In a strategic move set to reshape telecommunications landscapes, UAE telecom consortium e& has inked a €2.15 billion deal to procure a significant slice of PPF Telecom Group’s European operations. This stakes in Bulgaria, Hungary, Serbia, and Slovakia come bundled with control over the local branches of telecom infrastructure divestment, Cetin. With an elaborate contingency payout plan incorporated, the deal also holds implications to the tune of €350 million over the next 3 years.
The dialogue strengthens between E& and PPF Group, sparking talks of a strategic alliance. With E&’s evident ambition to penetrate the European markets, the narrative gets captivating. Though discussions are in infancy, market enthusiasts eagerly await major developments. Meanwhile, PPF Group, post-acquiring Telenor’s assets, strengthens its presence in Europe.
Peerless Network, a global communications provider, has announced the availability of its SIP Trunking services on Genesys’ AppFoundry marketplace. The AppFoundry marketplace serves as a helpful solution-centric marketplace for all Genesys platforms in one place by providing a variety of integrations and apps that help deliver excellent customer experiences. According to Jim Brewer, EVP of Products and Technology at Peerless Network, the collaboration with Genesys will provide companies with the freedom to select the carrier of their choosing. Peerless Network’s SIP Trunking service will be integrated with Genesys Cloud CX. This will provide clients with direct access to the company’s IP-based network. Customers in the United States will be able to increase communications effectiveness, broaden their reach internationally, and save money on international calls. “This combination also gives U.S.-based customers the opportunity to make their communications more efficient, expand their global calling footprint, and save on international calling,”…
The international telecom operator combines forces with Genesys Cloud CX™ to provide customers with a powerful communications solution that will accelerate their international growth. DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that its SIP Trunking solution is now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences. Through the new AppFoundry™ listing, Genesys users can conveniently select a reliable and certified telecom provider that offers solutions tailored to their unique business communications needs, while benefiting from a streamlined experience. SIP trunking is now available with Genesys Cloud CX™, an all-in-one composable solution that helps organizations offer frictionless and connected customer and employee experiences. As a modern, API-first experience orchestration platform, Genesys Cloud CX enables organizations to coordinate every interaction and…
In a recent announcement, Mutare, Inc., a pioneer in enterprise solutions for Voice Threat Defense, proudly unveiled its recognition by TMC as the 2023 CUSTOMER CCaaS Product of the Year Award winner. The accolade underscores the exceptional capabilities of Mutare’s flagship platform, the Mutare Voice Traffic Filter (VTF).
In a groundbreaking move, Genesys, a pioneer in AI-powered experience orchestration, has unveiled a strategic collaboration with Salesforce, the leading AI CRM provider. This partnership aims to revolutionize the way businesses manage their data, agents, bots, and communication channels to create more intelligent end-to-end experiences for both customers and employees.
Allegations were made last week against Vivacom, a Bulgarian telecommunications company owned by United Group, by A1 Group and PPF Group. The Bulgarian Commission on Protection of Competition (CPC) had granted Vivacom permission to acquire Networks-Bulgaria and several other smaller Bulgarian telecoms, sparking concerns within the industry.
United Group’s series of acquisitions in Bulgarian telecommunications raises intrigue, drawing attention especially from vigilant industry veterans like A1 Group and PPF Group. The tacit consent of the Bulgarian Commission on Protection of Competition allowing Vivacom to absorb Networks-Bulgaria and six other telecom firms, potentially empowers Vivacom with unprecedented control over TV distribution and the ISP market.
Juniper Network, a provider of high-performance networking and cybersecurity solutions, has been selected by the UK’s telecoms giant British Telecommunications (BT) to deliver its Network Cloud infrastructure initiative. This arrangement will help support the rollout of BT’s upcoming unified cloud networking platform, which will integrate the company’s networks, including 5G, Wi-Fi and fixed-line, into one virtualized service and enable more efficient infrastructure management and implementation. This new and more flexible network infrastructure will also generate a range of innovative applications that support services such as Internet access, TV and business network functions, improved voice and video delivery, and scalability. The Network Cloud platform will be built according to a common framework, and shared across BT’s offices throughout the UK and globally. “This move to a single cloud-driven network infrastructure will enable BT to offer a wider range of services, faster and more efficiently to customers in the UK…
