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VoIP questions

Expert answers to the most common VoIP questions

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A growing number of businesses are taking advantage of VoIP technology as a method of improving their telecommunications network. As a consequence of the rapid growth of VoIP technology and the resulting queries, we have compiled a list of the most frequently asked VoIP questions. So, without further ado, let us address them. What is VoIP? To make calls, Voice over Internet Protocol (VoIP) technology uses a broadband Internet connection rather than a traditional telephone line. With VoIP systems, you can use an app to make calls directly from your computer, IP phone or smartphone. This service can be delivered via a cloud system or an on-premises solution. Who was the inventor of VoIP? Many individuals think that the Israeli businessman Alon Cohen invented VoIP technology in 1995 and released it to the public the following year. However, according to sources, an African-American woman named Dr. Marian R. Croak is…

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VoIPstudio
VoIP Solutions

Enhancing customer experience with enterprise communication solutions by VoIPstudio

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VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost.   VoIPstudio helps expanding enterprises to operate globally by enabling them to acquire phone numbers in over 90 countries and 30,000 cities across the world directly from the application. The company offers international, local, toll-free, and “gold” phone numbers, with newly purchased numbers being instantly usable.   VoIPstudio includes all of the capabilities you’ll need to start building a call center straight away. It comes with a comprehensive yet simple-to-use virtual switchboard that can be configured from anywhere using a browser. It also incorporates a complete virtual PBX, with call flows, call recording, IVR, SMS, call transfer, and many other capabilities, as well as a mobile app,…

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Telinta
Telecom News

Telinta adds MMS to its brandable mobile softphone

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Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, today announced that it has enhanced its brandable Mobile Softphone solution to support MMS (multimedia messaging service) from select providers. Telinta customers wishing to offer MMS can use MMS-enabled DIDs from both Endstream and VI Communication Services (formerly VoIP Innovations) with TeliGlobe.  Any DID provider may be used for voice calling with TeliGlobe, or any of Telinta’s white label solutions for service providers. MMS, SMS, and free on-net messaging are available via both Telinta’s brandable and non-brandable Mobile Softphone options. TeliGlobe is a brandable Mobile Softphone app for both Android and Apple iOS mobile devices.  The app is a key part of Telinta’s cloud-based solution for Mobile VoIP, and is available for free download by end users in both iTunes and Google Play.  TeliGlobe offers an extremely affordable way for ITSPs and…

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Week #4
News Roundup

A quick roundup of the news in Telecoms | Week #4

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TIA releases supply chain security standard The Telecommunications Industry Association (TIA) has compiled the SCS 9001 specification, which it claims is the world’s first supply chain security standard designed particularly for the ICT industry. The SCS 9001 standard applies to all ICT sector goods, including software, hardware and services that are linked to the association’s global networks. SCS 9001’s goal is to validate end-to-end cyber and physical security throughout ICT network infrastructure. The new standard is based on a Quality Management System (QMS) that operationalizes industry best practices and recommendations such as ISO 27001, the Prague Proposals, applicable NIST standards, and the CSIS Criteria for Security and Trust. Read more at: https://tinyurl.com/2p8hzdru Metro by T-Mobile US now part of the Affordable Connectivity Program Metro by T-Mobile has joined the federal government’s Affordable Connectivity Program (ACP). All eligible Metro by T-Mobile customers, new and old, will be able to obtain free…

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DIDs
Telecom News

DIDWW adds voice and SMS-enabled mobile DIDs in Thailand and Russia

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DIDWW, a leading global provider of virtual phone numbers to operators and businesses all over the world, has further expanded the coverage of its two-way SIP trunking services and voice & SMS-enabled mobile DIDs, which are now available in 17 countries. Thailand and Russia are the latest additions to this solution, which creates unique opportunities for DIDWW customers to implement and benefit from a wide range of business cases. The Ireland-based telecom operator stands out in the cloud communications industry for its unique feature of providing both SMS and voice functionalities on the same virtual phone number. Through the power of VoIP technology, mobile phone numbers no longer need to be allocated to a specific mobile device. In addition, while being utilized in the cloud, these numbers maintain two-way voice and SMS functionality, making them a huge asset for businesses looking for greater efficiency, flexibility, and scalability. All the above mentioned capabilities…

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News Roundup

A quick roundup of the news in Telecoms | Week #41

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Google introduces Distributed Cloud In order to address the needs of its enterprise customers, Google has announced their Distributed Cloud, which will allow users to balance their workload on the public cloud and private infrastructure. It is “a portfolio of solutions consisting of hardware and software that extend our infrastructure to the edge and into your data centers,” commented Sachin Gupta the GM and VP of Product for IaaS at Google. Built on Anthos, the Google Distributed Cloud is the perfect platform for local data processing, edge computing and on-premises modernization. Read more at: https://tinyurl.com/mc2ye95c  Facebook rolls out Live Audio Rooms for creators worldwide Live Audio Rooms, Facebook’s new feature designed to help public figures and groups to connect with their communities, has been released to a global audience. First launched only in the US back in June and limited to only iOS users, the solution…

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Telecom News

A quick roundup of the news in Telecoms | Week #24

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New security features for Google Workspace and Google Drive Google has unveiled new security tools that include client-side encryption for Workspace and several enhanced data protection features in the platform’s Drive service. The tech giant said there will be new trust rules and labels for Drive to classify files and apply controls based on their sensitivity levels. These added security features are the result of several factors, including Google’s “security first” philosophy, the rapid increase in remote work environments due to the pandemic, and the company’s experience with its BeyondCorp zero trust security model. In addition, Google is also increasing phishing and malware protection in Workspace. Read more at: https://tinyurl.com/ygc7yhw7 Facebook partners with Internet service providers D-VoiS and Netplus Facebook has announced new partnerships in India with Internet service providers (ISPs) D-VoiS and Netplus. These ISPs will use Facebook Connectivity’s Express Wi-Fi platform to provide public Wi-Fi hotspots in various…

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News
Telecom News

A quick roundup of the news in Telecoms | Week #20

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VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK  Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy,  combining secure, high-bandwidth…

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STIR/SHAKEN
Telecom News

Telinta and TransNexus help VoIP service providers comply with STIR/SHAKEN and robocall mitigation requirements

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Telinta, a global leader in hosted switching and billing for VoIP service providers, and TransNexus, a leader in developing innovative software for telecommunications networks, jointly announced today a solution to help VoIP service providers comply with STIR/SHAKEN call authentication and robocall mitigation regulations.   TransNexus has made groundbreaking innovations in robocall mitigation with its ClearIP software platform. Telinta has integrated ClearIP into its cloud-based softswitch. Together the two leaders can help VoIP service providers meet their STIR/SHAKEN and robocall mitigation requirements, helping customers to avoid having their traffic blocked.   TransNexus offers services for Telinta customers based both inside and outside the U.S.  When a U.S.-based Telinta customer signs up with TransNexus, Telinta will send a request to TransNexus to create a digital signature and Telinta will include that signature on subsequent calls as they are routed through Telinta’s platform.   For Telinta customers based outside the U.S., TransNexus can…

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billing cycles
Telecom News

DIDWW enables custom billing cycles for efficient DID number management

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The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes  a “billing cycle” capability.   This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case.   The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

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