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A leading communications solutions provider, BICS, has announced the release of their Local SMS Firewall, a fully managed end-to-end platform that helps operators protect and optimize their SMS traffic and revenues. This Local SMS Firewall oversees both A2P and P2P activities, and filters messages for unbillable traffic, thus preventing any loss of income. According to BICS, the introduction of their Local SMS Firewall was a natural reaction to the rapidly increasing number of A2P use cases and the demand for customer engagement. With mobile operators applying extra effort to boost customer satisfaction and taking advantage of A2P SMS opportunities, the new platform is a perfect tool for minimizing the decrease of revenue caused by traffic bypass. “BICS is dedicated to aiding operators in monetizing their SMS assets. SMS aggregators are always going to look for new ways to disrupt the industry, but with solutions like BICS’ Local SMS Firewall, the…

Blockchain will be the next tool used by the TRAI (Telecom Regulatory Authority in India) to fight against aggressive telemarketing, that is using spam calls and SMS. According to the TRAI, blockchain technology is able to track those annoying telemarketers. As they use unregistered phone numbers, they are usually hard to track, and with this new way of fighting against those marketing methods, India’s Telecom regulator will be the first to use blockchain as a mean of regulation. TRAI Chairman RS Sharma said: “Blockchain will ensure two things — non-repudiation and confidentiality. Only those authorized will be able to access details of a subscriber and only when they need to deliver service…“ and added that “TRAI will become the first organization to implement this kind of regulation on such a large scale,” 30 billion commercial calls or SMS are sent every month to users in India. Most of them are…

8×8’s record Q1 FY2027 revenue highlights accelerating demand for AI-powered VoIP, UCaaS, CCaaS, and CPaaS solutions. With usage-based services, voice APIs, messaging, and AI customer experience adoption surging, the results show how enterprises are shifting from static communications tools to intelligent, engagement-driven cloud communications platforms for scalable growth worldwide now.

Markit, an IT e-procurement platform for managing and automating IT purchasing, has partnered with DIDWW, a global telecom provider of fully compliant phone numbers and premium-quality voice and SMS services. Together, they are bringing seamless communications and global connectivity to Markit’s operations through DIDWW’s cloud PBX solution, phone.systems™, alongside two-way SIP trunking services. Founded in Estonia in 2003, Markit has grown into one of the world’s leading IT procurement marketplaces, giving thousands of organizations access to over six million products from the world’s top distributors. Its “Marketplace-as-a-Supplier” model has helped multinational businesses cut costs, reduce admin, and simplify purchasing – all from a single platform. But growth across 50+ countries brings a communications challenge that’s easy to underestimate. Customers in different time zones expect local phone numbers, responsive support, and seamless service, regardless of where Markit’s teams are based. Stitching that together across dozens of markets, without complexity or gaps in…

In today’s dynamic job landscape, traditional recruitment strategies misaligned with current demands often lead to ineffective hiring. By leveraging real-time data and agile assessment methods, organizations can optimize VoIP recruitment for cutting-edge communication roles. Staying updated with AI-driven advancements is essential to nurturing a competitive workforce and enhancing company performance.

As the digital landscape shifts, traditional SMS-based authentication is under scrutiny, particularly in VoIP communications. Fraud infiltrates crucial phases from signups to payments, urging enterprises to adopt telecom-driven verification. Leveraging valuable network intelligence can enhance VoIP security, streamlining user experience while ensuring robust protection against evolving threats.

Effective communication systems are vital in high-pressure environments like healthcare and logistics. VOIP solutions address these needs, offering rapid, unobtrusive communication tailored for frontline workers. By integrating resilient VOIP systems into workflows, organizations enhance operational efficiency, ensuring seamless connections even when network outages occur, thereby improving response times and compliance.

DIDWW, a global telecom provider of fully compliant phone numbers and premium-quality voice and SMS services, has expanded its SIP trunking solution to five new countries: Iceland, the Netherlands, Belgium, Colombia, and Nicaragua. The move brings DIDWW’s local call termination coverage to 57 countries, reinforcing its position as a provider of enterprise-grade voice infrastructure across global markets. The new additions span two key regions, each offering strategic value for businesses seeking reliable voice connectivity. In Europe, coverage in the Netherlands, Belgium, and Iceland expands DIDWW’s presence across both major continental business hubs and the Nordic region. In Latin America, Colombia marks a significant entry point into one of the region’s fastest-growing technology and outsourcing markets, while Nicaragua broadens DIDWW’s reach into emerging economies across the Americas. The expansion is powered by DIDWW’s SIP trunking platform, which delivers local call termination over a high-capacity global network with direct peering, strategically placed…

Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform. Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services. With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound…

The strategic partnership between Workday and Google Cloud introduces AI agents into HR and finance workflows, revolutionizing enterprise operations. By embedding AI technology, they enhance employee efficiency and streamline processes. This integration signifies the growing importance of agentic HR solutions in simplifying tasks like leave management and expense tracking, optimizing VoIP communication systems in the enterprise environment.