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Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…

Telinta, a global leader in cloud-based softswitch solutions for UCaaS and VoIP service providers, has announced a unique enhancement to its TeliGlobeTM Brandable Mobile VoIP solution. End users can download Telinta’s free Mobile Softphone application from both Google Play and Apple iTunes.  Telinta customers now have the option to enable new end users to open an account and sign up for VoIP services directly from the brandable app. The new “in-app” sign-up capability joins TeliGlobe’s existing option for online sign-up using a browser, and is available to Telinta customers using TeliGlobe Brandable at no additional cost. The new capability also provides Telinta customers with the option to offer free calling as a promotional incentive, enabling prospective users to make a few test calls, for which the Telinta customer can securely predefine a spending limit, set allowable destinations, and more. TeliGlobe offers an extremely affordable way for ITSPs and…

PBX On The Cloud is a fully featured VoIP provider for Latin America and the USA, offering a cloud-based phone system for enterprises looking to simplify their business communications. With PBX On The Cloud, you can have extensions wherever your workforce is, allowing your staff and customers to communicate seamlessly from anywhere in the world. With over 40 years of experience in the information technology industry, PBX On The Cloud, a part of MIGESA Group, has significant expertise in delivering personalized and powerful services to its customers. The company goes above and beyond to know each customer personally and to understand their needs, which allows them to offer personalized assistance in multiple preferred languages, including English, Spanish and Portuguese. This personal touch is what makes PBX On The Cloud stand out from its competitors. By leveraging the company’s cloud-based phone system, you are able to ensure that all…

 DIDWW, a global provider of premium quality cloud communication services, has announced the expansion of its two-way SIP trunking solution by adding Georgia, Turkey and Slovenia to its local call termination coverage. Serving as an efficient replacement for traditional telephony, this solution offers virtually unlimited call capacity, flexible SIP trunk settings, truly local dialing and premium voice quality. The DIDWW SIP trunking service is delivered over a private, global IP network, which ensures the highest level of security and reliability. In addition, DIDWW has built its SIP trunking solution to address the needs of telco operators and businesses of all sizes and help to effortlessly expand their voice communications all around the world.   With the recent additions of Georgia, Turkey and Slovenia to their local dialing coverage, the DIDWW local termination service is now available in 41 countries. Tadas Urbietis, Carrier Relations Manager at DIDWW, added, “We…

If you want a phone system that is both adaptable and simple to use, look no further than ULTATEL. ULTATEL’s cloud-based phone system unifies multiple systems into one, making it simple for clients to communicate with their team members and customers.   When you’re growing your business, you need to be able to communicate with employees and clients in a way that is efficient and effective. For businesses wishing to consolidate and streamline their essential communications across many locations and devices, ULTATEL provides a flexible and easy-to-use cloud-based phone system solution.    The ULTATEL phone system grows with the customer, making it effortlessly scalable. All of this may be accomplished simply and rapidly,y thanks to a user-friendly management interface. Clients may interact and exchange information through a variety of channels, including text, video, phone and chat. ULTATEL’s cloud service also includes a toll-free number at no extra cost.   Businesses…

DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced their partnership with Cloud Group. This cooperation will enable the fast-growing Belgian telecom operator to boost its product portfolio, enhance the quality of its communication services, and offer extended reach to its enterprise customers.   As experts in the domain of virtual phone systems, Cloud Group offers solutions for businesses of all sizes. Their user-oriented communications enable customers to use IP-phones, web phones, IP DECTs and a CloudCall application for iOS/Android to make and receive calls. Cloud Group’s PBX solutions are developed in-house, which ensures unlimited service options and custom configurations for organizations of any type.   Under the new partnership, Cloud Group will leverage DIDWW’s high-quality VoIP services in over 80 countries, including geographic, mobile, national and toll-free DID numbers, coupled with two-way SIP trunking and virtually unlimited call…

What if one day there was no Internet? The Web as we know it would be gone for good. Sites like Facebook, Twitter and Google would only exist in the memories of people who lived through the Great Disconnection. The Internet is the greatest invention and technological revolution since the printing press. Since its creation, we’ve built our whole lives around this innovation, depending on it for almost everything. But what would happen if the Internet was no more? What would life be like without the Internet? The thought experiment There are no attempts to dismantle the Internet that we are aware of, therefore you have nothing to be concerned about. But isn’t it fascinating to consider what might happen if the Internet would suddenly shut down? If the Internet suddenly went down at this very moment, we wouldn’t make a huge issue out of it, as it happens sometimes,…

When choosing the right equipment, it is important to consider the additional criteria that is necessary to meet the changing expectations of professional equipment for mobile workplaces. Among other things, this includes the seamless use of purchased devices anywhere, and the possibility of multi-purpose technology. Snom has been taking this approach in the development of its IP phones for some time now. Through numerous integrations, Snom IP phones have become integral to intelligent office environments. Snom is now extending this strategy to its headsets and conference phones, while its new A330 M/D headset and the new C300 speakerphone contribute to the work-life balance of employees. Snom A330 M/D: Headset with full-band audio and comfort Thanks to state-of-the-art D/A converter technology and optimized speakers, the Snom A330 M/D is a mono- or binaural USB headset that delivers outstanding HD audio quality across the entire human hearing spectrum. The…

PBX On The Cloud, a cloud-based voice solutions provider for Latin America and the USA, has further extended its partnership with DIDWW, a global telecoms operator that offers premium quality two-way VoIP and SMS communications. This collaboration will create added value and functionality for PBX On The Cloud customers by utilizing DIDWW’s SIP trunking service.   PBX On The Cloud is a part of MIGESA, a Mexican corporation with more than 40 years of experience in information technology, that has partnered with providers such as DIDWW, Microsoft, Cisco Systems, Dell, HP and VMware. Following the Latin American traditions and customs, PBX On The Cloud knows all their customers by name, offering personalized and efficient services in their selected languages, including English, Spanish and Portuguese from their fully redundant data centers. Powerful PBX On The Cloud voice services range from simple residential phone lines to hosted PBX solutions, including SIP…

VoIP, or voice-over-internet-protocol, allows businesses to stay connected while also providing a variety of useful cloud communication features when leveraging platforms such as PBXs, softphones and contact center software. VoIP has rapidly grown in popularity among organizations of all sizes. The reason why is simple: businesses seek less expensive ways to communicate without sacrificing efficiency and productivity. It is debatable which cloud communication platform features are the most significant. For our part, we strongly suggest these 20 features to get the most out of your business phone service. Automatic Call Distribution – Businesses with a significant number of incoming calls utilize automatic call distribution (ACD) to route calls to specified agent groups or people. Call Analytics – The collection, analysis and reporting of incoming and outgoing call data to improve performance and the customer experience is known as call analytics. This process is carried out in real time. Also key…