Discover how Belgium’s telecommunications giant Proximus has embraced 5G technology and AI-powered vision to resolve an age-old warehouse challenge – instantaneous inventory tracking. By using 5G-enabled drones, warehouse managers can have continuous oversight and control of stock levels. This advanced management system contrasts sharply with traditional methods of RFID tags and barcodes, that despite being effective, have notably limitations due to their laborious nature.
Apple’s pursuit of self-reliance in 5G technology is put to the test as it continues its reliance on Qualcomm’s Snapdragon 5G Modem‑RF Systems till 2026. Despite acquiring Intel’s modem segment after a failed business collaboration, Apple’s efforts to create an in-house 5G modem cast doubt on its separation from Qualcomm. The competition intensifies with Huawei’s claim of a successful 5G modem design, amidst the encroaching discussions on 6G technology.
Brought forth by the Wireless Broadband Alliance (WBA), the exciting implementation of Wi-Fi 7 offers to revolutionize our wireless possibilities. This tech breakthrough, outpacing previous Wi-Fi versions, promises double the bandwidth and triple the speed, enabling impractical or seemingly impossible applications to become reality. The technology, based upon the IEEE 802.11be standard, will enable channel widths up to 320 MHz and support 4k QAM. With the potential for widespread deployment, Wi-Fi 7’s multi-link operation could mark a future with enhanced Wi-Fi experiences and low-latency immersive applications. However, the prerequisites of a solid fiber connection highlight challenges in achieving full-scale benefits.
Enreach, a leading force in Europe’s rapidly growing converged contact solutions sector, has unveiled a groundbreaking analysis exploring the fusion of automation and AI-driven tools within customer service realms. Titled “The Emergence of Automation and AI for Customer Service,” this illuminating report is the brainchild of renowned industry analyst Blair Pleasant, the President of COMMFusion, a respected US-based market research and consulting firm.
Content Guru, a global leader in cloud contact center and customer experience (CX) technology, has unveiled a groundbreaking addition to its storm® platform. In a significant move, the company has integrated Google Business Messages, a digital communication channel, into its repertoire. This integration empowers customers to engage with brands via various Google entry points, including Google Search, Google Maps, and Google Ads.
Ekinops, a telecom solutions leader, has unveiled its OneOS6-LIM, a game-changing virtualization solution. This innovation optimizes hardware, integrating an efficient ONEe600 router to provide top-notch services, debunking doubts about uCPE economics. Ekinops’ partnership with EANTC AG solidified its position as a potent player in NFV, offering quick ROI for service providers.
In a groundbreaking move, Genesys, a pioneer in AI-powered experience orchestration, has unveiled a strategic collaboration with Salesforce, the leading AI CRM provider. This partnership aims to revolutionize the way businesses manage their data, agents, bots, and communication channels to create more intelligent end-to-end experiences for both customers and employees.
In a bid to keep Android users engaged and informed, Google has unleashed a flurry of updates to its mobile apps and services, coupled with a rebranding effort aimed at reinforcing Android’s dual identity as both fun and a serious Google product.
In a collaboration with Bloomberg, Canadian company TechInsights racks the Huawei Mate 60 Pro under scrutiny, examining whether the covertly launched flagship phone can surpass the considerable limitations imposed on it by the US government.
Deutsche Telekom, in collaboration with AirHop, Juniper Networks, VIAVI Solutions, and VMware, has been testing the waters to leverage telecom technology bound by Open RAN specifications. Treading an intriguing path of innovation, they trialed Non-RT RIC technology by performing a RAN closed-loop optimization proof, embraced by ONAP and Open RAN standards. The journey unfolded two pivotal use case scenarios revolving around PCI optimization and energy-saving dynamics powered by AI and machine learning.
