Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…
Yeastar Information Technology, a leading provider of cloud-based and on-premises VoIP PBX systems and VoIP gateways for small and medium-sized enterprises (SMEs), has announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. This integration enables Teams users to make and receive internal and external calls directly on the Teams App. Moreover, users can now access regular extensions on the Yeastar PBX system and enjoy a variety of advanced calling features. In a statement to the press, Yeastar said that the Yeastar PBX system is an award-winning UC-enabled VoIP phone system designed for SMEs, and seeks to help the enterprise do more with less effort. Yeastar’s solution will provide Teams users with an easy, quick and cost-effective way to integrate the business phone system with Teams without any disruption to their existing phone service. According to the company, Teams users…
Openreach adopts Nokia’s 10Gbps FTTP broadband kit for the UK The Finnish telecom equipment manufacturer Nokia has announced that Openreach will deploy its next-generation fiber solutions. This will help meet Openreach’s target to bring ultra-fast and reliable broadband access to 20 million homes across the UK by the mid-to-late 2020s. Clive Selley, CEO of Openreach, said, “This new digital platform will help our economy to bounce back more quickly from the COVID-19 pandemic – enabling people to continue work from home, and millions of businesses to operate seamlessly online for decades to come.” This supplier agreement also marks a shift away from reliance on Huawei equipment for the UK’s largest broadband networks. Read more at https://tinyurl.com/yb6cj6jn Google and Apple’s joint COVID-19 contact tracing API now available to health authorities Apple and Google have released the first public version of their jointly developed API for COVID-19 tracing apps. This software will enable public health authorities to…
Facebook, telcos to build a huge subsea cable for Africa and the Middle East Facebook, together with a group of telecom companies, including Vodafone, Orange, STC, China Mobile International, MTN GlobalConnect, Telecom Egypt, and WIOCC, will build a subsea cable system that is claimed to be one of the largest in the world. The project is called 2Africa and will cover 37,000 km of cables interconnecting Europe (eastward via Egypt), the Middle East (via Saudi Arabia), and 21 landings in 16 countries in Africa. The system is expected to go live in 2023/4, delivering more than the total combined capacity of all subsea cables serving Africa today, with a design capacity of up to 180 Tbps. Read more at https://tinyurl.com/yahgfe8g Workvivo raises $16 million to reinvent the intranet in the age of Slack and Zoom The Irish startup Workvivo, an employee communications platform, has raised USD 16 million in a Series A…
BEREC says COVID-19 won’t break the internet The Body of European Regulators for Electronic Communications (BEREC) has announced that the increase in Internet usage across the continent is more or less stabilizing and that networks have been able to withstand the pressure. BEREC said that national regulatory authorities (NRAs) have reported “a stabilization in the overall traffic, but some NRAs still observe an increase of the overall traffic.” Some operators have expanded their network’s capacity to cope with the steady growth of traffic. According to the organization, “operators, which did not take any such measure, are still closely monitoring their network’s capacity to check if an upgrade is necessary.” Read more at https://tinyurl.com/rxmg53l Vodafone slashes costs of core network functions across Europe using VMware’s telco cloud The UK-based telecoms operator Vodafone has completed the deployment of a single digital network architecture across all of its 21 European business markets, using…
VoIP technology has spawned a booming market packed with exciting and innovative products and services that are constantly emerging and evolving to enhance our personal and professional lives. However, all of these advanced solutions also require in-depth knowledge and expertise by those who design, install, maintain and monitor VoIP services. In order to understand VoIP and advance the development and implementation of this technology, software engineers, network administrators, designers and other IT professionals need to learn and update their skills on a regular basis. Northrop Frye, one of Canada’s most eminent thinkers, once said, “The most technologically efficient machine that man has ever invented is the book.” With this in mind, VoIP.Review has compiled a list of ten books for those who want to keep up to date with the increasingly complex world of high-tech VoIP communications. So, let’s delve into some of the most useful publications! VoIP Technology:…
Apple iOS 13 Launch Confirmed: 5 iPhone Security Features Coming This Month As the tech company that really cares about its user’s privacy, Apple attempts to differentiate itself from Facebook, Google and Amazon, and is bringing a number of massive improvements to the company’s iOS operating system this month. One of the biggest improvements is that the security enhanced Apple iOS 13 will not let Facebook and WhatsApp apps run VoIP in the background when the programs aren’t actively in use. Also, the system will send alerts about any apps that track user’s location and let an app access the location only once. Read more at: https://tinyurl.com/y4w8rj92 Samsung’s Exynos 980 chip is a processor and 5G modem in one The Korean tech giant has introduced its first 5G-integrated mobile chipset Exynos 980. This AI mobile processor combines a 5G modem and mobile application processor in a single chip, thus allowing…
Angola Cables and rest of Angolan telecoms industry to be privatised Angola’s official journal, the Diario da Republica has announced that under the Privatisation Programme, the Angolan government is to sell stakes in 195 companies. The telecommunication companies that will be included in the Privatisation Programme are Unitel (in which MSTelecom has a 20% stake), MS Telecom itself, Net One, Multitel, Angola Telecom, TV Cabo Angola, Angola Cables, Angolan postal company ENCTA, Angola Comunicacoes e Sistemas (ACS) and telephone directory company ELTA. Read more at: https://tinyurl.com/y5aw5r9y Google Accounts now let Android web users authenticate themselves with their fingerprint Google now allows Android phone users to sign into some of its services without a password. The users will verify their identity with a fingerprint only, which makes authentication more secure and easier. This feature is built by using open authentication standards FIDO2, FIDO CTAP and WebAuthn. Read more at: https://tinyurl.com/yy272mwn Verizon…
Telecommunications and data services vendor BullsEye Telecom and the cloud-based VoIP networks security solutions provider RedShift Networks have announced a new partnership to deliver innovative cybersecurity solutions for protecting and securing enterprise VoIP and SIP-based networks. BullsEye Telecom is adopting RedShift’s VoIP security, threat intelligence analytics and proactive fraud prevention technologies to ensure industry-specific compliance for regulatory sensitive clients in the healthcare, financial and government services industries. Vilas Uchil, Vice president of Technology and Engineering for BullsEye, said, “Our clients now have access to an incredible portfolio of cloud, voice and unified communications security protection through our partnership with RedShift Networks. Together, BullsEye and RedShift offer clients proven solutions and security to protect their VoIP and UCaaS networks against expensive malicious attacks. We are preventing theft, fraudulent transactions and service downtime.” As stated in the announcement, RedShift’s Unified Communication Threat Management (UCTM) platform works to establish communication baselines…
Huawei and its VR OpenLab business partners introduced the Dual-G Cloud VR Initiative at the 16th Huawei Global Analyst Summit (HAS). The companies contributing to this initiative include Nvidia, BOE, Cyber Cloud, Letin VR, Skyworth VR, Pico, DPVR, iQIY, and Growlib, and together they will promote continuous innovation in the industry and accelerate the large-scale commercial use of Cloud VR. Under this initiative, Huawei’s iLab and X Labs will function as incubation centers to cooperate with platform, content, and terminal service providers, as well as chip and screen vendors. The participants will have the opportunity to build Gigaband and 5G Cloud VR business products and explore possibilities regarding gigabit home broadband and 5G. Richard Jin, President of the Huawei Transmission and Access Product Line, said, “With joint promotion by industry partners and global operators, the Cloud VR industry is booming. Thanks to the extensive collaboration of all parties…