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Telecom News

Sangoma has sold its one millionth desk phone

By Aiste Kryzanovske September 20, 2022

Sangoma Technologies Corporation, a supplier of cost-effective Communications as a Service (CaaS) solutions for companies of all sizes, has announced the sale and shipment of the one millionth IP desk phone to Jenne Inc., a long-time Sangoma partner. “We’ve had a long and very successful relationship with Sangoma. And part of that, is the excellence of their ‘all built in-house’ UCaaS solution, which includes tightly integrated desk phones designed for their UC environment. Desk phones continue to be an important part of the overall UC solution set, especially to brick-and-mortar businesses. The achievement of delivering one million phones to the marketplace is impressive and will continue to be a big part of Jenne’s overall success, whether that is in delivering cloud-based or on-premises solutions,” said Dean Jenne, president of sales, Jenne Inc. Sangoma’s IP desk phones are part of an integrated cloud communications solution created and manufactured by…

News Roundup

A quick roundup of the news in Telecoms | Week #37

By Aiste Kryzanovske September 16, 2022

FCC to tackle space debris problem New regulations have been proposed by the US Federal Communications Commission (FCC) to address the escalating space debris issue. The regulatory body hopes to cut the 25-year period when low Earth orbit (LEO) satellites are permitted to linger in space after their mission ends to no more than five years. The probability of this space debris colliding with something important such as a working satellite would be reduced if this unused equipment were to be deorbited sooner. Read more at: https://tinyurl.com/2p9aj6jk TalkTalk establishes two new wholesale divisions TalkTalk has revealed the launch of two new wholesale businesses. The first focuses on business-to-business wholesale services, while the second focuses on the consumer market sector. The Business Wholesale Services segment will provide resellers, aggregators and system integrators with premium and high bandwidth services. Meanwhile, the company’s nearly one million home clients will be served by the…

VoIP Solutions

Increasing call center productivity with predictive dialer from INVADE

By Aiste Kryzanovske September 15, 2022

INVADE, a provider of innovative communication solutions, together with Emertec, INVADE’s commercial partner, offers an enhanced solution that is designed to enable enterprises to quickly and cost-effectively deploy INVADE’s fully managed and flexible Dialer-as-a-Service (DaaS) software. Predictive dialer software is a popular solution for outbound contact centers. The use of this serviceboosts the interviewers’ efficiency by increasing the call connect rate, while also enhancing consumer engagement. INVADE has a wealth of expertise in developing and implementing market research software, and because of the modular nature of their solution, they can produce the best-in-class predictive dialer to match a large range of requirements. Currently covering over 50 countries, INVADE, in partnership with its commercial associate Emertec, assists market research operations ranging in size from 5 to 1000 interviewers. Emertec and INVADE have worked together for over a decade to develop cost-effective and best-in-class dialer solutions. Through the development of…

Telecom News

DIDWW expands emergency services support to 27 countries across the globe

By Aiste Kryzanovske September 15, 2022

DIDWW, a global telecoms provider offering premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced the expansion of its emergency services support. Emergency calling capabilities with the DIDWW SIP service has now been activated in sixteen additional countries: Norway, Ireland, the Netherlands, Germany, France, Croatia, Bosnia and Herzegovina, Serbia, Bulgaria, Albania, Greece, Turkey, Argentina, Brazil, Australia and New Zealand. As more businesses are moving away from traditional telephony and taking their communication solutions into the cloud, the need for emergency services support while using IP-based services has increased significantly. DIDWW ensures reliable connectivity to Public Safety Answering Points (PSAPs) via local dialing in selected regions, meeting the highest standards of regulatory compliance. The DIDWW Emergency Dialing service allows outgoing emergency calls from DID numbers, thereby facilitating the access by DIDWW customers to diverse new markets for a variety of business initiatives, even those…

Telecom News

Google announces high-speed telecom project

By Aiste Kryzanovske September 14, 2022

Google has a long history of secretly working on complex, high-tech projects, and the company has disclosed yet another such initiative. Aalyria, a new telecom company, was introduced on Monday. Within Google, it was known by the code name “Minkowski.” Despite the lack of precise information, sources claim that the company has been developing software for satellite-based, high-speed communications networks. Aalyria stated in a media release that its goal is to manage extremely fast, remarkably secure, and highly complicated communication systems that span land, sea, air, near space and deep space. However, Google declined to disclose information about Aalyria, including how long it has been developing the technology and how many employees are joining the startup. The Loon group’s software will be converted by Aalyria experts into a cloud-based system for controlling intricate networks that link high-speed Internet to objects such as satellites, aircraft and ships. …

