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PHONE SYSTEM

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Fusion Connect
Telecom News

Fusion Connect launches new features for MS Teams Calling Service

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Fusion Connect, a global Managed Communication Service Provider (MCSP), has announced the availability of new Microsoft Teams Calling Service features. These enhanced capabilities are intended to turn Microsoft Teams into a full business phone system, improving collaboration and productivity for mid-market and corporate businesses in the United States and throughout the world. The newly added features include compliance call recording, a receptionist/attendant console and IT Service Management (ITSM) integration. These features are in addition to those revealed by Fusion Connect in December 2022, which include business continuity, a simpler administrative site and employee productivity tracking. The enhanced features are now accessible in additional countries in Europe, Latin America and the Asia-Pacific region, offering organizations a more complete and simplified solution. With these new features, organizations can make the most of their Microsoft 365 investment while also benefiting from critical collaboration, continuity and workforce management tools. Compliance call…

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VoIP automation

What is VoIP automation?

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When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients.  The move to automate many facets of business communications has been steadily gathering pace. This advancement offers a variety of benefits that are essential for a business to prosper. Everyone involved in the communication process, from the client to the carrier, benefits from automated VoIP. With the advancement of technology, an increasing number of businesses are opting to automate their business communications.  What is VoIP automation? In basic terms, VoIP automation is the use of technology to automate the execution of repetitive processes and activities wherever possible and desired, in order to save costs, improve productivity and simplify customer contacts. Call automation systems automate everything from dialing numbers to sending out messages, allowing your employees to speak with more people in…

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PBX On The Cloud
VoIP Solutions

Communicate from anywhere in the world with cloud-based phone services from PBX On The Cloud

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PBX On The Cloud is a fully featured VoIP provider for Latin America and the USA, offering a cloud-based phone system for enterprises looking to simplify their business communications. With PBX On The Cloud, you can have extensions wherever your workforce is, allowing your staff and customers to communicate seamlessly from anywhere in the world. With over 40 years of experience in the information technology industry, PBX On The Cloud, a part of MIGESA Group, has significant expertise in delivering personalized and powerful services to its customers. The company goes above and beyond to know each customer personally and to understand their needs, which allows them to offer personalized assistance in multiple preferred languages, including English, Spanish and Portuguese. This personal touch is what makes PBX On The Cloud stand out from its competitors. By leveraging the company’s cloud-based phone system, you are able to ensure that all…

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phone system
VoIP Solutions

Gain competitive advantage with Cloud Phone System from ULTATEL

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If you want a phone system that is both adaptable and simple to use, look no further than ULTATEL. ULTATEL’s cloud-based phone system unifies multiple systems into one, making it simple for clients to communicate with their team members and customers.   When you’re growing your business, you need to be able to communicate with employees and clients in a way that is efficient and effective. For businesses wishing to consolidate and streamline their essential communications across many locations and devices, ULTATEL provides a flexible and easy-to-use cloud-based phone system solution.    The ULTATEL phone system grows with the customer, making it effortlessly scalable. All of this may be accomplished simply and rapidly,y thanks to a user-friendly management interface. Clients may interact and exchange information through a variety of channels, including text, video, phone and chat. ULTATEL’s cloud service also includes a toll-free number at no extra cost.   Businesses…

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Panasonic
Telecom News

Vodia to support former Panasonic customers

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Vodia Networks, maker of cutting-edge software-based telephone systems, is pleased to announce it will provide comprehensive support to all former Panasonic partners in response to the electronics giant’s recent decision to discontinue its Panasonic PBX and SIP telephone systems. Panasonic users will need to source alternative communications solutions once these items are no longer supported, before the year 2023, and Vodia is ready to provide comprehensive, best-in-class cloud-based and on-premise multi-tenant systems to Panasonic customers. “Not only can we match the functionality of existing systems, we have also added important features that will improve the productivity of the users,” said Dr. Christian Stredicke, Founder and CEO of Vodia. “The ability to work from home, and from other locations with Internet connectivity, will play a major role in upgrading existing customers. We have a cloud solution ready for our partners, but for those who prefer to continue running their systems on their own, we also offer on-premise…

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Telecom News

Microsoft introduces Business Voice phone systems in Canada and the UK

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Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…

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