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A quick roundup of the news in Telecoms | Week #46

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Consolidated Communications launches new gigabit service Consolidated Communications has introduced Fidium Fiber, a new Gigabit consumer fiber internet brand with an entirely new customer experience. Fidium Fiber internet will first be available in certain locations in Northern New England, providing symmetrical, Gigabit internet to residential consumers with no data limitations. Fidium provides simple, uncomplicated plans and pricing, with a range of high-speed fiber services beginning at $35 per month. Fidium is currently available in communities throughout Maine, New Hampshire and Vermont, with new locations being added on a weekly basis throughout Northern New England. Read more at: https://tinyurl.com/2m53cs8n Nokia introduces SaaS services Nokia announced the launch of several Software-as-a-Service (SaaS) applications for communication service providers (CSPs), with the objective of providing operators with a more cost-effective, flexible, and customer-centric approach for running existing networks and delivering new services. Nokia’s approach to SaaS for CSPs is to provide new software that…

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Telecom News

A quick roundup of the news in Telecoms | Week #25

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Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…

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A quick roundup of the news in Telecoms | Week #34

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VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

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Telenor and Axiata work towards merging Asian operations

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Norwegian telco Telenor Group and Malaysia-based Axiata Group have announced their discussions regarding a prospective non-cash merger of their telecom and infrastructure assets in Asia, in which Telenor would take a majority stake. Telenor and Axiata’s jointly owned telecommunications giant MergeCo would combine the two companies’ operations in South and Southeast Asia, and in its headquarters in Malaysia would serve almost 300 million customers using approximately 60,000 communication towers located across Asia. Gunn Wærsted, Chair of Telenor Group, said: “Today we announce that Telenor and Axiata are in discussions on joining forces in Asia, one of the most dynamic and innovative regions in the world. Together, we aim to create a leading and well-diversified pan-Asian telecom and infrastructure company with substantial synergy potential and strong regional operations. It is Telenor’s strategy to develop and create value from our core telco assets in the Nordic and Asian region. This potential merger…

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