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DT to reduce energy use in Germany by 10% Deutsche Telekom has announced its latest environmental goals, including a commitment to cut energy use in its home market by at least 10% by 2024. The company intends to achieve this by retiring outdated systems, such as the PSTN, and transitioning to more efficient technologies, such as 5G mobile. In addition, DT intends to double its energy efficiency improvements by the same target date. Read more at: https://tinyurl.com/49u8red3 Exoprise announces its latest Service Watch release The most recent Service Watch version from Exoprise gives business IT and UC teams the ability to examine the complete network route for every UC application for each user on each network. Businesses of all sizes may effectively adapt to an expanding UCaaS market with Service Watch DEM with RUM + Robots, thanks to the enhanced scalability, flexibility and cost-efficiency. No matter the location, network or…

Telecom News

Callroute and Coolwave to automate cloud communications for UCaaS platforms

By Aiste Kryzanovske October 13, 2022

In order to streamline the deployment of cloud telephony services across UCaaS and CCaaS platforms, Callroute, a supplier of cloud voice solutions, has teamed up with Coolwave Communications, a global provider of voice and messaging solutions. Through this collaboration, partners and clients will gain access to secure and excellent voice quality with regionalized points of presence when using Coolwave’s cloud-based, self-service and white-label Cool Operator platform, which streamlines international telephony. Also, end users may use Callroute’s Bring Your Own Carrier (BYOC) feature to quickly connect Coolwave’s worldwide SIP network to UCaaS services like Microsoft Teams. This new agreement also benefits Callroute’s existing partners, opening up previously restricted markets and prospects. Partners will be able to capitalize on this collaboration by providing a quick and easy go-to-market solution, allowing these industry participants to attract new business. Voxnube, a global provider of distributor voice services and solutions to Callroute…

VoIP Solutions

Increasing call center productivity with predictive dialer from INVADE

By Aiste Kryzanovske September 15, 2022

INVADE, a provider of innovative communication solutions, together with Emertec, INVADE’s commercial partner, offers an enhanced solution that is designed to enable enterprises to quickly and cost-effectively deploy INVADE’s fully managed and flexible Dialer-as-a-Service (DaaS) software. Predictive dialer software is a popular solution for outbound contact centers. The use of this serviceboosts the interviewers’ efficiency by increasing the call connect rate, while also enhancing consumer engagement. INVADE has a wealth of expertise in developing and implementing market research software, and because of the modular nature of their solution, they can produce the best-in-class predictive dialer to match a large range of requirements. Currently covering over 50 countries, INVADE, in partnership with its commercial associate Emertec, assists market research operations ranging in size from 5 to 1000 interviewers. Emertec and INVADE have worked together for over a decade to develop cost-effective and best-in-class dialer solutions. Through the development of…

Telecom News

Truecaller releases an upgraded iPhone app

By Aiste Kryzanovske August 31, 2022

Global communications platform provider Truecaller has released a completely updated version of its iPhone app for users all around the world. This iOS software has been entirely reworked from scratch to be faster and more effective, and deliver substantially improved number identification, spam, scam and business call detection than earlier versions of the program. This latest advancement is the result of an entirely new architecture that combines Truecaller’s cutting-edge spam detection algorithms with Apple’s existing technologies to provide the best caller ID solution. The updated program connects with Apple’s default phone app to display Truecaller results directly in the call log. Truecaller has created the most up-to-date, precise and comprehensive first ring caller ID and spam detection for any region, and the company ensures this leading position by continuously upgrading its spam database. The app also contains a significant redesign and a new user experience flow, which greatly…

News Roundup

A quick roundup of the news in Telecoms | Week #34

By Aiste Kryzanovske August 26, 2022

Lumen asset sale to Brightspeed has been approved The FCC has authorized Brightspeed’s acquisition of Lumen Technologies’ incumbent local exchange carrier (ILEC) operations in 20 states. The transaction with Apollo-managed funds is scheduled to occur early in the fourth quarter, subject to other standard closing conditions. The business intends to extend its fiber optics network, bringing fast, dependable internet and Wi-Fi to communities across the 20-state area it is purchasing. Read more at: https://tinyurl.com/2p8uymya UCaaS market to grow 15.3% from 2022 to 2031 The global Unified Communication-as-a-Service (UCaaS) market was estimated to be worth US$ 44.88 billion in 2021. During the projection period, from 2022 to 2031, the worldwide market is expected to grow at a CAGR of 15.3%. The proliferation of low-cost smartphones, expanding internet coverage, and greater use of digital platforms that enable remote work are all going to benefit the worldwide UCaaS industry. Because the pricing model…

