DIDWW, a provider of premium quality VoIP communications and two-way SIP trunking services worldwide, has successfully passed the annual ISO 27001 audit for the Information Security Management System (ISMS). This step further demonstrates the telecom operator’s commitment to protecting corporate data and customer information while maintaining the highest standards of security in its operations. As one of the world’s most recognized information security frameworks, ISO 27001 certification reinforces a set of standards for effective data protection. The successful renewal of this certificate confirms that the DIDWW ISMS remains aligned with the best international practices for information security. The scope of ISO 27001 certification includes employees, processes, software development, and infrastructures that continue to operate, innovate, and support voice capacity building, messaging and cloud PBX services. The reaffirmation of ISO 27001 certification by DIDWW serves as further evidence for the company’s partners and customers regarding the continued quality and security of…
Spark reveals plans to trial satellite-to-mobile services, offering additional coverage and network resilience. Working with satellite provider Lynk, the initial trial focuses on text messaging before expanding to voice and data services, assessing the technology’s potential impact on telecommunications.
Spark’s partnership with Lynk Global marks a major milestone in mobile connectivity for New Zealand, testing direct-to-consumer satellite services to enhance network coverage and combat challenges posed by climate change.
Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
HMD Global unveils Nokia 2660 Flip in Pop Pink and Lush Green, catering to a growing demand for simpler devices to minimize screen time and foster mental wellbeing. These flip phones offer limited features with long-lasting battery life, appealing to tech-savvy generations seeking a balanced digital lifestyle.
Sinch excels as a Leader in IDC MarketScape’s CPaaS Vendor Assessment, commended for its global coverage, robust portfolio, and regulatory expertise. The innovative provider enhances digital customer experience with its comprehensive messaging, voice, and email offerings.
Open RAN Revenue Growth Slows Global Open RAN revenues saw a 10-20 percent growth in Q1 2023, while the vRAN market expanded by 20-30 percent, according to Dell’Oro’s report. However, this growth is slower than the previous year, mainly due to a decline in North America. The Asia Pacific region performed well and offset the North American decline. Despite the slowdown, Dell’Oro remains optimistic about Open RAN, expecting it to account for 6-10 percent of the global RAN market in 2023. On the other hand, Dell’Oro has lowered its full-year outlook for multi-access edge computing (MEC) by over 20 percent, citing a slowdown in China’s 5G market and subdued enterprise interest. Read the full article. Cisco Partners with the Greater Manchester Digital Security Hub Cisco has partnered with the Greater Manchester Digital Security Hub (DiSH) to enhance cybersecurity in the region. Cisco’s Country Digital Acceleration (CDA) program will focus on…
The leading fixed-line operator and virtual number provider can remove the complexity from ordering, provisioning and managing its wholesale and enterprise number portfolio using Telesmart.io’s integrated inventory management portal. Telesmart.io, an expert in digital transformation across global number and messaging services, has been selected by HGC Global Communications Limited (HGC), a fully-fledged ICT service provider and network operator with extensive global coverage, for its virtual numbers inventory management solution in its quest towards automation and improved customer satisfaction. Using Telesmart.io’s cloud-based platform, HGC gains end-end automation of numbering orders, provisioning, routing and porting. As an API-driven platform, HGC can fully integrate Telesmart.io capabilities into its existing systems and begin serving customers through it instantly. HGC is able to seamlessly integrate a range of modules and features for specific customer needs while also directly benefiting from the growing opportunity in the virtual number business. “HGC needs agility, and we provide that, to turn order requests into live traffic in under 10 seconds. We’re streamlining the end-to-end service experience, meaning HGC can continue serving their global customers with…
Telinta, a global leader in cloud-based softswitch and billing solutions, and Commio, a leading VoIP origination and termination provider,have teamed up to meet the needs of VoIP service providers. The two industry leaders will jointly present a webinar for VoIP service providers explaining the benefits of using Commio’s high-quality services together with Telinta’s platform. Save the Date: Tuesday May 23, 2023 11:00am Eastern Time (UTC-04) To Register: telinta.com/Commio-Webinar Using Telinta’s cloud-based TeliCoreTM softswitch and billing platform, VoIP service providers can easily use Commio’s VoIP Termination, Origination and Messaging to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile or Desktop VoIP calling, and other popular services. Using Commio, you can easily select from 40+ underlying carriers with built-in redundancy. With tools to monitor, troubleshoot, and solve common communications issues, access to a U.S.-based team of responsive experts, and built-in intelligence to save money and improve quality, Commio delivers a better way to communicate. …
Vonage secures a Top Customer Sentiment Award for Contact Center as a Service from Metrigy, tied for the highest overall score among 27 providers. Praise includes technical features, reliability, integrations, and AI capabilities, highlighting Vonage’s innovative approach to customer engagement.