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Snom, the top brand for modern IP telephony, has become the first end device manufacturer to integrate its own provisioning app into the new innovaphone PBX dashboard.   Configuration data for any Snom device docked at the innovaphone PBX can now be synchronised directly with Snom’s SRAPS (Secure Redirection and Provisioning Service) via a secure interface. Auto-provisioning files from the innovaphone PBX are stored there and made available for each port. This enables innovaphone’s administrators to operate Snom phones at a locally installed innovaphone PBX in ‘zero-touch’ mode using an app.   Innovaphone launched its new app store following the release of Version 13r2 of its internationally known PBX system. The store gives partners and customers direct access to useful apps and functions that are part of the communications platform – and is setting new standards for the integration of IP end devices like Snom’s.              In the sense of personalising…

Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…

Voice over Internet Protocol (VoIP) is not a new technology, and there are thousands of articles written about it. Still, there are many myths surrounding VoIP. Is it the awkward acronym? Maybe it sounds super technical?   On a basic level, VoIP, or Voice over Internet Protocol, is simply an Internet-based replacement for traditional telephone systems, offering significant cost savings and advanced technologies that provide improved convenience and productivity.   In our humble opinion, myths should not detract from you using one of the industry’s leading and most affordable means of business communications that can provide businesses with a tremendous competitive advantage. Therefore, let us dispel some of the most common misconceptions and give you the truth about VoIP phone systems. Actually, VoIP is more economical than legacy phone and on-premises PBX systems. With a hosted VoIP or Cloud PBX, the costs are limited to service charges and not operating,…

Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it has successfully completed interoperability with SIPTRUNK, a BCM One company. SIPTRUNK, based in the Atlanta metropolitan area, is a premier SIP trunking provider for resellers, agents, dealers,  and IT consultants selling SIP trunks.  The successful interoperability of Vodia’s award-winning cloud PBX software with SIPTRUNK SIP trunks provides SIPTRUNK partners a seamless integration with Vodia’s certified, award-winning VoIP telephone system with SIP Endpoints compatible with MS Teams and all the built-in telephony options required to work from anywhere. Please register for a demo account here http://demo.siptrunk.com/. SIPTRUNK was founded by telecommunications experts with more than 50 years’ combined SIP trunking experience. The company provides a best-in-class services platform to companies looking to build a SIP trunking practice and a recurring revenue stream selling SIP trunking services. “SIPTRUNK is dedicated to providing resellers with a…

Vodia Networks, maker of cutting-edge software-based telephone systems, is pleased to announce it will provide comprehensive support to all former Panasonic partners in response to the electronics giant’s recent decision to discontinue its Panasonic PBX and SIP telephone systems. Panasonic users will need to source alternative communications solutions once these items are no longer supported, before the year 2023, and Vodia is ready to provide comprehensive, best-in-class cloud-based and on-premise multi-tenant systems to Panasonic customers. “Not only can we match the functionality of existing systems, we have also added important features that will improve the productivity of the users,” said Dr. Christian Stredicke, Founder and CEO of Vodia. “The ability to work from home, and from other locations with Internet connectivity, will play a major role in upgrading existing customers. We have a cloud solution ready for our partners, but for those who prefer to continue running their systems on their own, we also offer on-premise…

Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. There are many benefits in switching to a VoIP telephone system. In fact, every business stands to greatly benefit by implementing this sophisticated communications technology. Here are some of the advantages that VoIP can bring to your business: Lower costs: VoIP telephone system utilizes Internet Protocol for voice traffic instead of using telephone lines, and all communication data is sent over the IP network. Because the data is sent over an IP network,…

Zoom, the communications technology company that  provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…

Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…

The US tech company Ribbon Communications, a global software leader providing IP-based real-time communications security and software solutions, has extended its collaboration with Amazon Web Services (AWS) to enable the simplified forwarding of VoIP audio streams to Amazon Chime Voice Connector by using SIP-based Media Recording (SIPREC). Ribbon’s Session Border Controllers (SBCs) with SIPREC capabilities can forward audio streams to AWS for real-time, automated call analytics and recording. Ribbon is a member of the AWS Partner Network (APN), whose SBC Software Edition (SWe) is available in the AWS Marketplace and as an AWS Quick Start. In March 2019, Ribbon reported that its SBC SWe was successfully tested with the Amazon Chime Voice Connector, to help customers move their SIP trunking workloads to AWS. The company said that IT professionals can use the Connector for low-cost SIP trunking with on-premises or cloud-based phone systems. Sid Rao, General Manager at Amazon…

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…