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Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it has successfully completed interoperability with SIPTRUNK, a BCM One company. SIPTRUNK, based in the Atlanta metropolitan area, is a premier SIP trunking provider for resellers, agents, dealers,  and IT consultants selling SIP trunks.  The successful interoperability of Vodia’s award-winning cloud PBX software with SIPTRUNK SIP trunks provides SIPTRUNK partners a seamless integration with Vodia’s certified, award-winning VoIP telephone system with SIP Endpoints compatible with MS Teams and all the built-in telephony options required to work from anywhere. Please register for a demo account here http://demo.siptrunk.com/. SIPTRUNK was founded by telecommunications experts with more than 50 years’ combined SIP trunking experience. The company provides a best-in-class services platform to companies looking to build a SIP trunking practice and a recurring revenue stream selling SIP trunking services. “SIPTRUNK is dedicated to providing resellers with a…

Vodia Networks, maker of cutting-edge software-based telephone systems, is pleased to announce it will provide comprehensive support to all former Panasonic partners in response to the electronics giant’s recent decision to discontinue its Panasonic PBX and SIP telephone systems. Panasonic users will need to source alternative communications solutions once these items are no longer supported, before the year 2023, and Vodia is ready to provide comprehensive, best-in-class cloud-based and on-premise multi-tenant systems to Panasonic customers. “Not only can we match the functionality of existing systems, we have also added important features that will improve the productivity of the users,” said Dr. Christian Stredicke, Founder and CEO of Vodia. “The ability to work from home, and from other locations with Internet connectivity, will play a major role in upgrading existing customers. We have a cloud solution ready for our partners, but for those who prefer to continue running their systems on their own, we also offer on-premise…

Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. There are many benefits in switching to a VoIP telephone system. In fact, every business stands to greatly benefit by implementing this sophisticated communications technology. Here are some of the advantages that VoIP can bring to your business: Lower costs: VoIP telephone system utilizes Internet Protocol for voice traffic instead of using telephone lines, and all communication data is sent over the IP network. Because the data is sent over an IP network,…

Zoom, the communications technology company that  provides video telephony and online chat services through a cloud-based software platform, has announced the expansion of its Zoom Phone coverage. Cloud phone services are now available in 40-plus countries and the company has also simplified the telephone service plan for international companies. Zoom Phone now covers more than 40 countries and territories across Europe, North America, Latin America and the Asia-Pacific region. The newly added countries and territories to Zoom Phone support are: Argentina, Brazil, Bulgaria, Chile, Columbia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR, Hungary, Lithuania, Luxemburg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia and Slovenia. Under the Global Select plan, a company can employ local calling in more than 40 countries and territories where Zoom provides Public Switched Telephone Network (PSTN) services, supporting outbound and inbound calls with integrated telephony features that allow…

Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…

The US tech company Ribbon Communications, a global software leader providing IP-based real-time communications security and software solutions, has extended its collaboration with Amazon Web Services (AWS) to enable the simplified forwarding of VoIP audio streams to Amazon Chime Voice Connector by using SIP-based Media Recording (SIPREC). Ribbon’s Session Border Controllers (SBCs) with SIPREC capabilities can forward audio streams to AWS for real-time, automated call analytics and recording. Ribbon is a member of the AWS Partner Network (APN), whose SBC Software Edition (SWe) is available in the AWS Marketplace and as an AWS Quick Start. In March 2019, Ribbon reported that its SBC SWe was successfully tested with the Amazon Chime Voice Connector, to help customers move their SIP trunking workloads to AWS. The company said that IT professionals can use the Connector for low-cost SIP trunking with on-premises or cloud-based phone systems. Sid Rao, General Manager at Amazon…

The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…

The American cable and Internet service provider Cable ONE has announced the launch of its Session Initiation Protocol (SIP) Trunk service for business customers. This new service is a valuable addition to the already wide Cable ONE Business voice product portfolio that includes cloud-based hosted Voice, PRI trunks and business phone offerings. “In today’s fast paced, competitive environment, businesses need access to a variety of solutions to meet their voice technology needs,” commented Chris Boone, the Vice President of Business Services for Cable ONE. “We’re excited to add Cable ONE Business SIP Trunks to our portfolio of business voice services.” This new service provides business customers with the perfect opportunity to upgrade from TDM-based services, and add more scalability and flexibility to their PBX systems. The Cable ONE Business SIP Trunk service connects the customer’s onsite PBX to the provider’s nationwide fiber optic network, ensuring the affordable use…