With BT Group’s current CEO Philip Jansen’s departure on the horizon, the telecommunications industry is abuzz as Telia’s top-notch leader Allison Kirkby is slated to step into his shoes in 2024. Equipped with a celebrated career within the telecom sector and experience as a non-executive director at BT since 2019, Kirkby’s ascension is anxiously anticipated.
BT’s innovative Etc unit is poised to launch trials repurposing outdated street cabinets into electric vehicle (EV) charging points. Aiming at a smooth transition during the UK’s fiber rollout, this pioneering step initially caters to BT Group and Openreach employees in Northern Ireland, with plans for public engagement. However, the venture’s ultimate impact rests heavily on successful pilot performance.
Huawei plans a comeback in the smartphone market with new 5G devices using domestic chip supplies. Concerns persist about the quality of these chips and Huawei’s absence from the Android Play Store. CityFibre challenges Openreach with a faster wholesale FTTH service, while Optus collaborates with SpaceX’s Starlink to expand mobile coverage in Australia’s remote areas. Ofcom investigates O2 Virgin Media over customer complaints, and the European Court of Justice rejects a ruling on the Three-O2 merger, adding to the uncertainty in the telecommunications regulatory landscape.
As the UK’s fibre landscape intensifies with rising competition, leading players are racing to expand gigabit-capable broadband nationwide. Noteworthy, alternative network providers, referred to as “AltNets”, are displaying proactive strategies to swiftly deploy networks. On the other hand, traditional companies are recognising opportunities in fibre rollout, as seen in Openreach’s pricing approach of their wholesale lines.
Gigaclear commits to connecting rural communities in Yorkshire, extending its full fibre network to 16,000 homes and businesses. The move minimizes disruption, using existing Openreach infrastructure, and aims for service availability by year-end.
Hyperoptic announces over 100 layoffs, with plans to reassign 40 network build engineers to customer-focused roles amid growing competition and economic pressures in the UK fibre market. Industry consolidation seems inevitable as rival networks face similar challenges.
Vodafone Expands Partnership with Currys Vodafone is expanding its partnership with Currys to offer the Vodafone Together mobile and fixed bundle to Currys’ customers in the UK. This move strengthens Vodafone’s presence in the fixed line market and complements its existing mobile contract reselling. Vodafone promotes itself as the provider of the UK’s fastest Wi-Fi technology and the largest full fibre network, utilizing Openreach and CityFibre infrastructure. In addition, Vodafone is urging businesses to donate unused devices to its Great British Tech Appeal. This Appeal aims to bridge the digital divide and promote a circular economy by refurbishing and distributing devices to those in need. Read the full article. Content Guru Integrates Jabra Engage AI Content Guru, a leading cloud contact center provider, has integrated Jabra Engage AI, an AI-powered sentiment analysis software, into its storm® platform. This integration allows organizations to analyze the tone of voice in real time, providing valuable insights to support agents and improve…
BT unveils plans to reduce workforce by 40% and expand FTTP network, aiming for millions more retail fiber customers and significantly increased 5G coverage. Amid mixed financial results, the company’s transformation strategy seeks a leaner structure and a brighter future.
Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…
Openreach adopts Nokia’s 10Gbps FTTP broadband kit for the UK The Finnish telecom equipment manufacturer Nokia has announced that Openreach will deploy its next-generation fiber solutions. This will help meet Openreach’s target to bring ultra-fast and reliable broadband access to 20 million homes across the UK by the mid-to-late 2020s. Clive Selley, CEO of Openreach, said, “This new digital platform will help our economy to bounce back more quickly from the COVID-19 pandemic – enabling people to continue work from home, and millions of businesses to operate seamlessly online for decades to come.” This supplier agreement also marks a shift away from reliance on Huawei equipment for the UK’s largest broadband networks. Read more at https://tinyurl.com/yb6cj6jn Google and Apple’s joint COVID-19 contact tracing API now available to health authorities Apple and Google have released the first public version of their jointly developed API for COVID-19 tracing apps. This software will enable public health authorities to…
