RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
Enterprises are increasingly using AI and ML across sectors like pharmaceuticals, finance, tech, and agriculture. Nitel acquires Cleveland-based WAN Dynamics with backing from Cinven. NordVPN expanded to 111 countries with 6,200 servers. GoTo unveils AI-driven upgrades and 60+ features, prioritizing streamlined IT management and communication.
Amid the AI giants like Google and Microsoft, stands Amazon with its prolific investment of $2.75 billion in San Francisco’s AI startup, Anthropic. This strategic venture is Amazon’s biggest external contribution since its establishment. In return, Anthropic pledges to use Amazon Web Services as its chief cloud solution, employing AWS’s state-of-art infrastructure for their AI models. With $7.3 billion funding recently, Anthropic is galvanizing investors globally.
At Enterprise Connect, Cisco (NASDAQ: CSCO) today unveiled new purpose-built, multifunctional devices that deliver modernized collaboration experiences to today’s hybrid workforce. The company announced the launch of the Cisco Board Pro G2, an AI-fueled and touch-enabled collaboration device and Cisco Desk Phone 9800 Series, designed to bring a modern and personalized productivity hub to any desk.
Arelion and Telxius are collaborating to provide fully diverse, multi-terabit connectivity into Telxius’ landing stations in Boca Raton and Jacksonville, Florida. This fiber network expansion establishes Arelion Points-of-Presence (PoPs) at each Telxius landing station. For Telxius, it empowers customers with resilient Tier-1 optical transport and high-speed access to Arelion’s North American network. Together, Arelion and Telxius are making a significant investment in the Florida Peninsula to connect Latin American customers to North America through submarine and terrestrial systems.
SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
In a significant move to enhance its channel partnership program, CallTower has announced key promotions within its team, aiming to enrich its cloud-based communications solutions. The company, a global leader in unified communications, contact center, and collaboration solutions, has made strategic changes to ensure sustained growth and excellence in its partnership efforts.
The 5G Open Innovation Lab (5G OI Lab) has officially introduced eleven new startups from around the world to its Spring program, marking the beginning of its fifth year in operation. The 5G OI Lab has become a beacon of innovation and technological progress in the 5G and Edge technology space, supporting a total of 129 startups since its inception. These startups have collectively raised over $2.23 billion in venture capital, thanks to the support of industry giants like AT&T, Comcast, Microsoft, and Intel, among others.
Based on Enreach UP solution, EUPCloud is a fully managed secure solution hosted by Enreach. Partners no longer have to worry about managing updates and hosting the solution, and can focus solely on packaging and marketing their own branded offering. EUPCloud covers all existing use cases of unified communications.
Enreach, Europe’s leading provider of converged contact solutions, announced that it has unveiled its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia. The solution delivers the robust capabilities available within the Enreach Contact cloud communications platform, providing users with a seamless and consistent communications and collaboration experience across disparate mobile and desktop environments. Germany, the Netherlands, Spain and Latvia are the first markets to receive this new technology. Enreach plans to introduce the App Suite in other European markets throughout the year.
