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MessageBird acquires 2 companies The cloud messaging platform, MessageBird, has announced the acquisition of two companies that will increase its customer engagement portfolio. The goal of MessageBird is to improve communications between companies and their customers. Their multi-channel technology aims to give customers the opportunity to communicate with the business in a way they like, rather than limiting the business to the currently-preferred method. Buying 24sessions and Hull provides MessageBird with even more possibilities. The company believes that consumers prefer to use messaging rather than voice calls and are proposing that businesses use this method of communication to cater to customers. Read more at: https://tinyurl.com/9nedkjns ETSI published TR 103 639 for timeslicing The European Telecommunications Standards Institute (ETSI), known for its universally accepted standards such as UMTS, 4G and TETRA, has published TR 103 639. The technical report describes a system and metrics for timeslice measurement methodologies for assessing the…

Telefonica announces creation of a new Brazilian fibre company Telefonica has announced the establishment of a new Brazilian fiber company called FiBrasil. The company will be a joint venture between the operator and the Canadian Pension Fund CDPQ (Caisse de Dépôt et Placement du Québec). Telefonica’s 50% stake will be divided equally between Telefonica Brasil (Vevo) and the Group’s infrastructure division Telefónica Infra. FiBrasil will initially install and operate fiber optic networks in several medium-sized cities throughout Brazil outside São Paulo. Telefonica itself will be the key manager of the company. Read more at: https://tinyurl.com/53vt7s3k Samsung beats 5G speed record again  Korean technology giant Samsung claims to have set a new 5G speed record. During the test, 5.23 Gbps was achieved on a single device, with the testing being performed under laboratory conditions using commercial equipment. These details are crucial when it comes to the 5G speed record, as Samsung…

The international IT and telecommunications company Infobip announced the launch of its new omnichannel customer engagement platform, Moments. Infobip provides a global cloud communications platform that enables companies to create a connected customer experience at all stages of platform usage. The new Moments platform will allow brands to better understand and reach the modern consumer in the digital age. It also promises to provide a sense of human touch to digital communications by supporting personalized messaging and creating smart automated trips through a nationwide omnichannel customer engagement hub. The service is designed to create a sincere connection between people through relevant content obtained from important customer information analysis, including their interests and activities. Moments uses Infobip’s first mobile telecommunications legacy to allow marketers to build long-term relationships through its extensive portfolio of channels, which include WhatsApp, Facebook Messenger, Viber, Line and other chat apps, as well as SMS,…