In a pioneering move, Scotland’s Fire and Rescue Service, SFRS, is enhancing their operational performance with an innovative VoIP (Voice over IP) solution developed by MLL. This not only amplifies communication efficiency, especially in different departments, but also boosts working conditions for essential staff.
In the midst of Johannesburg, CMC Networks, a leading global Tier 1 service provider, is expanding their Global Network Operations Centre. Pairing this development with their move to new Sandton premises aims to boost network capacity, heighten operator productivity, and elevate customer encounters. Through increased AI integration and automation, encapsulating Juniper Mist AI across their network, the upgrade strives to optimize customer experiences.
China finished building the first launchpad at its Wenchang spaceport for the Long March 8 rocket. OmniOn Power’s Intelligent Distribution Bay addresses the growing challenges in the telecom and data center industry by providing real-time monitoring. Infobip launched AI Hub, an advanced upgrade integrating analytics, AI, and gen AI features to facilitate seamless end-to-end conversational experiences. CallTower joined the International Trade Council, reinforcing its dedication to excellence in Cloud Communications. The US government granted $50 million to Dish for the Open RAN Center for Integration & Deployment (ORCID), aimed at enhancing the global Open RAN ecosystem.
Exploring fresh avenues in cybersecurity alliances, Ukraine and Romania envision bolstering digital frontline with an impactful pact. The focus pivots around supercharging cybersecurity, enabling 5G technology, and rehabilitating Ukraine’s connectivity infrastructures in light of recent cyber breaches. Spearheading distinctive initiatives, the collaboration plans to fortify national networks, establish a cloud-based public e-service platform and popularize 5G technology across Ukraine.
MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.
In a groundbreaking move, Iliad and Vodafone are set to join forces in a strategic merger that has gained unanimous support from Iliad’s board of directors and its primary shareholder, Xavier Niel. The proposal aims to amalgamate Iliad’s ‘innovative approach to connectivity, affordability, and digital inclusivity’ with Vodafone’s expertise in the business-to-business (B2B) sector.
In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.
Verizon Public Sector has clinched a $15 million task order to upgrade voice and data services for the U.S. Navy’s Morale, Welfare and Recreation (MWR) division. The contract, granted under the federal government’s Enterprise Infrastructure Solutions (EIS) procurement initiative, will witness Verizon integrating innovative technologies and services for voice across MWR’s global locations.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the Omdia Universe: CPaaS Platform Providers 2023/24. The evaluation was based on specific criteria that analyzed Sinch’s strategy, execution, and market presence.
In a strategic move, Cloudli Communications, a prominent Montreal-based provider of voice, data, and messaging solutions, has officially merged its brand with ConnectMeVoice, an originally New Jersey-based company specializing in cutting-edge hosted voice over internet protocol (VoIP), unified communications as a service (UCaaS), and call center as a service (CCaaS).
