719 Results

telecoms

Search

Europol, the European Union’s police agency, has published a report stating that telecoms fraud is costing over 29 billion Euros every year. The survey on cyber-telecom crime was conducted by Europol’s European cybercrime center (EC3) and cyber security specialist Trend Micro. This report underlines that telecom fraud is becoming a low-risk alternative to traditional financial crime, and due to the reduced cost and increased availability of hacking equipment, this type of fraud is on the rise. According to Europol, the most common methods of telecom fraud are vishing, where people are persuaded to disclose personal details, Wangiri, where people are tricked into calling back to expensive numbers, and international revenue sharing fraud (IRSF) that is claimed to be “the most damaging fraud scheme to date”. Describing IRSF, Europol stated: “It involves transferring monetary value from one carrier to another, based on the inter-carrier trust between telecom operators. Patient fraudsters…

Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…

Vodafone New Zealand recently announced it will be the first telecommunications company to launch an Intelligent Digital Human in cooperation with a Kiwi company, FaceMe. While the identity of the Digital Human should be revealed within the next two months, it is already clear that the AI-based assistant will be of great benefit in improving the self-service experience for Vodafone’s customers, and allow staff to devote time working with more complex customer demands. “Great customer experience happens through meaningful conversations.  FaceMe has evolved AI technology to create Intelligent Digital Humans that are human-like in their appearance and interaction. Thanks to machine learning, they are capable of continuously learning how to anticipate our customers’ needs and better serve them,” explained Vodafone’s director of Customer Operations, Helen van Orton. Orton emphasized that this initiative is not a replacement for front-line customer service, but will rather aid in maximizing staff…

China Unicom is strategically transforming by reducing capital expenditures and focusing on AI infrastructure, aligning with industry trends. By boosting investment in AI, China Unicom is enhancing its VoIP services, underscoring the rising demand for AI-powered solutions in telecommunications. This focus signifies a significant shift towards modern, efficient VoIP systems.

As IoT deployments grow exponentially, overcoming hardware limitations becomes crucial for effective scaling. Outdated telecom models hinder cellular IoT’s potential, suggesting a shift towards adaptable connectivity. By evolving frameworks, even simple devices can function like dynamic software, revolutionizing the VoIP landscape and driving unprecedented growth in IoT networks.

Lumen Technologies is revolutionizing the AI infrastructure market by focusing on AI factory connectivity, positioning itself as a vital provider of high-capacity, low-latency fiber services. By divesting consumer assets, Lumen is responding to the exponential demand for advanced networking solutions crucial for AI-driven economies. This strategic shift highlights Lumen’s commitment to becoming a cornerstone in connecting AI data centers and transforming enterprise networking.

Nvidia’s annual “State of AI in Telecommunications” report reveals telecom operators’ rapid adoption of AI to enhance business outcomes. An impressive 90% of operators acknowledge AI’s role in boosting revenue while reducing costs. Network automation has become a top AI priority, with 65% identifying it as crucial. As AI reshapes telecoms, investments surge, promising transformative growth.

Microsoft Teams Phone has rapidly surpassed 26 million PSTN users, showcasing a significant growth in enterprise voice solutions. Despite being adopted by only 6% of its 350 million users, its integration with Dynamics 365 and partnerships with global telecoms enhance its appeal. With businesses seeking unified communications, Microsoft’s strategic roadmap remains crucial.