unify OpenScape Desk phones. In addition, this service integrates easily with existing business applications such as Salesforce, Microsoft, and Google productivity suites, using more than 200 pre-built, integrated apps, or with the assistance of Atos, create specific custom workflow integrations.
Furthermore, the new calling features will allow users to switch from a voice call to a video call with just one click, and accept authorized calls directed to another user’s extension. Also, participants can specify that queue overflows are forwarded to extensions so as to answer more calls, rather than forwarding them to voicemail.
Anand Eswaran, RingCentral’s president and chief operating officer, commented: “At RingCentral, we’re focused on bringing the benefits of cloud communications to businesses everywhere. With Atos Unify now available in the UK, more of Atos’ customers will have access to a single, secure, and trusted business communications solution with integrated team messaging, video meetings, and an enterprise cloud phone system, enabling people and teams to be productive and efficient.”