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The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

Few have contributed as greatly to the open-source world of VoIP and telecommunications as Mark Spencer. Faced with financial obstacles, he did what any good leader would and built his own solution that has since then benefitted businesses around the world. His open-source framework Asterisk has been able to disrupt the status quo of PBX or Private Branch Exchange, systems while giving business owners a way to inexpensively manage their telecommunications. Education and Beginnings Mark Spencer wasn’t a man who came out of nowhere and built this innovative program. He was enrolled at Auburn University as a computer engineer when the entrepreneurial spirit first hit him. While still a student and finishing up his degree, Spencer decided it was time to put his education to the test and found his own business. This culminated in Linux Support Systems, a company started in 1999 with the original aim of supplying Linux support…