Tag

SINCH

Browsing

UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…

Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data.   Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included.   Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…

Samsung to undertake a structural reorganization Samsung has announced yet another dramatic reorganization, this time separating the corporation into just two units: Device Solutions, which handles semiconductors, and the SET Division, which includes the mobile, consumer and television businesses. The reorganization looks to be strategic, indicating a change in focusing on the highly successful semiconductor market. Consolidating the consumer electronics and mobile companies should assist to streamline the company’s overall operations and improve synergies across the many sectors. Read more at: https://tinyurl.com/4e78wsfd AT&T to upgrade US Coast Guard network The Defense Information Systems Agency has selected AT&T to combine and enhance the US Coast Guard’s diverse data networks, awarding the company a $161 million, 11-year contract. AT&T will provide an IP-based Wide Area Network as well as ethernet, virtual private networking, private lines, fixed wireless, optical wavelength and commercial satellite connectivity to the Coast Guard. The contract was granted as…

Telefonica partners with Oracle Telefonica Spain has signed a multi-year agreement with Oracle to accelerate the transfer of its business processes to the cloud in order to improve agility and expand its capacity to create new digital services. Oracle will deploy and operate an on-premises version of its Exadata Cloud Service in Telefonica’s data centers as part of the arrangement. The operator will be able to combine its mission-critical systems while still fulfilling data residency and latency requirements. Telefonica intends to migrate its Oracle database systems, as well as its OSS and BSS applications, business intelligence systems, CRM, billing, and revenue management systems, to the new platform. Read more at: https://tinyurl.com/3darh7jd NTT Docomo targets net zero emissions by 2030 NTT Docomo said that by 2030, it intends to reduce its greenhouse gas emissions to zero. As part of that effort, Docomo has announced the launch of a new ecosystem called…

FCC establishes Emergency Broadband Benefit program The FCC has recently held an open meeting in order to discuss its next priorities. One of the most important matters discussed was the new Emergency Broadband Benefit program, which Congress has instructed the FCC to initiate. As part of the Consolidated Appropriations Act, Congress has allocated $3.2 billion for the program. Broadband providers participating in the program will be able to offer discounts of up to $50 per month for Internet services and up to $75 per month for those services on tribal lands. Currently, it is unclear how long these broadband benefits will last. Read more at: https://tinyurl.com/jj52hlfl Sinch acquires Inteliquent Sinch AB, a Sweden-based company primarily engaged in the provision of cloud computing services, has signed a final agreement to acquire Inteliquent, the largest independent voice communications provider in the US, for an all-cash offer of $1.140 billion. The deal expands…

Softbank invests $700m in Sinch The Japanese operator Softbank has invested heavily in the Swedish software company Sinch. According to Sinch, it will use the profit to finance further mergers and acquisitions. The Japanese company acquired a portion of the newly issued shares in Sinch, as well as some existing ones, from various major shareholders. The total share expenditure amounted to approximately $698.5 million. Sinch said that it will use the proceeds from the shares primarily for beef up its financial flexibility for undertaking new acquisitions. Sinch announced two takeovers, one of Brazil’s CRM Wavy for $119 million, as well as the SAP Digital Interconnect deal, which was a cash and debt-free transaction valued at approximately $270 million. Read more at: https://tinyurl.com/y5wgysrb Telefónica recently deployed nodes in Seville, Spain Telefónica has for the third time deployed edge nodes in its home country of Spain, recently launching this infrastructure in Seville.…