A Mitel and Vanson Bourne study reveals a widening workplace communication gap, with VoIP, collaboration tools, and AI investments failing to meet employee needs. As tool sprawl fuels shadow IT, enterprises must prioritize secure voice services, unified communications, and simpler workflows to improve productivity, trust, and business-critical connectivity, network reliability
Qualcomm’s appointment of Sergio Buniac signals a major push into Snapdragon-powered mobile, PC, wearable and AI devices. For VoIP providers and telecom leaders, stronger on-device AI, faster compute and connected experiences could enhance voice services, edge communications, collaboration tools and next-generation business VoIP performance across emerging personal technology ecosystems worldwide
Zayo and Corning expand their fibre supply deal to secure critical cable capacity for AI, cloud, enterprise, and VoIP network growth through 2030. With 15,000 new route miles planned, the agreement boosts backbone resilience, accelerates high-capacity connectivity, and reinforces fibre as essential to scalable telecom and VoIP infrastructure deployment worldwide.
BT’s DaTE programme will help Highlands and Islands entrepreneurs turn digital ideas into scalable services, backed by mentoring, grants, networking and gigabit broadband investment. For VoIP providers, UC platforms and cloud communications innovators, improved rural connectivity creates fresh opportunities to build, test and deliver digital solutions beyond Scotland’s major cities
Google’s $10 million purchase of Spirit Airlines’ email, Microsoft Teams, OneDrive, and SharePoint archives signals a new era for enterprise communications data. For VoIP and unified communications leaders, the deal highlights urgent risks around collaboration governance, AI training, retention policies, privacy, and how workplace communication records may become valuable assets.
AI is transforming the UK police 101 non-emergency line with smarter VoIP call routing that filters misdirected calls, reduces queues, and protects human handlers for genuine public safety needs. Backed by Vodafone Business and the Home Office, the upgrade shows how intelligent voice networks can modernise contact centre operations nationwide.
Global RAN spending is shifting beyond China as operators accelerate 5G upgrades, capacity expansion, and modernization. Strong growth across emerging markets creates new opportunities for carriers, vendors, fixed wireless, enterprise connectivity, and VoIP services. Omdia’s latest data highlights regional momentum, vendor competition, and the evolving business case for mobile networks.
Orange Belgium launches Cyber Protection for small businesses, combining AI threat detection and Orange Cyberdefense monitoring. As ransomware and cyber-extortion rise, the service helps protect VoIP systems, customer communications, billing, and daily operations. For SMEs with limited IT resources, managed cybersecurity supports GDPR, NIS2 readiness, and resilient connectivity across Belgium.
Workday buyout talks with Silver Lake signal a major enterprise software reset for VoIP and IT leaders. As AI reshapes SaaS markets, embedded HR, finance and unified communications platforms remain vital. The reported 51 billion deal highlights trusted data, cloud workflow resilience and investor confidence in mission critical business systems
Otter.ai’s privacy lawsuit could reshape VoIP and collaboration compliance as AI meeting assistants face scrutiny over Zoom, Microsoft Teams, and Google Meet recordings. With wiretap and biometric claims moving forward, enterprises must tighten consent, transcription, voiceprint, and data retention policies before deploying AI notetakers across business communications and VoIP workflows
