Taking dynamic major strides in the quantum computing sector, T-Systems, Deutsche Telekom’s IT wing, is partnering with IQM Quantum Computers, offering its customers unique access to the complexities and potential of IQM’s quantum infrastructure. Leveraging the power of quantum mechanics and harnessing the elusive ‘qubits’, this promising collaboration forms a critical intersection of cloud technology and quantum computation, manoeuvring towards transformative problem-solving capabilities.
In an exciting leap forward for 5G technology in Europe, Ericsson and O2 Telefónica in Germany have joined forces to accomplish a remarkable feat in the development of 5G Cloud RAN technology. Their groundbreaking Proof of Concept (PoC) deployment at O2 Telefónica’s Wayra innovation hub in Munich showcased the immense capabilities of Ericsson’s first 5G Cloud RAN installation on the continent. The PoC utilized cutting-edge mmWave frequency and a centralized control unit (CU), achieving an impressive end-to-end speed of over 4 gigabits per second.
Five9, Inc., a provider of the Intelligent CX platform and listed on NASDAQ as FIVN, announced today that Frost & Sullivan has recognized it as a Growth and Innovation leader in the Frost Radar™: European Cloud Contact Center Market, 2023. The Frost Radar™ report highlights key criteria, including the company’s long-standing presence in Europe, consistent growth, effective go-to-market strategies, robust customer support, commitment to local markets, and investments in transformative technologies such as AI integration.
Cisco’s Webex, a leading unified communications and collaboration platform, has become the first of its kind to achieve adherence to the EU Cloud Code of Conduct (EU Cloud CoC) Level 3. This significant milestone was reached after undergoing an independent third-party assessment and audit, which verified the platform’s compliance with all code controls.
Virgin Media O2 extends its RAN deal with Nokia, enhancing 4G and 5G coverage in the UK, while exploring potential 5G cloud RAN pilots. This partnership diversifies vendors and supports the nation’s digital transformation.
BT’s Digital Unit achieves a milestone as the first telco to complete the EDM Council cloud assessment, paving the way for efficient data management and strategic cloud implementations while ensuring data protection and control.
BT and ServiceNow join forces to launch a contact-centre-as-a-service (CCaaS) offering, streamlining digitalization for businesses and public sector clients. This cloud-based solution promotes flexibility, cost-efficiency, and innovative services for a seamless user experience.
EU regulators approve Microsoft’s Activision Blizzard acquisition, amid concerns raised by UK’s CMA and US’s FTC. Microsoft commits to a ten-year agreement addressing competition issues in cloud gaming distribution, yet the future remains uncertain as global regulators’ decisions vary.
Genesys launches AI-powered solution, Genesys Cloud EX, focusing on employee engagement and performance within contact centers and beyond. This standalone system addresses workforce forecasting, scheduling, and employee development in today’s remote and hybrid work environments.
Sangoma Technologies Corporation partners with Telarus, enabling access to Sangoma’s cloud-based solutions for Telarus’s extensive partner network. This collaboration offers businesses modern communication systems and an affordable end-to-end solution.
