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Unified Office, a managed service company that provides cloud-based business communications services, has announced the availability of its new Alexa-powered AI-based Performance Notifications Suite. The suite incorporates Alexa-powered communications into Unified Office’s AI-based notifications platform, allowing clients to receive mission-critical notifications through Alexa-enabled products.   The AI-based alerts platform from Unified Office is designed to provide organizations with enhanced visibility and convenience, allowing them to respond faster to events that may harm their business. The platform employs the latest advances in linear regression methods, predictive analytics and AI.    The new Alexa-powered AI-based Performance Notifications Suite allows hotels to alert personnel with information such as how many guests are checking in or out, ordering room service, leaving early, and more. Restaurant owners may be provided with trend information and be informed of after-hours events.   The suite works in conjunction with Unified Office’s Complete Connect Now business communications platform and…

After suing Apple over patents infringement VoIP-Pal is determined to launch the exact same process with Amazon. The lawsuit has been filed in Nevada, and is focusing and Amazon’s cloud-based virtual assistant, Alexa, especially on its calling and messaging services. The Washington-based company blames Amazon for using the very same four patents that it is suing Apple for. In Amazon’s case, the technology is used to make function voice and video calls or voice messages. Voip-Pal is trying to make profits from patents they own that are based on VoIP technology. The CEO of Voip-Pal, Emil Malak said, “After investigating Amazon’s Alexa platform and Echo line of products our technical team has concluded that the calling and messaging functions infringe our patents. Amazon’s foray into communications seems to be part of a larger trend of giant corporations battling for market dominance by offering Internet-based communication products that integrate with traditional…

The UK government has officially designated data centres as Critical National Infrastructure (CNI), elevating their significance to that of energy and water services. This move aims to boost resilience against cyber threats, IT outages, and environmental hazards, safeguarding key data like NHS records. Enhanced governmental support will enhance cybersecurity and foster the digital economy.

Swiss IoT module maker u-blox and UK-based Wireless Logic have partnered to revolutionize IoT connectivity. Integrating Wireless Logic’s Conexa network with u-blox’s cellular IoT modules enables optimal coverage, seamless scalability, and robust performance. This strategic alliance promises enhanced control, faster time-to-market, and unprecedented flexibility for industries like automotive, healthcare, and smart cities.

AT&T’s partnership with Kinetic aims to enhance rural areas through bundled fiber and wireless offerings. This collaboration addresses the digital divide, offering high-speed internet and cost-effective solutions to underserved regions. With significant investments and strategic initiatives, both companies strive to connect more users and improve digital accessibility nationwide.

HORISEN and Vodafone Germany launch an innovative public transportation ticketing system, integrating Rich Communication Services (RCS) and Direct Carrier Billing (DCB). This collaboration simplifies fare purchases via mobile phones, enhancing user convenience. As part of Vodafone’s UPLIFT initiative, this project underscores a commitment to sustainable, digital transformation in public services, reflecting VoIP advancements.