Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.

Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.

With the looming switch-off of ISDN and PSTN circuits, businesses in the UK will have no choice but to update their phone systems to the cloud before December 2025. This is when the old networks will be turned off. These older networks are being replaced with newer technology, such as VoIP as well as the discontinuation of ISDN and PSTN; broadband lines with a dial tone such as ADSL and FTTC are also being discontinued and replaced with new products such as SOGEA and FTTP (Fiber to the Premise).

Enreach, Europe’s leading provider of converged contact solutions, announced that it has unveiled its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia. The solution delivers the robust capabilities available within the Enreach Contact cloud communications platform, providing users with a seamless and consistent communications and collaboration experience across disparate mobile and desktop environments. Germany, the Netherlands, Spain and Latvia are the first markets to receive this new technology. Enreach plans to introduce the App Suite in other European markets throughout the year.

Enreach, Europe’s leading provider of converged contact solutions, announced that Tonny Siemons, the company’s business development lead for its Microsoft Teams and Microsoft Operator Connect integration strategies, will speak at ITEXPO, one of the world’s largest communications technology conferences. The event is scheduled for 13-15 February, 2024 at the Broward County Convention Center in Fort Lauderdale, Florida.

In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.

Enreach, the UCaaS and CCaaS company supported by the independent investment firm Waterland Private Equity, has rebranded Voiceworks and i4IP, two Dutch indirect cloud communications and IT startups, under one name – Enreach. The new branding strengthens Enreach’s market position in the Netherlands and across Europe, and marks a significant step forward in the group’s integration efforts.   Voiceworks and i4IP will continue to deliver future-proof, white label cloud communications and IT solutions under the Enreach brand. DSD, CloudLand and Eazit, all Dutch Enreach enterprises, are now labeled as “part of Enreach.” These name changes will serve to increase Enreach’s brand awareness and reputation in the Netherlands and throughout Europe, as well as aid in the integration of the companies.   The rebranding of Enreach provides their partners with benefits and prospects for scaling up and receiving support for prospective worldwide aspirations. Enreach’s large footprint in Europe makes it easier…