RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
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RingCentral, AI-driven global enterprise cloud communications provider, has made a strategic move by acquiring select assets from Hopin, a top-tier provider of online audience engagement technology. The acquisition encompasses Hopin’s flagship Events platform and Session product, aiming to bolster RingCentral’s video solutions and enhance its ability to cater to specialized interactive events.
In a groundbreaking partnership, Spectrum Enterprise, a division of Charter Communications, Inc., has joined forces with the Texas State Aquarium, a nonprofit organization based in Corpus Christi, Texas. The aquarium has embraced Spectrum Enterprise’s advanced technology solutions to revolutionize its wildlife rescue operations and elevate its onsite veterinary care.Attracting over half a million visitors annually, the Texas State Aquarium is renowned for its captivating displays of mammal, bird, and marine life.
TextNow to pay off $50,000 worth of phone bills TextNow, a mobile app that provides free cellular and WiFi-enabled phone service, said that it will start the holiday season by paying off $50,000 in phone bills owed by selected phone company customers. The company is aiming to promote consumer knowledge that they may cancel their pricey phone service subscriptions. TextNow has identified individuals who are in great need, such as single parents, veterans, students, and people impacted by job loss, sickness, injuries, or recent losses. Read more at: https://tinyurl.com/yckux44v Cisco releases its annual Security Outcomes Report This week saw the release of Cisco’s annual Security Outcomes Report. 62% of the companies questioned reported having encountered a security incident that affected their business in the last two years. Ransomware occurrences, outages, and network or data breaches were the most common types of incidents. Security resilience is a top issue for 96%…
‘Vodafone Business UC with RingCentral’ has been introduced to the German market by Vodafone Germany and RingCentral, a supplier of worldwide business cloud communications. The newly released Unified Communications (UC) platform combines RingCentral’s flagship offering, RingCentral Message Video Phone™ (MVP™), with Vodafone’s mobility and 5G technology. Businesses now have another compelling option to migrate from their current infrastructure to the cloud thanks to this new unified communications solution. Vodafone Business UC with RingCentral enables staff to work from anywhere by providing a single app for team messaging, video meetings and a cloud phone system, and it provides a flexible yet dependable solution to handle the complexities of everyday work. In order to make communication and collaboration easier, this highly secure system offers call recording, HD video meetings, and many other new features. End users will also benefit from the numerous distinctive features, such as the AI-based Advanced Meeting…
RingCentral, a global provider of business cloud communications, video meetings, collaboration and contact center solutions, has announced an extension of its hardware ecosystem as well as new RingCentral Rooms feature updates. Organizations may use RingCentral Rooms to turn their meeting locations into dynamically enabled video conferencing destinations. Customers may now choose from a number of additional hardware partners to equip their conference rooms with high-quality, intelligent audio and video, as well as a whiteboard, allowing meeting attendees to better interact while also being seen and heard. RingCentral is collaborating with three more hardware suppliers to satisfy the ever-increasing market demands for conferencing services. New partnerships with Avocor, Jabra and EPOS provide the company users more options and new features that improve the meeting room experience for improved interaction and smoother collaboration. “Strong relationships with strategic hardware partners are important as we strive to address the complex challenges…
Google introduces Distributed Cloud In order to address the needs of its enterprise customers, Google has announced their Distributed Cloud, which will allow users to balance their workload on the public cloud and private infrastructure. It is “a portfolio of solutions consisting of hardware and software that extend our infrastructure to the edge and into your data centers,” commented Sachin Gupta the GM and VP of Product for IaaS at Google. Built on Anthos, the Google Distributed Cloud is the perfect platform for local data processing, edge computing and on-premises modernization. Read more at: https://tinyurl.com/mc2ye95c Facebook rolls out Live Audio Rooms for creators worldwide Live Audio Rooms, Facebook’s new feature designed to help public figures and groups to connect with their communities, has been released to a global audience. First launched only in the US back in June and limited to only iOS users, the solution…
Google announces their Network Connectivity Center Google has announced a new product, the Network Connection Center (NCC). NCC is described as a revolution in the simplification of on premises and cloud networking. This new product is an initiative to provide a single control panel for a company of any size to manage all of its networks globally. The Network Connection Center is said to effortlessly join together VPNs, partners and dedicated interconnects, as well as third-party routers and Software-Defined WANs, in order to optimize connectivity, reduce operational burden and minimize costs. Read more at: https://tinyurl.com/xaaypzwr AT&T signs a 12-year contract with the US Treasury Department AT&T has cemented a $231 million and 12-year contract with the US Treasury Department to modernize the agency’s voice and data networks and ensure cyber security protection. This agreement is part of the General Services Administration’s (GSA) Enterprise Infrastructure Solutions (EIS) technology procurement program. Under…
The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January. Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere. Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution. By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…
