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In a significant move aimed at bolstering cybersecurity across the country, the UK government has rolled out stringent regulations requiring manufacturers of internet-connected devices to adhere to minimum-security standards. The new laws, part of the Product Security and Telecommunications Infrastructure (PSTI) Act 2022, are designed to mitigate the risks posed by weak security features on smart gadgets.

Epsilon Telecommunications (Epsilon), a global interconnectivity provider, has been chosen by Moratelindo, one of the largest telecommunications infrastructure and network providers in Indonesia, to connect customers to a global ecosystem of Internet Exchanges (IXs) via Remote Peering. This partnership enables Moratelindo’s enterprise customers, carriers and service providers to extend their network reach and improve content and application performance in the U.S., Europe, Hong Kong, Japan and rest of the world.

CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

Broadvoice, a provider of omnichannel contact center platforms and unified communications for small and mid-market enterprises and BPOs, has been recognized for its outstanding customer satisfaction strategy. The company’s Broadvoice Success Program has been awarded a Bronze Stevie Award for Best Customer Satisfaction Strategy. Judges praised Broadvoice’s approach as “impressive” and “significant,” highlighting its exceptional commitment to client satisfaction.

The Snapdragon X Plus is an upgraded version of the Snapdragon X Elite, which debuted in October last year. Many of the touted features remain similar, including claims of exceptional performance, extended battery life, and cutting-edge on-device AI capabilities. Qualcomm asserts that the CPU, GPU, and NPU (Neural Processing Unit) collectively offer superior performance and energy efficiency.

A new study launched by Forrit, the next-generation, global content management system (CMS) provider, reveals that 89% of senior marketers and tech leaders are optimistic that Web 3.0 and the metaverse have the potential to revolutionise the way we interact with the web. However, the report, titled Web O.No: your business’ bleak online future and how to avoid it uncovered that 87% believe the current state of the internet will stunt these innovations – and none of the respondents have websites that are currently equipped for this transformative new internet era.