The rapid adoption of embedded SIMs (eSIMs) is poised to revolutionize the cellular Internet of Things (IoT) landscape, causing significant market disruption and driving growth, according to insights from GlobalData, a leading data and analytics company.
Huawei’s new Paris Innovation Centre reflects its pledge to advance the tech landscape in Europe through collaboration. This £2 million-per-year initiative aims to cement positive relations between corporations and small-medium enterprises (SMEs). SMEs, the bedrock of Europe’s economy, often grapple with the complexities of digital transformation, an issue the Innovation Centre seeks to address.
The UK government’s recent decision to continue a tax exemption policy marking network gear costs as deductible pre-tax profit boosts established telecom firms like BT, although smaller enterprises might not see similar benefits. This fiscal initiative heavily benefits BT in their £15 billion full-fibre project, increasing their capital spending by £300 million annually, expediting their fibre rollout to 25 million homes by 2026.
When it comes to digitization strategies, providing superior customer service is paramount, a concept particularly relevant in the telecom field. Saudi Telecom Company (stc), underlines this belief by revitalizing its customer experience through a strategic collaboration with Huawei. Transforming its big data platform into a Customer-Centric Platform (CCP), offers a unified view of customer data, leading to enhanced marketing segmentation and customization. Improved efficiency and data value are already showing dividends with marked reduction in customer churn and accelerated return on investment.
Greek telecommunications heavyweight OTE appears to be changing course, with whispers abuzz of pivotal shifts in its future business plans. The rumored centerpiece is the potential sale of its Romanian mobile operations, Telekom Romania Mobile, to Quantum Projects Group. This points towards a strategic refocusing on OTE’s extensive Greek operations, signaling a departure from the international stage.
Nokia, the renowned network equipment manufacturer, recently joined the Ultra Ethernet Consortium (UEC). Anchored by the Linux Foundation, the UEC fortifies Ethernet technologies to satisfy the escalating requirements of AI and high-performance computing. With members such as AMD, Cisco, and Microsoft, the consortium seeks to equip Ethernet with more advanced networking functions, while maintaining its simplicity and affordability.
DIDWW, a global telecom operator specializing in premium quality VoIP communications, two-way SIP trunking, and SMS services, has become a strategic voice partner with VitalPBX, a leading provider of unified communications PBX systems based on Asterisk. This collaboration enables VitalPBX users to seamlessly access DIDWW’s SIP trunking and SMS services, thereby enhancing their communication capabilities.
In the dynamic realm of modern business, meeting customer expectations is a challenge. Unified Communications (UC) addresses this by integrating diverse communication tools into a cohesive platform. This article explores UC’s benefits, such as omnichannel experiences, personalized interactions, real-time responsiveness, enhanced collaboration, employee mobility, seamless integration with applications, and leveraging data analytics for continuous improvement. UC transforms the customer journey, fostering satisfaction, loyalty, and long-term success in the competitive business landscape.
In the ongoing debate over Big Tech’s ‘fair share’ contribution to telecom infrastructures, new findings from the Belgian Institute for Postal Services and Telecommunications call into question the validity of the argument. BIPT concludes attributing Big Tech solely for data streams might be over simplistic, citing investments made by Content Application Providers in broader infrastructures. The study raises important concerns about the potential negative impact for end-users, small local CAPs, and the principle of net neutrality.
In the face of declining shares, Vodafone’s bold recovery strategy is underway. The shift from a net profit to a loss has been attributed to several factors including missing operations, adverse foreign exchange movements, and losses from joint ventures. Nonetheless, CEO Margherita Della Valle is leading a restoration plan that includes improving customer service and expanding Vodafone Business.