Telecom News

Lingo Management acquires BullsEye Telecom

By Aiste Kryzanovske August 25, 2022

Lingo Management, an Atlanta-based worldwide business Cloud/UC and Managed Service provider, announced the completion of its previously announced purchase of BullsEye Telecom Inc., a single-source communications and cloud technology provider. Lingo gains considerable income from multi-location enterprise company clients as a result of BullsEye, boosting scale and flexibility. The united firm acts as a single-source, worldwide communications provider with over $200 million in annual sales and 130,000 clients in the United States, Canada, and throughout the world, with operations centers in Michigan and Georgia. This purchase adds a considerable number of multi-location enterprise, SMB, and carrier clients to the present Lingo company. Clients are served at all stages of their lifecycle, from consumers through small and medium-sized businesses, large companies requiring a nationwide solution across several locations, and lastly carrier customers requiring wholesale services. In addition, it establishes a North American network operator that provides cloud communications, fiber…

Telecom News

Telinta taps Hurricane Electric to provide global connectivity for Telinta’s hosted Softswitch and Billing platform

By Aiste Kryzanovske August 16, 2022

Telinta, a global leader in cloud-based softswitch solutions for VoIP service providers, and Hurricane Electric, the world’s largest IPv6-native Internet backbone, announced today that Telinta is adding Hurricane Electric’s IP network to connect its cloud-based TeliCoreTM Softswitch and Billing platform, providing world-class connectivity to Internet Telephony Service Providers (ITSPs). The collaboration is significant and brings together Telinta’s TeliCore platform, the largest hosted softswitch of its type anywhere in the world, with Hurricane Electric’s global IPv6 network, the largest IPv6 backbone in the world. As part of Telinta’s redundant connectivity with multiple Tier-1 carriers, Hurricane Electric will enhance Telinta’s global reach in providing hosted solutions to customers worldwide. This includes white label solutions for popular VoIP and UCaaS services such as Hosted PBX, SIP Trunks, VoIP calling from brandable Mobile and Desktop softphones, WebRTC, and more. “By leveraging our rich global network, Telinta can further serve the needs of VoIP providers,” said…

News Roundup

A quick roundup of the news in Telecoms | Week #32

By Aiste Kryzanovske August 12, 2022

CMA probes ViaSat acquisition of Inmarsat The Competition and Markets Authority (CMA) of the UK has said that it is starting its own investigation into ViaSat’s acquisition of Inmarsat. The two operators had initially expressed their expectations that the transaction would conclude in the middle of 2022, with input from different regulatory organizations. By October 5, the CMA is anticipated to decide if a thorough probe into this transaction is necessary. The merged corporation will initially operate a fleet of 19 satellites in various orbits and spectrum regions, with ten more in the works. Read more at: https://tinyurl.com/y8zcwwtz FCC stops subsidies for SpaceX Starlink The FCC has refused to approve the Starlink proposal, stating that it was uncertain if the technology could reach the advertised speeds in its current state. The regulator highlighted that Ookla’s most recent projections indicated a reduction in the speeds Starlink may offer in 2022. According…

Telecom News

Pragma upgrades its iPECS cloud UCaaS platform

By Aiste Kryzanovske August 10, 2022

Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number of new capabilities to iPECS ONE and iPECS, Analytics and iPECS Cloud. iPECS Cloud 5.0 includes enhancements to the iPECS ONE collaboration service as well as connectivity with Microsoft Productivity tools. Device integration for Android and iOS mobile users, as well as call recording and compliance tools have been added to iPECS ONE to improve the user experience and provide administrators and compliance teams with added confidence in controlling their voice interactions. Pragma claims that the most recent version satisfies their shared commitment to enhancing customer experience with Ericsson-LG. Pragma continues to provide UCaaS tools and features through its alliance with Ericsson-LG, assisting their fast-growing reseller channel in dominating the industry. IPECS Analytics is the offering’s focal point for…

News Roundup

A quick roundup of the news in Telecoms | Week #31

By Aiste Kryzanovske August 5, 2022

Telstra to decommission over 160 5G sites More than 160 5G mobile infrastructure facilities will be shut down by Telstra. The local competition authority expressed worries that the installations were set up to obstruct and stop Optus, a competitor carrier, from deploying 5G services. Months after The Australian Financial Review revealed that Optus had complained to the Australian Competition and Consumer Commission (ACCC) about the sites, Telstra has accepted an enforceable promise to deregister them. Using the mostly untapped 900 MHz range, Telstra is said to have registered 315 new sites in January, mainly in major cities and rural regions. Read more at: https://tinyurl.com/2pnvk38t KDDI to compensate consumers for network outages A month ago, KDDI had its worst network outage ever, rendering voice and internet services unavailable to millions of Japanese consumers for nearly the entire weekend. KDDI statistics show that the outage prevented more than 7.65 million users from…