With the update of the telecommunications platform, Snom phones were recently added to the list of third-party devices supported by MS Teams via the SIP gateway. Snom explains what this means for companies who rely on Teams.
SLBdiensten has added the Microsoft Teams Operator Connect solution from Gamma Communications to its service portfolio, streamlining telephony integration within Microsoft Teams for educational institutions. This development aims to enhance communication and efficiency in schools, meeting the growing demand for smarter work practices and improved accessibility.
SIPPIO, the global leader in voice enablement, and Clerk Chat, the leading conversational messaging platform, have today announced the launch of ‘SIPPIO Text Messaging by Clerk Chat’. Available immediately, the new service seamlessly integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams, with Apple Messages for Business coming soon.
Enreach, Europe’s leading provider of converged contact solutions, announced that it has expanded its Voice for Microsoft Teams features to customers in 80 countries. The extension is the result of Enreach’s partnership with SIPPIO, which delivers Microsoft Teams services to customers around the world.
CallTower, a leading provider of cloud-based unified communications and collaboration solutions, has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App. This release marks a significant advancement in the contact center agent experience by offering complete management capabilities within the Microsoft Teams platform.
Solgari’s Contact Center introduces an innovative solution that revolutionizes the way organizations communicate, collaborate, and serve customers using CallTower’s Microsoft Teams voice platforms.
Go Connect Mari is a desktop solution that enables seamless telephony integration with over 250 contact-oriented business systems and CRM applications, spanning various industries. By integrating these systems, Go Connect Mari offers significant productivity and efficiency gains for end-users.
Sennheiser, a supplier of innovative audio technology that makes collaboration and learning simpler, has unveiled the TeamConnect Intelligent Speaker, an intelligent speaker certified for Microsoft Teams. With the integration of Microsoft Teams, the new TC ISP builds on the TeamConnect family, which is based on a foundation of innovation technology. The new unified communications solution for mid-sized Microsoft Teams Rooms, which was originally scheduled to debut at Integrated Systems Europe (ISE) 2022, was unveiled via free, live online seminars. The gadget is meant for up to 10 individuals in small to medium-sized rooms, whether participants join virtually or in person. It has a 3.5-meter-radius omnidirectional speaker and seven beamforming microphones to ensure optimal voice intelligibility. The gadget may be connected to a laptop, or a Microsoft Teams display in a conference room. The TeamConnect Intelligent Speaker provides an easy and versatile installation experience with different mounting choices, lengthy…
DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW. SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities. Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…
The international telecommunications company, Colt Technology Services Group, has announced that it is releasing its Cloud Session Border Controller (SBC) in partnership with AudioCodes. This cloud-based voice solution provides Direct Routing as a Service to quickly enable PSTN calls for Microsoft Teams. The Colt Cloud SBC provides an important step towards speeding up and simplifying the implementation of PSTN calling in Teams. With Direct Routing as-a-service, provided by the cloud-based voice solution, users do not require on-premises hardware or hardware in a data center. According to the company, the new service provided more efficiency for both large and small businesses, as onboarding was completed in less than a week. Developed in collaboration with AudioCodes, a leading provider of smart voice networks, this new offering is an extension of Colt’s Intelligent Communications offering that was launched in 2019. The power of Microsoft 365 and Teams, along with Colt’s voice and…
Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…
