Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.
Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.
“The recognition as a Leader, we feel, validates our strong position in a global and growing market,” said Sinch CEO Laurinda Pang. “Business leaders and decision makers now recognize that a great customer experience will leverage the right communications channel, at the right time, and that businesses need to keep pace with their customers as consumer preferences evolve. We feel our strong ability to deliver against these needs is reflected in the new Magic Quadrant, recognizing the value that Sinchers around the globe deliver to our more than 150,000 business customers.”
View a complimentary copy of the Magic Quadrant report to learn more about Sinch’s strengths and cautions, among other providers’ offerings, here.
* Source: Gartner, Magic Quadrant for Communication Platforms as a Service, Lisa Unden-Farboud, Daniel O’Connell, Ajit Patankar, Brian Doherty, 18 September 2023.
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Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses – including many of the world’s largest tech companies – rely on Sinch and its global super network, which is the most secure and reliable network for messaging, voice and email. Sinch has been profitable and fast-growing since it was founded in 2008. It is headquartered in Stockholm, Sweden, with shares traded at NASDAQ Stockholm: XSTO:SINCH. Learn more at sinch.com. Learn more at sinch.com.