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ENREACH

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Enreach, the European contact leader, announced a partnership with CloudCTI, which delivers cloud-based CRM and ERP integrations.
UCaaS

Enreach for Service Providers Announces CloudCTI Partnership

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Enreach for Service Providers, part of Enreach, the fast-growing European contact leader, has today announced a partnership with Netherlands-based CloudCTI, which delivers cloud-based CRM and ERP integrations to telecom service providers and resellers. The agreement will provide customers with access to 200+ CRM integrations. It will also support the customer experience (CX), analytics features and AI roadmap within Enreach UP, which combines, UCaaS, CCaaS and productivity tools in a fully converged contact solution, optimised for desktop, IP phone or mobile devices.

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With the looming switch-off of ISDN and PSTN circuits, businesses in the UK will have to update their phone systems to the cloud.
UCaaS

ISDN and PSTN Transition: What Businesses Need to Know

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With the looming switch-off of ISDN and PSTN circuits, businesses in the UK will have no choice but to update their phone systems to the cloud before December 2025. This is when the old networks will be turned off. These older networks are being replaced with newer technology, such as VoIP as well as the discontinuation of ISDN and PSTN; broadband lines with a dial tone such as ADSL and FTTC are also being discontinued and replaced with new products such as SOGEA and FTTP (Fiber to the Premise).

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Enreach announced its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia.
UCaaS

Enreach Contact App Suite Now Available in First European Markets

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Enreach, Europe’s leading provider of converged contact solutions, announced that it has unveiled its new Enreach Contact App Suite solution to partners and customers in Germany, the Netherlands, Spain and Latvia. The solution delivers the robust capabilities available within the Enreach Contact cloud communications platform, providing users with a seamless and consistent communications and collaboration experience across disparate mobile and desktop environments. Germany, the Netherlands, Spain and Latvia are the first markets to receive this new technology. Enreach plans to introduce the App Suite in other European markets throughout the year.

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Enreach, provider of converged contact solutions, announced that Tonny Siemons, the company’s development lead, will speak at ITEXPO.
Market Watch

Enreach’s Tonny Siemens to Speak at ITEXPO 

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Enreach, Europe’s leading provider of converged contact solutions, announced that Tonny Siemons, the company’s business development lead for its Microsoft Teams and Microsoft Operator Connect integration strategies, will speak at ITEXPO, one of the world’s largest communications technology conferences. The event is scheduled for 13-15 February, 2024 at the Broward County Convention Center in Fort Lauderdale, Florida.

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Telecom News | Week #50: TXO acquires Lynx UK, FCC tackles telemarketing, Enreach's Contact App, Tollring's Record AI.
News Roundup

A quick roundup of the news in Telecoms | Week #50

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In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.

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Enreach
Telecom News

Voiceworks and i4IP are now Enreach

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Enreach, the UCaaS and CCaaS company supported by the independent investment firm Waterland Private Equity, has rebranded Voiceworks and i4IP, two Dutch indirect cloud communications and IT startups, under one name – Enreach. The new branding strengthens Enreach’s market position in the Netherlands and across Europe, and marks a significant step forward in the group’s integration efforts.   Voiceworks and i4IP will continue to deliver future-proof, white label cloud communications and IT solutions under the Enreach brand. DSD, CloudLand and Eazit, all Dutch Enreach enterprises, are now labeled as “part of Enreach.” These name changes will serve to increase Enreach’s brand awareness and reputation in the Netherlands and throughout Europe, as well as aid in the integration of the companies.   The rebranding of Enreach provides their partners with benefits and prospects for scaling up and receiving support for prospective worldwide aspirations. Enreach’s large footprint in Europe makes it easier…

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Week #2
News Roundup

A quick roundup of the news in Telecoms | Week #2

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AWS announces 3 new Local Zones AWS has announced that AWS Local Zones in Atlanta, Phoenix and Seattle are now generally available. Customers in these three metro regions can utilize these new Local Zones to deliver apps that require single-digit millisecond latency to end users or for on-premises deployments. The company presently has 17 Local Zones spread over 16 metropolises. Each zone provides select services inside Local Zones near population centers, typically where Amazon does not already have a data center footprint. Read more at: https://tinyurl.com/4ahzesr3 The Club collaborates with Google Cloud The Club, HKT’s loyalty program and digital enterprises arm, has inked a collaboration agreement with Google Cloud to build a hyper-personalization platform named ‘Copernicus.’ This platform will be integrated throughout The Club’s business pillars into its digital environment.  The Club hopes to give clients a personalized online digital experience by combining the network and database with Google Cloud…

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