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EU has classified Alphabet, Amazon, Apple, ByteDance, Meta, Microsoft as 'gatekeepers', making them to adhere to a specific set of guidelines.
Market Watch

EU’s Gatekeeper Designation: Impact on Tech Giants and Digital Market Dynamics

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The EU’s strategic push under the Digital Markets Act has resulted in mega-tech firms Alphabet, Amazon, Apple, ByteDance, Meta and Microsoft being labelled ‘gatekeepers’. With this new classification, pivotal changes are expected in the realm of digital services for end-users and businesses. Crucial guidelines centering around data transparency, competitiveness, and platform interoperability must now be adhered to. On the other side of the coin, brands such as Samsung have evaded the ‘gatekeeper’ tag.

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8×8 Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI.
UCaaS

8×8 Expands Customer Support with AI-Enhanced Voice Assistance Integration

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Leading cloud communication and contact center solutions provider, 8×8, Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI. This addition augments the already robust conversational AI self-service capabilities of 8×8’s platform, enabling businesses to seamlessly deliver both straightforward and intricate experiences through digital and voice channels.

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NEC and Celonis SE have solidified their collaboration by entering into an expanded strategic partnership, making NEC a "Platinum Partner."
Market Watch

NEC and Celonis Deepen Partnership to Enhance Business Process Efficiency

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NEC Corporation and Celonis SE have solidified their collaboration by entering into an expanded strategic partnership, marking NEC’s elevation to the highest echelon, the “Platinum Partner,” in Celonis’ certification program. Commencing their joint efforts in May 2022, NEC and Celonis initiated their association to gain operational insights and enhance business processes. The multinational IT and electronics giant, NEC, strategically established Centers of Excellence, achieving process optimization milestones in key domains like order-to-cash and procurement.

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With a mission to provide the most reliable phone service at the best prices, OFFICErING has revolutionized the way businesses connect.
VoIP Solutions

Stay Connected Anywhere, Anytime with OFFICErING’s VoIP services

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In a world driven by connectivity and instant communication, businesses need reliable and efficient phone service to thrive. OFFICErING team understands that. With a mission to provide the most reliable phone service at the best prices, OFFICErING has revolutionized the way businesses connect and collaborate. By combining cutting-edge technology, a carrier-class IP network, and an unwavering commitment to customer satisfaction, OFFICErING offers a seamless and feature-rich phone system that guarantees uninterrupted communication.

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Five9 has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics.
CPaaS

Five9 Strengthens CX Platform with Aceyus Acquisition

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Five9, the renowned provider of the Intelligent CX Platform, has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics. The announcement comes as Five9 continues to bolster its capabilities and expand its market presence in the realm of customer experience solutions. Aceyus is recognized for its comprehensive suite of pre-built integrations, which enable the aggregation of data from various sources.

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Vonage has introduced the Vonage Protection Suite, a comprehensive lineup of counter-fraud products and solutions aimed at safeguarding against the ever-evolving threats of online fraud and cyberattacks.
Security

Vonage Unveils Protection Suite to Safeguard Businesses

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Vonage, a leading global provider of cloud communications solutions for businesses’ digital transformation, has introduced the Vonage Protection Suite, a comprehensive lineup of counter-fraud products and solutions aimed at safeguarding against the ever-evolving threats of online fraud and cyberattacks. The suite empowers developers and businesses to create robust counter-fraud measures, offering a unique level of customer control in managing communications.

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Spectrum Enterprise has joined forces with the Texas State Aquarium, a nonprofit organization based in Corpus Christi, Texas.
Telecom News

Texas State Aquarium Partners with Spectrum Enterprise to Revolutionize Wildlife Rescue Operations

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In a groundbreaking partnership, Spectrum Enterprise, a division of Charter Communications, Inc., has joined forces with the Texas State Aquarium, a nonprofit organization based in Corpus Christi, Texas. The aquarium has embraced Spectrum Enterprise’s advanced technology solutions to revolutionize its wildlife rescue operations and elevate its onsite veterinary care.Attracting over half a million visitors annually, the Texas State Aquarium is renowned for its captivating displays of mammal, bird, and marine life.

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Ningbo, an essential economic hub south of the Yangtze River Delta, is effecting a promising transition from a traditional industrial center to an intelligent and smart manufacturing hub.
5G

Ningbo 5G Transformation: Smart Manufacturing and Digital Synergy

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Ningbo, a vibrant economic hub in China, is transforming into a smart manufacturing center, committing itself to superior digital infrastructure. The heart of this strategy encompasses a six-layered approach focused on efficient information transmission that fosters industry digitization. With established leadership in 5G industrial internet, and over 600 private networks already deployed, the city provides a gateway to the digital future. Innovation extends beyond large corporations, with solutions ranging from on-premise to lightweight 5G private networks, thus catering to businesses of all sizes. The impact is far-reaching and the future, promising, as China Mobile Ningbo aims to address industry-specific challenges with targeted 5G solutions.

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