SANGOMA Archives | VoIP Review

Salesforce launches a generative AI CRM technology The world’s first generative AI customer relationship management (CRM) platform, Einstein GPT, has been released by Salesforce. The system will provide personalized content for interactions across sales, service, marketing, commerce, and IT using real-time data from the Salesforce Data Cloud. Clients may integrate data with OpenAI’s cutting-edge AI models or employ external models within Salesforce CRM to create dynamic content that responds to user requirements. In order to invest in high-potential businesses and support ethical, reliable, and generative AI, Salesforce Ventures has also established a $250 million Generative AI Fund. Read more at: https://tinyurl.com/2vu9vhnn Dish Wireless receives FCC permission to test T-Mobile’s 5G spectrum Dish Wireless will perform 5G testing using part of T-Mobile’s low-band spectrum before determining whether to acquire the spectrum later this year. The Federal Communications Commission approved the testing, which will be conducted in Arizona until September 30. Dish…

Sangoma has sold its one millionth desk phone

By Aiste Kryzanovske September 20, 2022

Sangoma Technologies Corporation, a supplier of cost-effective Communications as a Service (CaaS) solutions for companies of all sizes, has announced the sale and shipment of the one millionth IP desk phone to Jenne Inc., a long-time Sangoma partner. “We’ve had a long and very successful relationship with Sangoma. And part of that, is the excellence of their ‘all built in-house’ UCaaS solution, which includes tightly integrated desk phones designed for their UC environment. Desk phones continue to be an important part of the overall UC solution set, especially to brick-and-mortar businesses. The achievement of delivering one million phones to the marketplace is impressive and will continue to be a big part of Jenne’s overall success, whether that is in delivering cloud-based or on-premises solutions,” said Dean Jenne, president of sales, Jenne Inc. Sangoma’s IP desk phones are part of an integrated cloud communications solution created and manufactured by…

News Roundup

A quick roundup of the news in Telecoms | Week #13

By Aiste Kryzanovske April 1, 2022

BT putting its digital voice service rollout on halt Last year, BT began rolling out Digital Voice, which is a VoIP solution that works over the company’s broadband network rather than the old analogue network, as the name implies. This service is an essential improvement, as BT points out, to replace analogue technology, which is rapidly becoming outmoded. The operator is, however, delaying the Digital Voice switchover for consumers who do not wish to switch right away. BT did not specify how long the halt will occur, nonetheless, it is confident that the switchover will take place soon. Read more at: https://tinyurl.com/mt23py8u DigitalBridge enters into mobile infrastructure deal with Telenet Telenet has agreed to sell all of its mobile telecommunications towers in Belgium to DigitalBridge, a US-based real estate investment trust and a subsidiary of the DigitalBridge Group. The investment firm has agreed to pay $820 million for Telenet’s 3,322…

Sangoma Technologies acquires US-based VoIP Innovations

By Vilija Simkiene October 23, 2019

Ontario, Canada-based Sangoma Technologies, a provider of Unified Communications solutions, has announced the strategic acquisition of VoIP Innovations, LLC (VI), a privately-held technology company in Pittsburgh, PA that specializes in wholesale SIP trunking. This acquisition, Sangoma’s eighth in the last eight years, is expected to provide the combined company with several strategic advantages, including increased scale, a recurring revenue contribution that continues to grow, an entirely new product category in Communications Platform as a Service (CPaaS), robust EBITDA margins, and a new sales channel. Bill Wignall, President and CEO of Sangoma, said, “We continue to look for prudent ways to grow our product portfolio, customer base, distribution network, overall sales, recurring revenue and EBITDA. This acquisition is strategic to Sangoma for all of those reasons, and with about 90% of VI revenue being recurring, it should increase Sangoma’s proforma recurring / services revenue to approximately 45% of total sales.”…