Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19.
Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs.
“This is an incredible product and we’re excited to offer Voice in Teams to our clients who are looking for increased flexibility and reach in their communications solutions,” stated the president of Paladin Technologies, Ted Reid.
The Voice in Teams offering is built in Microsoft Azure, and powered by Microsoft Co-Sell Ready partner SIPPIO. SIPPIO was founded by established professionals in the voice and calling industry. Voice in Teams is the ultimate cloud solution designed to allow users to freely interact using voice collaborations, whether they are deployed in a pure cloud, premise or a hybrid model.
Eddie Chisholm, Paladin’s Senior Manager of Unified Communications, commented: “One thing that sets this solution apart is its ease of deployment. We’ve launched this solution for some of our clients in less than 10 minutes from start to finish. I think it’s a game changer for our clients who want to move away from hardware-defined or hardware-limited calling, especially with the recent increased need for communications flexibility.”