Airtel Business and Vonage have launched Airtel IQ Business Connect, a unified communications platform for Indian enterprises. Leveraging Vonage’s cloud technology and Airtel’s network, the solution enables seamless, cross-device engagement.
Airtel is tackling India’s growing spam call issue with its latest AI-powered spam detection solution. This innovative system analyzes and alerts users within 2 milliseconds, detecting over 100 million spam calls daily. Available to all 387 million Airtel customers for free, it sets a new benchmark in AI-driven telecom security.
Remote work and digital nomadism are booming, and VoIP keeps globetrotting professionals connected. This article explores how VoIP offers cost-effective, flexible calling and a variety of features like video conferencing and instant messaging. Popular tools like Zoom, Skype, and WhatsApp are explored, highlighting their strengths for travellers and remote workers. The article concludes by emphasizing how VoIP empowers seamless communication and collaboration from anywhere in the world.
Sinch has introduced the Sinch Omnichannel Connector on Salesforce AppExchange, enhancing customer engagement for Salesforce Marketing Cloud users. This innovative tool integrates seamlessly with Salesforce, allowing businesses to broaden their communication reach across numerous channels like RCS, WhatsApp, Instagram, and more.
Intermedia Cloud Communications, a prominent provider of AI-powered cloud communications and collaboration solutions, has unveiled its latest innovation aimed at enhancing business communication strategies. Today, the company introduced Intermedia Archiving for its omni-channel cloud Contact Center solution, marking a significant expansion of its service capabilities.
SIPPIO, the global leader in voice enablement, and Clerk Chat, the leading conversational messaging platform, have today announced the launch of ‘SIPPIO Text Messaging by Clerk Chat’. Available immediately, the new service seamlessly integrates SMS/MMS and WhatsApp Business directly into Microsoft Teams, with Apple Messages for Business coming soon.
A recent study by Juniper Research, a leading authority in telecommunications markets, has unveiled a sobering forecast for operators’ revenue derived from business SMS traffic in 2024. Contrary to previous years’ robust growth, the study anticipates a mere 5% uptick in revenue, marking a significant decline from the previous year’s 23% surge.
In the realm of mobile communication, Virginie Debris stands as a seasoned expert, navigating the evolution from ringtones to Rich Communication Services (RCS). With an illustrious career spanning over two decades, she recently captivated audiences at Mobile World Congress, delving into RCS’s transformative potential. In this exclusive interview, Virginie sheds light on her journey and shares invaluable insights into the future of messaging.
SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
Stage X won South Korea’s fourth mobile operator spot with a $322 million bid for 5G spectrum. Yellow.ai and Infobip have partnered to enhance global customer support through AI-driven voice automation and conversational experiences.
Breezeline invests in a 525-mile fiber network to boost internet for 45,000 homes and businesses in New Hampshire. DARPA, in partnership with Nokia’s Bell Labs and others, aims to develop a sustainable Moon base with a robust telecom network to support future Mars expeditions.
