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Telefónica, a multinational telecommunications company and one of the largest telephone operators and mobile network providers in the world, has introduced a new unit that integrates their global wholesale, roaming and international customer divisions into a new single identity: Telefónica Global Solutions. Telefónica Global Solutions was established as part of the company’s transformation plan, which was announced last year. As stated by the group, this move will improve connections between people and businesses. In the current environment of extensive change and new challenges, the Telefónica Group continues to move forward to improve its service to global customers. The three businesses are now banding together to increase their capacity and continue to support their partners and customers. With a single goal, they have their sights set on providing consistent and comprehensive services, and specifically to offer leading-edge global solutions to Telefónica’s customers around the world. At present, Telefónica…

Deutsche Telekom will move 18 million users to the cloud Deutsche Telekom has announced that 18 million of its fixed voice customers will soon have their services moved to a new cloud-based telephony platform. The company currently has a next-generation IP multimedia subsystem (NIMS) deployed in telco’s data centers throughout Germany. The platform promises to deliver services faster and more efficiently by automatically allocating voice capacity on the network as needed. The deployment of cloud telephony is a logical next step in Deutsche Telekom’s all-IP strategy, which the company has been pursuing for years. Read more at: https://tinyurl.com/y3oxa9wq ClearlyIP releases a new mobile softphone Telecommunications company ClearlyIP has released “Clearly Anywhere”, a mobile softphone that provides easy mobile integration into FreePBX-based systems. This application is designed for Android and iOS devices, allowing system administrators to quickly set up, configure, and deploy cross functional software that clients closely incorporate with an…

Pentagon will allow telecoms to use military airwaves for 5G networks On Monday, the Pentagon and the White House announced plans to issue a permit for telecommunication service providers to use air waves that were previously reserved for military radar, to build new high speed 5G networks. This initiative is in response to wireless service providers, who say they need more airwaves to support growing demand for 5G signals. Sales of the 3450-3550 megahertz bands are scheduled to begin in December of 2021. According to Dana Deasy, chief information officer for the Department of Defense, the Pentagon will continue to use this bandwidth for military purposes. Read more at https://tinyurl.com/yy4k4nhb HMD gets $230 million funding from Google, Qualcomm and Nokia HMD Global, Nokia’s brand marketing agency, announced to have secured a $230 million investment from Google, Qualcomm, Nokia and other undisclosed investors. As stated by HMD Global, the funds will…

Deutsche Telekom hits 50% 5G population coverage Deutsche Telekom, the largest German telecommunications company, has expanded its 5G connectivity to 3,000 towns across all German states. A total of 18,000 antennas, out of the 30,000 already installed, have been upgraded to support 5G services in the last 5 weeks, and as a result, 50% of Germany‘s population now has 5G coverage. Walter Goldenits, Head of Technology, commented: “The 50 percent is no reason for us to rest on our laurels. The 5G rollout continues with the same intensity. Two thirds of the population are our next target. And we want to achieve this too this year.” Read more at https://tinyurl.com/y4z6fd2m Google Cloud and Orange announce their collaboration Google Cloud and Orange announced that they are partnering up for data, AI and edge computing development. The two companies plan on transforming Orange’s IT infrastructure, developing future cloud services, improving operational efficiency…

Contributed by Maor Efrati, CTO at monogoto My generation grew up in the early days of the internet and global connectivity. The only truly global network was the phone network. Any content or other service was provided by a local operator.   We saw the internet as a global network but mostly as a way to share and access information. A huge revolution parallel to the WWW was the OTT ‘over the top’. It’s not an information revolution but a brand new business model for a whole new set of companies to become a service provider without a physical connection to the consumer. OTT has revolutionized the way many businesses operate. In the early 2000s, operators and service providers generated most of their income from all kinds of content: TV, Voice, SMS, Ringtones, Stickers, etc. The internet brought a new wave of companies, technically new service providers, companies that…

Qualcomm invests $97 million in India’s Reliance Jio Platforms Qualcomm has become the latest high ranking sponsor of the four-year-old Indian company, Reliance Jio Platforms. On Sunday evening, Qualcomm Ventures revealed their plans to invest $97 million in Reliance Jio Platforms and to assist that company launch advanced 5G infrastructure and services for their local customers. Furthermore, Reliance Jio Platforms has introduced cut-rate voice and data plans into the Indian telecommunications market, attracting almost 400 million subscribers. This rapid growth has resulted in the company becoming the most successful operator in the world’s second largest market in less than four years since its establishment. Read more at https://tinyurl.com/y9hponyd Deutsche Telekom explores quantum tech with OPENQKD The German operator Deutsche Telekom, in partnership with the OPENQKD (Open European Quantum Key Distribution) consortium, are preparing to research quantum key distribution (QKD) technologies in order to develop quantum-safe data transmission. In spite of the…

The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…

Ireland’s GoMo goes for more as it hits 200,000 customers Virtual network operator GoMo, the budget mobile brand of Irish telco Eir, has reached 200,000 customers, since launching only eight months ago. The company exists entirely as a digital brand, requiring customers to sign up online to be mailed a SIM card. This “digital-first” approach even extends to customer service, which is available only through online chat, without accessible call centers. GoMo uses Eir’s network and offers 99 percent population coverage and over 97 percent 4G coverage. Since its launch, GoMo has gradually increased its customer base, with figures from the Irish regulator suggesting that the majority are migrating from rivals Three and Vodafone. Read more at https://tinyurl.com/y7uwytwt JSonar raises $50 million for AI-powered database security products Database security startup jSonar has secured USD 50 million, which it plans to put toward R&D and go-to-market efforts. The company said that its AI-powered solutions help users…

Spanish telecom operator MasMovil agrees $3.3 billion private equity bid KKR, Cinven and Providence have made their Public Acquisition Offer for Spanish telecoms operator MasMovil. The three venture capital funds have proposed to pay EUR 22.5 per share of the telco, which is valued at almost EUR 3 billion. According to the statement, KKR, Cinven and Providence will pay a 20 percent premium on the current MasMovil share price. Meinrad Spenger, MasMovil Chief Executive, said that they have signed an agreement with the bidders on a deal which would be “beneficial for the shareholders and other stakeholders in the company.” Furthermore, the bidders noted that they would maintain continuity in MasMovil’s strategy, staff and executive team. Read more at https://tinyurl.com/y754vsc9 Google Cloud signs major UK government deal The technology giant Google Cloud has signed a Memorandum of Understanding (MoU) with the Crown Commercial Service (CCS) to make its cloud solutions…