CMA probes ViaSat acquisition of Inmarsat
The Competition and Markets Authority (CMA) of the UK has said that it is starting its own investigation into ViaSat’s acquisition of Inmarsat. The two operators had initially expressed their expectations that the transaction would conclude in the middle of 2022, with input from different regulatory organizations. By October 5, the CMA is anticipated to decide if a thorough probe into this transaction is necessary. The merged corporation will initially operate a fleet of 19 satellites in various orbits and spectrum regions, with ten more in the works.
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FCC stops subsidies for SpaceX Starlink
The FCC has refused to approve the Starlink proposal, stating that it was uncertain if the technology could reach the advertised speeds in its current state. The regulator highlighted that Ookla’s most recent projections indicated a reduction in the speeds Starlink may offer in 2022. According to the FCC, the Universal Service Fund will hold onto the money that would have gone to Starlink, with the possibility of repurposing those funds in the future for other government initiatives.
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Kyndryl and Five9 in a global partnership
Five9 and Kyndryl, a supplier of IT infrastructure services, have announced a global partnership and strengthened business connection. This collaboration will provide cutting-edge customer assistance by supporting both new and existing clients in migrating traditional contact centers to the cloud. Both businesses will provide updated, cloud-enabled service desk capabilities in addition to providing employees all around the world with individualized, end-to-end IT assistance. Kyndryl and Five9 have created a Global Cloud Contact Center team through this agreement, enabling both businesses to consistently provide best-in-class expertise, education and training.
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Samsung releases 2 new foldable smartphones
The Galaxy Z Fold 4 and Galaxy Z Flip 4 are two new devices from Samsung that fall under the category of foldable smartphones. Both have larger displays, improved cameras and more streamlined designs. Thanks to sturdier metal frames and Corning glass on the screen that is more resistant to scratches and damage from drops, Samsung said that both phones are the company’s most durable foldable phones yet. Beginning on Wednesday, Samsung will take orders for the new phones, which will be shipped on August 26.
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First Orion and CX Effect collaborate on branded calls
First Orion, a company that offers branded communication solutions for companies, has announced a partnership with CX Effect, a provider of technology whose sole goal is to enhance the customer experience. In order to help businesses brand their calls and prevent calls from being blocked or marked as scams, CX Effect will offer First Orion’s Branded Communication products, ENGAGE and INFORM. These products enable businesses to display the company name, logo, department and reason for the call on the call recipient’s mobile device, both during the call and in the call log after call completion.
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