The Q2 global market growth for cloud infrastructure services showed a flourishing trend, although at a slightly reduced rate from Q1. The noteworthy strides are largely linked to evolving spending habits, with AI expected to power considerable growth soon. Amazon and Microsoft demonstrate this shift, announcing AI-focused programs in response to the rising demand. Nevertheless, mastering AI implementation comes via strategic partnerships, open to those willing to forward AI applications.
Delving into the biases within artificial intelligence (AI), a recent study highlights how large language models (LLMs) inherently reflect limited perspectives. This becomes particularly intriguing when considering the varying ethics exhibited by AI systems from OpenAI and Meta.
Rakuten’s new alliance with OpenAI aims to dissect opportunities in generative AI to enhance various business sectors they serve globally. This partnership promises to expand existing AI experiences in ChatGPT products and foster premium AI conversational possibilities. Yet, some recent whispers suggest a performance drop in GPT-3.5, leading to theories about its overall commercial intent. Will generative AI become a privilege of the financially potent? This question merits careful consideration.
Leading software development firm, TribalScale, renowned for its exceptional digital products, has unveiled an exciting partnership with Senso AI, a pioneering provider of state-of-the-art AI solutions. This strategic collaboration aims to reshape the employee experience at TribalScale by harnessing Senso AI’s cutting-edge technology to enrich the company’s wiki support.
The Linux Foundation-led Ultra Ethernet Consortium brings AMD, Arista, Broadcom, and others together to refine ethernet architecture, addressing the escalating network requirements of AI and high-performance computing. Pledging to enhance ethernet performance, the alliance will leverage ethernet’s adaptability, ensuring scalability and cost-effectiveness for diverse workloads. Aiming for a holistic tune-up rather than a complete overhaul, consortium endeavours will encompass detailed protocols, signaling mechanisms, and software solutions.
Global IT spending is projected to reach an impressive $4.7 trillion by 2023, a significant portion of this being credited to the 14.5% increase in software spending. Interestingly, Gartner highlights that generative AI, despite its transformative potential, doesn’t significantly impact current IT spending. Embraced slowly via upgrades to existing systems, generative AI isn’t seen as a disruptive, but as an added benefit. Moreover, the rise in software expenditure aligns with organizations aiming for operational efficiency, often through resources like ERP and CRM applications.
Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
In a quantum leap for telecommunications, the emergence of 5G-Advanced next year is set to revolutionize user experiences and catalyze operator revenue growth. Unveiling at the 2023 MWC Shanghai, Huawei is geared to lead this evolution with its innovative capabilities and AI-empowered design. Pioneering 5.5G network solutions, the telecom giant intends to enhance services for a sprawling customer base spread over 260 5G networks worldwide. Close on its heels, is the seamless integration of cloud with the core network, creating intelligent entities of simple Internet-based objects, promising profound implications in IoT.
The shift towards automation in communication service providers (CSPs) is somewhat paradoxical: while advancing in efficiency, it risks diminishing vital human interaction. A recent study by Omdia underlines this predicament, indicating that despite chatbots’ growing usage, consumers predominantly favor human contact, especially when seeking resolutions. Meanwhile, emails emerge as the main channel for consumer engagement, a revelation challenging cost-cutting efforts that bypass burgeoning automation.
Delving into the realm of advanced AI, SK Telecom elevates its AI service ‘A.’, boasting features crafted around user preferences. The upgraded version introduces AI agents with unique personalities, promising each user a personalized experience. Working hand in hand with Microsoft’s Azure OpenAI, SKT’s AI capabilities now consist of a Large Language Model, designed to comprehend intricate conversation details for insightful dialogues.
