DTST successfully merges Flagship Solutions Group and CloudFirst. Senior Technology Analyst Anisha Bhatia underscores the game-changing impact of Samsung’s Galaxy S24 series. NTT DoCoMo utilizes AI to generate diverse NPCs in metaverses, extends genAI initiatives to predict and visualize changes in the human brain. South Korean President Yoon Suk-yeol unveils a $471 billion initiative by 2047 to establish the world’s largest semiconductor cluster.
In a strategic move to cater to the evolving needs of businesses, Zoom Video Communications, Inc. (NASDAQ: ZM) has announced a series of enhancements to its AI-powered customer experience (CX) suite. The company, known for its widely used video conferencing platform, is expanding its reach into the contact center space.
In a collaborative effort organized by the National Institute of Information and Communications Technology (NICT), major Japanese companies DoCoMo, NTT, Sky Perfect JSAT, and Space Compass are set to pioneer direct-to-device (D2D) services utilizing flying base stations.
Elliott Investment Management criticizes Crown Castle’s underperformance, pushing for an overhaul, including a new leadership team and board. Boldyn Networks activates a ‘small cell’ near King’s Cross, partnering with EE to boost coverage and speed in London. AWS expands Amazon Bedrock with new generative AI features, including leading models, customization options, and safeguards. Windstream’s Kinetic is launching a $32.5 million fiber project in Georgia, partnering with an electric cooperative, aiming to connect 17,000 homes and businesses in Colquitt County.
In the wake of a profound digital transformation, businesses are strategically navigating the evolving landscape of generative artificial intelligence (genAI), propelling them into a new era of adaptability and innovation. The surge in genAI-related job postings, as reported by GlobalData’s Job Analytics Database, reflects a growing commitment among companies to stay relevant and competitive in this dynamic environment.
When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.
Nokia, the renowned network equipment manufacturer, recently joined the Ultra Ethernet Consortium (UEC). Anchored by the Linux Foundation, the UEC fortifies Ethernet technologies to satisfy the escalating requirements of AI and high-performance computing. With members such as AMD, Cisco, and Microsoft, the consortium seeks to equip Ethernet with more advanced networking functions, while maintaining its simplicity and affordability.
Telecom News | Week #44: T Challenge, End of Vodafone Spain, Nokia’s Technology Strategy 2030, Samsung and O2 testing vRAN.
5G – a transformative force reshaping engagement and innovation parameters, and serving as an unbeatable tool in the delivery of public services. A recent discussion convened by industry experts highlighted the profound ways 5G is set to transform public service delivery. The prime objective? To nurture an environment of growth through collaboration, aligning 5G deployments with societal needs and creating impactful outcomes. Public authorities are encouraged to adapt, to harness the power of 5G and transform public service delivery. The journey of 5G is only just beginning.
Generative AI’s capacity to curate fresh content is piquing interest within the telecommunications domain with predictions of significant growth. A recent Altman Solon survey revealed that nearly half of the experts in this field are gearing towards adopting this technology within the forthcoming two years. Telecommunications companies are seen to utilize AI power initially to refine customer experiences. Alterations of these AI models to align with specific objectives and eventually, creating new industry-focused models are the subsequent phases. However, data protection concerns circulate around its adoption. Thus, an intricate balance must be reached in refining AI applications and ensuring data safety.