Nokia’s innovative drone-in-a-box solution gains traction as Belgian B2B provider Citymesh implements a nationwide drone network to aid emergency services, highlighting the potential success of B2B-led mobile operators.
Inmarsat collaborates with Hyundai-owned Supernal to connect electric vertical take-off and landing (eVTOL) aircraft to its Velaris comms service, addressing beyond visual line of sight challenges, spurring competition with terrestrial network operators like Nokia.
GoTo introduces over 30 new features GoTo has revealed over 30 new features across its IT management, support, and unified communications solutions. The new features include GoTo Resolve and Zendesk connectivity for remote support sessions and automated session tracking. Also, Rescue and Google Translate integration, GoTo Customer Engagement, and OpenAI’s ChatGPT integration to produce custom content. Other additions include enhanced call statistics, a centralized security dashboard, and customized surveys. The new features are intended to help consumers and IT teams save time and money while boosting productivity, usability, and the customer experience. Read the full article. Virsae and Hammer team up for a 360-degree cloud contact center experience Virsae and Hammer have collaborated to introduce Outside In – Inside Out, a 360-degree consumer and agent experience solution for contact centers. The service delivers a unified view across on-premise, cloud-based, and hybrid infrastructures, allowing network readiness evaluations, customer journey discovery and…
A strategic relationship between Türk Telekom and Korea Telecom (KT) was launched on Sunday. This initiative will promote cooperation in the areas of media content, private fifth-generation network construction, and collaborative investment in startups. The cementing of this agreement is a conclusion to the two businesses’ nonbinding memorandum of understanding for collaboration inked at the Mobile World Congress in March. The new agreement, according to KT, would increase consumers’ access to Korean media content offered by KT through Türk Telekom’s internet protocol television and streaming services. Depending on how Turkish viewers react, the agreement also suggests possibilities for expanded bilateral media content sharing and collaborative efforts to produce new media content. Furthermore, KT has promised to share its private wireless network technology with Türk Telekom in order to establish an enterprise network by 2023. The private network architecture is anticipated to provide business and government clients with wireless…
After reaching a deal last week, TalkTalk is prepared to purchase SSE Phone & Broadband. All existing SSE customers and the company’s staff will switch to TalkTalk in the upcoming months after the purchase has been finalized. This sale will allow Ovo Energy to concentrate on its core energy business, which the company acknowledges is a difficult position right now. For TalkTalk, the focus is on gaining economies of scale. The services delivered to customers won’t change right away, according to OVO, and TalkTalk confirmed that this is also true for the terms and conditions that apply to those customers until their current contract expires. These developments have come in the wake of rumors that Virgin Media O2 is considering acquiring TalkTalk, which was returned to private ownership under Tosca IOM in a £1.1 billion transaction late last year. According to reports, the firm might be valued…
Google and Oracle experience data center outages due to UK heatwave Following a record-breaking heat wave that blasted Britain on Tuesday, data centers used by Google and Oracle Corp. have both failed. Both businesses attributed the disruptions to “cooling systems” issues. Both Google and Oracle have shut down equipment, causing interruptions to their cloud services, in order to prevent irreparable damage to physical components and thereby creating a lengthy outage. On Tuesday, when the outages started to spread through London, temperatures in the UK reached 40 degrees Celsius (104 degrees Fahrenheit). Read more at: https://tinyurl.com/3t2xm2a5 FBI and Verizon Network enter $400 million contract Verizon and the FBI have signed a new $400 million deal, with the telecoms giant assisting to increase the data bandwidth for the law enforcement organization. New features include a worldwide Virtual Private Network and faster data transmission rates using 4G and 5G wireless connectivity within the…
UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…
Intel and Exfo release tool for 5G issue detection Operators will be able to monitor a 5G network in real time thanks to a new solution developed by Exfo, a Canadian telecommunications testing company, and Intel, a US chip manufacturer. The new service, dubbed “Exfo’s full-stack assurance solution,” is marketed as a way for 5G network operators to detect and correlate service degradation concerns.The software is said to combine system, monitoring, and telemetry data flows, monitor them in real time, and respond quickly if a fault is detected. Read more at: https://tinyurl.com/9x66wd2z Qualcomm’s €1 billion antitrust punishment lifted Qualcomm was fined €997 million by the EU in 2018, in what was considered as a major victory for regulators over ‘big tech.’ The General Court, Europe’s second-highest court, has now overruled this order. The complaint concerns Qualcomm’s payments to Apple running into the billions of dollars between 2011 and 2016 to…
Twilio, a customer engagement platform used by hundreds of thousands of businesses around the world, and Syniverse, a communications technology provider to leading carriers and enterprises, have announced that their strategic partnership has been finalized, with Twilio investing $750 million in common equity in Syniverse and the companies expanding their strategic and commercial partnership. In February 2022, Syniverse opted to abandon its intention for a $2.85 billion reverse acquisition that would have resulted in the business being listed on the New York Stock Exchange (NYSE). Syniverse will remain as being majority-owned by the Carlyle private equity firm, with Twilio’s $750 million investment serving as a source of additional funding. Twilio was originally mentioned in February as a possible alternative to the Syniverse NYSE IPO. With the completion of this deal, Twilio has become a large minority owner of Syniverse, while Carlyle retains the controlling share. Syniverse obtained $1.025…
WOW! partners with Reach Mobile Wide Open West (WOW!) has teamed up with the MVNO aggregator Reach Mobile to launch a wireless service. WOW! mobile, powered by Reach, will be accessible in a few markets this spring, and the business is currently working on determining the initial launch sites. It is intended that the mobile product should be expanded to all of WOW! markets shortly after the launch. WOW! will be able to bring a mobile product to market rapidly by relying on their operational efficiency, a full-featured platform, and a fantastic customer experience in a lower-cost operating model by employing Reach Next. Read more at: https://tinyurl.com/2smnm38n Audi taps Verizon for 5G vehicles Audi of America and Verizon have launched a new cooperative venture, with the goal of utilizing Verizon’s 5G Ultra Wideband connection within Audi automobiles. Their offering will encompass augmented mobile services and new driving-assistance technologies, paving the…
