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TELECOMS

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Telecommunications is a dynamic sector that offers exciting career opportunities, yet often overlooked by young individuals. Despite over 60% of telecom engineers being over 50, the youth seem to overlook it. It is crucial to emphasize the need for fresh talent to join this fast-growing, top-paying industry that heavily influences our daily lives. Even for those not a tech gurus, there are a multitude of roles available in the field, from design engineer to satellite engineer. Engaging in telecommunications has the potential to offer opportunities for global travel, like Emma Philpott, who had no initial telecom intent yet found herself traveling from Abu Dhabi to Antarctica.

SIPPIO, the global leader in voice enablement for Microsoft Teams and Zoom, is celebrating a year of substantial performance, with a 157% increase in year-over-year growth. Complementing this achievement, the company has secured a significant 45,000-seat commitment for Operator Connect from one of the world’s largest global service providers. This success highlights the surging demand for Microsoft Teams Phone and Zoom Phone, signalling a significant shift towards collaboration-based voice in the workplace.

In a bid to promote digital inclusion and ease the financial burden on its customers, Virgin Media O2, the UK’s second-largest telecoms operator, has taken significant steps to raise awareness of social tariffs. The company, with a customer base of 5 million broadband and TV users, is now including information on its Essential Broadband and Essential Broadband Plus tariffs in the monthly bills of all its customers.

Verizon Public Sector has clinched a $15 million task order to upgrade voice and data services for the U.S. Navy’s Morale, Welfare and Recreation (MWR) division. The contract, granted under the federal government’s Enterprise Infrastructure Solutions (EIS) procurement initiative, will witness Verizon integrating innovative technologies and services for voice across MWR’s global locations.

A new comprehensive guide has been launched aiming to enhance AI understanding among employees for optimal, safe use, subsequently improving performance. The guide addresses fundamental sectors crucial for handling AI and data securely, also spotlighting the use of advanced AI tools. It further divides the learning model into four distinct ‘personas’ based on the increasing level of AI literacy required.

Vodafone aims to bolster its shared operations with Accenture’s expertise, creating a strategic alliance that places emphasis on growth, customer service, and efficiency. Key investments into Vodafone’s in-house IT and networking unit “Vodafone Intelligent Solutions” (VOIS) will leverage Accenture’s proficiency in digital solutions and artificial intelligence. The partnership remains dependent on forthcoming definitive agreements, with hopes of conclusion by Spring next year.

Taking the spotlight in the telecom industry is the revolutionary digital operations framework, a strategic game-changer, that aligns and simplifies Quality and Maintenance aspects of IOH via a cutting-edge converged data platform. This invention notably allows those with minimal coding exposure to develop essential digital resources, paving the way to an automated potential. Besides bolstering operative efficiency and competitive edge, it also gives the industry the tools needed to navigate the digital age challenges effectively.

An enthusiastic exploration of advancing telecommunication technologies, particularly 5G and its bigger sibling, 5.5G, was recently exhibited by Huawei’s Antenna Business Unit President, Eric Zhao. Eric emphasizes how competent R&D pursuits are imperative to propel antenna performance, a critical aspect in 5.5G proliferation. He highlights the enhancement of user experience, operational efficiency and service extension as key objectives. Moreover, Huawei’s strides in working towards the goals of unrestricted deployment, zero signal loss, and ‘zero touch’ O&M demonstrate their ambition. Yet, the journey towards these ambitious targets is far from over.