Infobip has rolled out Rich Communication Services messaging across all major US mobile carriers, offering businesses a powerful new way to engage customers. With rich media, advanced chat features, and interactive tools, RCS is redefining mobile communication.
Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms to build a wider array of telco network powered applications faster for consumer, enterprise and industrial customers.
Infobip’s Peerless Network, now operational in Mobile, Montgomery, Asheville, Wytheville, and Bluefield, is expanding its voice expertise in North America. Acquired by Infobip in 2022, Peerless Network offers on-net voice services to a wider customer base, maintaining high-quality services and competitive pricing in the market.
Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
The international IT and telecommunications company Infobip announced the launch of its new omnichannel customer engagement platform, Moments. Infobip provides a global cloud communications platform that enables companies to create a connected customer experience at all stages of platform usage. The new Moments platform will allow brands to better understand and reach the modern consumer in the digital age. It also promises to provide a sense of human touch to digital communications by supporting personalized messaging and creating smart automated trips through a nationwide omnichannel customer engagement hub. The service is designed to create a sincere connection between people through relevant content obtained from important customer information analysis, including their interests and activities. Moments uses Infobip’s first mobile telecommunications legacy to allow marketers to build long-term relationships through its extensive portfolio of channels, which include WhatsApp, Facebook Messenger, Viber, Line and other chat apps, as well as SMS,…
WhatsApp has become a vital communication tool worldwide, and its growing significance for businesses is undeniable. However, leveraging WhatsApp while ensuring compliance with regulations like GDPR and HIPAA poses challenges. Businesses can integrate the official WhatsApp Business API, secure communication, manage user consent efficiently, and maintain tight security, ensuring compliance and optimized VoIP strategies.
KDDI has joined the Aduna API joint venture, reinforcing its commitment to open network innovation. Partnering with telecom giants like Vodafone and AT&T, Aduna fosters cross-industry collaboration.
StarHub partners with Nokia to monetize 4G/5G networks, enabling enterprises to optimize applications via network APIs. Using Nokia’s “Network as Code” platform, developers gain streamlined access to network functions, fueling innovations across banking, finance, and logistics.
The latest GSMA report indicates limited progress by hyperscalers like AWS, Microsoft Azure, and Google Cloud in embracing the Open Gateway initiative for mobile networks. Telecom vendors such as Ericsson and Nokia are advancing API initiatives.