Telecom News

Rivada Space Networks has joined EU Secure Connectivity Program

By Aiste Kryzanovske September 13, 2022

The EU Secure Connectivity Program has welcomed Rivada Space Networks, a wireless technology company focused on open access wholesale and the fusion of terrestrial and satellite communications. The EU space-based, secure communication system proposes to use the most recent quantum communication technology for secure encryption in order to accommodate growing and changing governmental and business demands. The program aims to enable access to advanced, dependable and high-speed connectivity for citizens and businesses across Europe, including coverage of communication dead zones. This initiative is aimed at ensuring cohesion among Member States, and providing the long-term availability of worldwide uninterrupted secure and cost-effective satellite communication services. In its submission to the EU Secure Connectivity Program’s preliminary market consultation, Rivada Space Networks outlined the main characteristics of its laser-linked LEO constellation architecture. The business also suggests that the member nations and project stakeholders should use its Open Access Wireless Marketplace platform…

News Roundup

A quick roundup of the news in Telecoms | Week #36

By Aiste Kryzanovske September 9, 2022

T-Mobile sells its wireline business for $1 On Wednesday, T-Mobile US reached an agreement to sell Cogent Communications Holdings, its wireline operations, for $1, taking a $1 billion write-down charge in the process. The wireline industry, which generated $739 million in revenue last year, houses communications systems, data processing machinery and fiber optic cable. In accordance with the deal, Cogent will also acquire some business-related liabilities in addition to the fiber network, related assets and customers. Read more at: https://tinyurl.com/yckz82n2 SES and LiveU launch an integrated video solution In order to provide a complete solution for live video contribution and distribution along with premium content aggregation, SES has partnered with LiveU. Customers will now have access to the most reliable and affordable live video creation and distribution systems for broadcasting live sports, news and other events from stadiums, sporting venues and distant locations. SES broadcasts more than 700 hours of…

Telecom News

BICS and Lynk sign direct-to-mobile satellite agreement

By Aiste Kryzanovske September 8, 2022

In order to extend mobile service to isolated rural regions, the Belgian communications operator BICS has inked a deal with the satellite-direct-to-phone telecoms business Lynk. This agreement will make it possible for mobile network operators (MNOs) to provide services to subscribers in rural areas in North America, the Caribbean, Latin America, South-East Asia, and a number of rural African regions. BICS focuses on cloud, mobility and IoT, while offering digital communications on a worldwide scale. The company also collaborates with MNOs and mobile virtual network operators (MVNOs). This collaboration aims to solve the problem of remote locations that currently lack any form of mobile connectivity. BICS will use its network to connect the cell carriers with the Lynk satellite constellation. Lynk’s solution enables conventional roaming partner integration without requiring that the mobile operators’ networks undergo hardware or software upgrades, thereby expanding coverage to outlying regions, islands, and…

Telecom News

PBX On The Cloud and DIDWW join forces to deliver industry leading voice solutions

By Aiste Kryzanovske September 7, 2022

PBX On The Cloud, a cloud-based voice solutions provider for Latin America and the USA, has further extended its partnership with DIDWW, a global telecoms operator that offers premium quality two-way VoIP and SMS communications. This collaboration will create added value and functionality for PBX On The Cloud customers by utilizing DIDWW’s SIP trunking service. PBX On The Cloud is a part of MIGESA, a Mexican corporation with more than 40 years of experience in information technology, that has partnered with providers such as DIDWW, Microsoft, Cisco Systems, Dell, HP and VMware. Following the Latin American traditions and customs, PBX On The Cloud knows all their customers by name, offering personalized and efficient services in their selected languages, including English, Spanish and Portuguese from their fully redundant data centers. Powerful PBX On The Cloud voice services range from simple residential phone lines to hosted PBX solutions, including SIP…

Telecom News

Samsung US suffers another data breach

By Aiste Kryzanovske September 6, 2022

In late July, Samsung Electronics experienced a cybersecurity incident that resulted in the exposure of personal data of some American customers. The business said it discovered the data breach on August 4. Samsung claims that the customers’ social security numbers and credit card numbers were unaffected, but information such as names, contact information, demographic information, date of birth, and product registration information was compromised. Samsung has already issued a warning to impacted consumers to be on the lookout for phishing emails that attempt to obtain additional personal data. These emails may be used for identity theft or to deceive recipients into installing malware on their computers. The business did not, however, address how many consumers were impacted or why it took Samsung more than a month to alert customers regarding this breach, which was reported only hours before a Labor Day weekend in the United States. …