In an intriguing shift, Telefónica, the Spanish telecom titan, is exploring potential profits from selling its Tech unit, stirring up future predictions. Insider details reveal engagement with multiple financial institutions and a goal to retain majority control, a factor that might affect investor incentive. Amid this, the Tech division’s impressive financial growth and its strategic significance in enterprise technology are undeniable.
While China’s smartphone market experiences a downturn, notable shifts are being observed as Huawei gains momentum. Canalys’ data highlights that despite a downslide in overall market status, the launch of Huawei’s Mate series and consequent rise in domestic market shares are adding a positive spin. Will a potential revival led by Huawei’s promising trajectory speak to a larger market rejuvenation? Unpack the trends shaping China’s competitive smartphone landscape.
Ringover, a VoIP service provider, has launched Cadence, a multi-channel sales prospecting product for SMEs. Cadence focuses on the three pillars of a compelling sales strategy: work facilitation, prospecting process optimization and team performance enhancement. Customers like to be engaged through an increasing variety of communication channels, such as social media and email. In order to achieve this, sales agents must continually look across different channels, making it challenging to manage business processes. Cadence is Ringover’s response to solving this significant issue. Using a simple interface, Cadence completely automates the sales prospecting process. With the help of this application, sales staff can design unique communication sequences for each type of prospect, including calls, emails, SMS messages and LinkedIn messages. This solution entails entering prospect information and determining which channel of communication will be utilized to reach the prospects, and when they will be contacted. This simple, yet efficient…
The Chinese equipment manufacturer Huawei recently expressed its intention to surpass Apple in the smartphone market in 2018, and it seems that these plans are becoming a reality. According to IDC, Huawei shipped 54.2 million mobile devices units in the second quarter and moved to the second position, only to be outpaced by the ultimate leader Samsung. Looking at the total market share from Q2, Samsung maintains a strong 20.9%, while Huawei controls 15.8%, closely followed by Apple’s 12.1%. “The continued growth of Huawei is impressive, to say the least, as is its ability to move into markets where, until recently, the brand was largely unknown,” commented the program vice president with IDC’s Worldwide Mobile Device Trackers, Ryan Reith. Huawei’s recent push into Europe, the Middle East and India has secured its position among the top smartphone manufacturers. And while the US carriers are still instructed by the government to…
By the end of the first quarter 2018, revenues from the CRM (Customer Relationship Management) market had outperformed those of DBMS (DataBase Management Systems), making CRM the largest market in the software industry. For the period January to December 2017, CRM software sales generated $39.5 billion, compared to $36.8 billion for DBMS. According to expert predictions, it is expected that revenues for CRM software will remain the top market performer for 2018, and will also show the highest growth rate of 16%. Growth will be driven by lead management, customer opinion management, and after-sales management software, each of which has been growing at over 20% during the past 18 months. The CRM solution providers covering the entire customer relationship cycle, including after sales service, are the fastest growing, thanks to their ability to cross-sell additional modules.
