Explore the real-world benefits of proactive Unified Communications management, as increasing costs and complexity demand streamlined solutions. Discover how third-party tools enhance visibility, reduce operational overhead, and support automation for multi-vendor UC environments.
Discover the Wireless Broadband Alliance’s proposal for a single operator-managed wifi architecture, aiming to streamline data collection, management, and optimization of home networks with a cost-effective, unified solution.
Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged a “broken bundle” issue and committed to identifying and reimbursing affected customers, although the process may take time. Eir plans to implement system updates, including a new billing system, to prevent similar problems in the future. The company aims to complete all agreed measures by the end of the year. Read the full article. TalkTalk Partners with CityFibre TalkTalk has formed a strategic partnership with CityFibre, enabling its wholesale customers to access CityFibre’s business Ethernet infrastructure. This collaboration is part of TalkTalk’s strategy to work with multiple providers and expand its product offerings. The move…
Telinta, a global leader in cloud-based softswitch and billing solutions, and Commio, a leading VoIP origination and termination provider,have teamed up to meet the needs of VoIP service providers. The two industry leaders will jointly present a webinar for VoIP service providers explaining the benefits of using Commio’s high-quality services together with Telinta’s platform. Save the Date: Tuesday May 23, 2023 11:00am Eastern Time (UTC-04) To Register: telinta.com/Commio-Webinar Using Telinta’s cloud-based TeliCoreTM softswitch and billing platform, VoIP service providers can easily use Commio’s VoIP Termination, Origination and Messaging to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile or Desktop VoIP calling, and other popular services. Using Commio, you can easily select from 40+ underlying carriers with built-in redundancy. With tools to monitor, troubleshoot, and solve common communications issues, access to a U.S.-based team of responsive experts, and built-in intelligence to save money and improve quality, Commio delivers a better way to communicate. …
Amid global economic transformation, network technologies hold vital importance as businesses prioritize cost-saving cloud computing and greener power consumption. Focusing on enhancing customer experiences impacts the development of the metaverse, enabling smart cities and new monetization opportunities. Connectivity, as a critical component, drives sustainable growth across industries.
Sinch’s new international IP Connect service expands its direct connection voice footprint, addressing global call issues and delivering superior voice quality across Europe, Asia, Africa, the Middle East, and Latin America. Offering transcoder-free and consistent feature functionality, IP Connect helps improve customer engagement and contributes to building value, trust, and loyalty.
Vonage secures a Top Customer Sentiment Award for Contact Center as a Service from Metrigy, tied for the highest overall score among 27 providers. Praise includes technical features, reliability, integrations, and AI capabilities, highlighting Vonage’s innovative approach to customer engagement.
Broadvoice’s b-hive platform earns the 2023 Unified Communications Product of the Year, offering small and mid-market businesses advanced UC technology and enterprise-level features. This innovative solution includes cloud PBX, unified communications, and integrations for popular platforms to enhance collaboration and commerce globally.
Nokia and Claro Colombia join forces to deploy a cutting-edge private 4.9G wireless network at Sociedad Portuaria Puerto Bahía, enhancing mission-critical connectivity and on-premises data processing. This collaboration aims to strengthen port operations, optimize logistics, and support Colombia’s most advanced multipurpose maritime terminal in its digital transformation journey.
TELUS becomes the first North American CSP awarded ‘Running on ODA’ status, joining global giants in utilizing Open Digital Architecture to transform into agile digital organizations. Achieving cost and time reductions, TELUS delivers enhanced customer experience through cloud-native, vendor-agnostic solutions.
