EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced the extension of its network in the Mediterranean, linking Crete with mainland Greece via a second diverse submarine route as part of its ongoing strategic investment to accelerate its customers growth.
In a strategic move to bolster its European presence, nLighten, the digital infrastructure platform under the umbrella of I Squared Capital, a renowned global infrastructure investor, has successfully acquired Gyro Center (“Gyro”), a high-performance data center situated in Amsterdam. This acquisition marks a significant stride for nLighten as it progresses towards realizing its ambition of establishing and operating the foremost data center platform in Europe.
Ericsson, Vodafone, and Qualcomm Technologies recently pioneered data transmission via RedCap on a European network for the first time, unlocking a more streamlined, efficient mode of connectivity for IoT and other devices. Tested on Vodafone Spain’s 5G platform, the Ericsson’s RedCap technology enhances connectivity potential while providing economic and efficient data transmission. Furthermore, the demonstration introduced a new technology, New Radio Light, for extending battery life of customer devices.
When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.
DIDWW, a global telecom operator specializing in premium quality VoIP communications, two-way SIP trunking, and SMS services, has become a strategic voice partner with VitalPBX, a leading provider of unified communications PBX systems based on Asterisk. This collaboration enables VitalPBX users to seamlessly access DIDWW’s SIP trunking and SMS services, thereby enhancing their communication capabilities.
The 2023 Asian Games offered a glimpse into the future of event tech, from eSports to AI-driven systems. Among the innovations, a standout was ‘RADICAL’, an intelligent digital solution by Huawei and China Mobile Zhejiang, designed to manage intense 5G traffic, ensuring an exceptional experience for attendees.
In a bid to level up its national network capabilities, Swisscom has partnered with Nokia to breathe life into its Next Evolution Wavelength Transport Optical Network (NEWTON). This cutting-edge network is designed to deliver high performance, cost efficiency, and an elevated customer experience. Amid the increased demand for robust support from remote workforces to cloud computing, Swisscom turned to Nokia’s comprehensive range of optical networking solutions, a move that saw a significant upgrade which included the launch of 22 backbone sites and 560 metro sites.
In the dynamic realm of modern business, meeting customer expectations is a challenge. Unified Communications (UC) addresses this by integrating diverse communication tools into a cohesive platform. This article explores UC’s benefits, such as omnichannel experiences, personalized interactions, real-time responsiveness, enhanced collaboration, employee mobility, seamless integration with applications, and leveraging data analytics for continuous improvement. UC transforms the customer journey, fostering satisfaction, loyalty, and long-term success in the competitive business landscape.
Navigating uncharted territory in the telecommunications ecosystem, Stratospheric Platforms Limited (SPL) alongside other UK giants, aims to forge advanced airborne 5G connectivity. With an ambitious endeavor backed by Britten-Norman and Marshall Futureworx, the collaborative effort seeks to birth a High-Altitude Platform with an airborne antenna – a revolution steering us to high-performing 5G from the stratosphere itself. Imagine an unmanned aircraft, fuelled by liquid hydrogen, its vast wingspan of 56 meters and lightweight structure promising flight endurance of over a week.
In the ongoing debate over Big Tech’s ‘fair share’ contribution to telecom infrastructures, new findings from the Belgian Institute for Postal Services and Telecommunications call into question the validity of the argument. BIPT concludes attributing Big Tech solely for data streams might be over simplistic, citing investments made by Content Application Providers in broader infrastructures. The study raises important concerns about the potential negative impact for end-users, small local CAPs, and the principle of net neutrality.
