MessageBird acquires 2 companies The cloud messaging platform, MessageBird, has announced the acquisition of two companies that will increase its customer engagement portfolio. The goal of MessageBird is to improve communications between companies and their customers. Their multi-channel technology aims to give customers the opportunity to communicate with the business in a way they like, rather than limiting the business to the currently-preferred method. Buying 24sessions and Hull provides MessageBird with even more possibilities. The company believes that consumers prefer to use messaging rather than voice calls and are proposing that businesses use this method of communication to cater to customers. Read more at: https://tinyurl.com/9nedkjns ETSI published TR 103 639 for timeslicing The European Telecommunications Standards Institute (ETSI), known for its universally accepted standards such as UMTS, 4G and TETRA, has published TR 103 639. The technical report describes a system and metrics for timeslice measurement methodologies for assessing the…
Snom, an international manufacturer of IP phones for businesses and professionals, has updated the functionality of its A190 headsets to make day-to-day calling more efficient for users. The company launched its wireless A190 headset in 2019. For businesses with a DECT multicell installation, the headset offers the ability to roam up to 50 metres indoors and 300 metres outdoors without losing signal. It provides excellent broadband sound, including noise and echo cancellation, and a talk time of up to seven hours thanks to an integrated lithium-ion battery. When the battery runs out, the A190 is equipped with a voice output that informs the user in advance. Until now, transferring or muting via the headset was not possible and could only be done using buttons on a paired Snom DECT phone. However new firmware for the A190, Version 520B1, enables Snom customers to assign functions to the buttons…
The world is still standing on its tip toes and looking over its shoulder because of how our lives have changed since the end of 2019. Yes, we are all tired of hearing this, but the truth is that a pandemic is still very real, and we all have a duty to protect ourselves and each other. Therefore, some of the biggest events in the telecommunications industry are going virtual in 2021. Even though general societal norms have been halted to a large extent, we are still moving forward, albeit at a slow pace with much more cautious steps. We invite you to explore the list we have compiled of the top telecom events that will take place online this year. CC-Enterprise Webinar.Live Session CC (Carrier Community) is organising its next digital Enterprise CC-Webinar.Live Panel Discussion and Knowledge Sharing Session, scheduled to take place on April 12, 2021. During…
Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company. The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses. The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th, users will be able to sign up for the new Dialpad Success Portal. Mike Kane, VP…
Vodia Networks, manufacturer of cutting-edge software-based telephone systems, has announced its 2021 Webinar schedule. A number of industry-leading companies will participate in the webinars, including CyberData, Fanvil, Quest Blue and Yealink. Each webinar will demonstrate the features and ease of use of the new version of Vodia’s industry-leading multi-tenant cloud PBX, version 67, which was released in February 2021. The webinars are designed for both resellers and end-users. “We’re excited about 67, particularly how perfectly it integrates with Microsoft Teams,” said Vodia CEO Christian Stredicke. “Our best-in-class cloud PBX is the telephony system SMBs need to thrive during these challenging times and going forward. We invite all of our partners and resellers to participate in these webinars, and to invite their customers as well. For SMBs interested in our cloud PBX, we are happy to connect you with an outstanding reseller in your area. Please join us for what…
Juniper Networks, an American multinational corporation that develops and markets networking products, has announced a partnership with PBX-Change, a VoIP and Internet service provider. From now on, PBX-Change will be able to introduce customers to the innovative Flexible Service Edge technology of Juniper’s Software-Defined Wide Area Network (SD-WAN), that provides business quality Unified Communications (UC) and business continuity services. Combining Juniper’s Flexible Service Edge technology with the capabilities and features offered by PBX-Change will assist customers in optimizing their networks by providing high-speed priority services for critical business applications. PBX-Change is Tampa’s leading provider of business voice and ultra-high-speed Internet services, specializing in voice, cloud and Gigabit + Internet services. The company is recognized for providing exceptional services to local and national customers. Ryan Yaldor, CTO of PBX-Change, commented: “From the very beginning, our company’s cornerstone has been the dedicated, specialized service that we offer all of…
Ever since VoIP disrupted the telecom sector, things have never been the same. In today’s fast track world everyone is familiar with this technology. Maybe not by name, but certainly with the use of it. By using VoIP with a capable Internet connection, you can call anyone, anywhere in the world, without paying your network service provider for the call. Starting to sound familiar, right? Today, VoIP is the dominant force in telecoms and continues to grow in influence. VoIP is becoming more and more valued by the companies requiring communications, which basically includes every company in existence today. It is predicted that the VoIP market will grow by 12% between 2019 and 2025. All thanks to its low cost, decentralization and extensive capacity. It is clear that VoIP is adapting to the cosmopolitan era that Immanuel Kant philosophized about. It is clear – VoIP advancement continues to strengthen its…
Telinta, a global leader in cloud-based softswitch and billing solutions, has announced the launch of a new solution enabling VoIP service providers to sell services to users of Telegram. Telegram is a fast-growing global social media platform with over 500 million active monthly users worldwide. Telinta’s brandable solution enables its customers to offer both inbound and outbound VoIP calling to Telegram users around the world. By integrating its softswitch as part of Telegram’s global ecosystem, Telinta provides powerful cloud-based tools to offer VoIP calling via Telegram’s mobile app and its PC/MAC/Linux versions for desktop computers and laptops. Using a brandable “bot” Telegram users can easily place calls to any PSTN phone number in the world. They can also receive inbound PSTN calls from mobile and landline phones right on their Telegram app. Options for free on-net peer-to-peer calling, as well as call recording are also available. The…
FCC establishes Emergency Broadband Benefit program The FCC has recently held an open meeting in order to discuss its next priorities. One of the most important matters discussed was the new Emergency Broadband Benefit program, which Congress has instructed the FCC to initiate. As part of the Consolidated Appropriations Act, Congress has allocated $3.2 billion for the program. Broadband providers participating in the program will be able to offer discounts of up to $50 per month for Internet services and up to $75 per month for those services on tribal lands. Currently, it is unclear how long these broadband benefits will last. Read more at: https://tinyurl.com/jj52hlfl Sinch acquires Inteliquent Sinch AB, a Sweden-based company primarily engaged in the provision of cloud computing services, has signed a final agreement to acquire Inteliquent, the largest independent voice communications provider in the US, for an all-cash offer of $1.140 billion. The deal expands…
Vodafone and Nokia test 100G PON tech Nokia’s new technology has been tested for the first time by Vodafone in Germany. The prototype used a single 25G laser and DSP technology developed at Nokia Bell Labs to create the single wavelength 100G PON transmission. Gavin Young, Head of Vodafone’s Fixed Access Center of Excellence, said the 100G PON is 40 times the capacity of today’s GPON networks and 10 times the capacity of the XGS-GPON. The 100G PON enables flexible tariffs and operates by grouping modems using a methodology similar to that already used in cable networks, suggesting that this cable network experience can help to better evaluate and take advantage of the new PON technology. Read more: https://tinyurl.com/xpai96uz Spectrum Enterprise leverages Cisco Meraki’s cloud platform Spectrum Enterprise is leveraging a new managed network solution based on Cisco’s Meraki cloud platform. Spectrum Enterprise’s Managed Network Edge (MNE) was designed to…