Vodafone Carrier Services, the division responsible for Vodafone’s global trading of voice, network connectivity and messaging services, has announced that the Voipfuture Qrystal solution will be used for monitoring the quality of the company’s end-to-end, IP-based voice network service. According to Voipfuture, their platform provides advanced voice quality analytics, reporting and troubleshooting by means of signaling and media metrics. The Qrystal platform acts as a passive monitoring system, and analyzes SIP and RTP traffic in real-time. This technology, patented by Voipfuture, uses fixed time slicing to deliver quality data in five-second units. Quality data is gathered and combined into different levels, thus providing accurate information to assess the quality of overall traffic as well as for single calls. Clive Goodwin, Head of International Voice Services at Vodafone, said, “We designed our Intelligent Routing platform to deliver High Definition voice (HD voice) services across a large number of countries…
Tim Berners-Lee, the tech pioneer who invented the World Wide Web back in 1989, revealed his plans for a contract to ensure that the Internet is safe and accessible to everyone. Speaking at the Web Summit 2018 in Portugal, the British tech genius recounted how he envisaged the Internet as being a platform for sharing information, but the current use of the Internet has digressed from the initial vision that its founders had in mind almost 30 years ago. “All kinds of things have gone wrong. We have fake news, we have problems with privacy, we have people being profiled and manipulated,” expressed Berners-Lee with concern. The tech pioneer has invited governments, companies and citizens to fight against hate and negativity, breach of privacy and political manipulations on the Internet by creating a complete “Contract for the Web” by May 2019, the date by which half of the…
The Facebook-owned communications platform WhatsApp has announced the rollout of their WhatsApp Business API, which will enable businesses to manage communications and send notifications and other non-promotional messages, such as appointment reminders, event tickets and more. WhatsApp has emphasized that when using this new platform, the communication must be initiated by customer sending a message or requesting information. Moreover, the communications between the two parties will incorporate end-to-end encryption, despite traffic passing through an API. There is a cost to this service – the businesses can reply to these messages free of charge within 24 hours, while all the replies sent after this period will be charged at a set price. Another useful feature of WhatsApp Business is that it will soon be possible to use the Facebook Ads Manager to add a “click-to-chat” button on Facebook advertisements, with a direct link to WhatsApp Business chat. WhatsApp Business for Android…
The Beta testers of WhatsApp for Android can now be the first to enjoy the long-awaited voice and video group calling on their mobile devices. These latest features are available on Android Beta versions 2.18.189 and 2.18.192, but first the user has to enroll in the WhatsApp Beta tester program via the Google Play store. Arranging a group voice or video call on WhatsApp is simple; start a call with one person and once the call gets connected, an icon “Add person” appears in top right corner of the screen. On selecting that icon, users will be redirected to a contact list where an additional participant may be selected. Currently, the voice and video group calls only support up to four participants, including the person who initiated the call. The Facebook-owned company’s group calling features were officially announced during the F8 conference this May, and since then only a selected number…
Apple might be looking to save you from yourself with its new version of iOS, that any users will be able to get in septembre 2018, if they have an iPhone 5S or above. Since its beginning in 2006, iOS was more focused on keeping you hooked to your device that pushing you to keep it away from you. During Apple’s WWDC 2018 that took place this week, the Cupertino-based company seems to focus on helping its customers manage their time more effectively with their smartphone. And to help users on this topic, Apple seems to be concerned with iPhone addiction. As Google started focusing on that issue, Apple wants to take the lead on addiction to connected devices. An app called Screen Time will help iPhone users manage their time on their phone, get rid of useless notifications, change the setting of the screen to be less appealing. Another…
No doubt, “blockchain” is the hottest buzz word being discussed across all industries, and telecommunications is no exception. The blockchain is being proposed for use in various applications in the telecommunications industry, such as securing CDRs, billing data and access logs, ensuring data authenticity or ensuring strict operational procedures. Blockchain will certainly optimize costs by eliminating third-parties such as clearing houses, automating audits and improving fraud detection. However, there is one area where the use of blockchain technology has the potential to not only benefit the operators, but will have a revolutionary impact on the way we all understand, use and protect our identities. The Phone Number as your Digital ID Our phone number is our most valuable digital identity, and will remain the only unique international method of identification well into the future. The PSTN, which is wholly based on the use of phone numbers, is the largest social…
To compete with Facebook’s Messenger and WhatsApp as well as Apple’s iMessages, Google is looking for bold new ideas. They have had a number of failures in this area, having tried Talk, Hangouts and Allo! But for an American company, there’s no such thing as failure – there’s just the gaining of experience. Looking forward, Google will focus on delivering their new calling and messaging system called “Chat.” Chat aims to replace SMS, and uses the RCS protocol (Rich Communication Service) to achieve its goals. With Chat, users no longer need to download an application and keep that application updated, and the open-source nature of the RCS protocol will make this platform accessible to developers. According to The Verge media publication, more than 60 companies all over the world, including developers and operators such as Orange, Samsung and Asus have already committed to supporting Chat. For its part, Google promises…
Voice over Internet Protocol (VoIP) has been revolutionizing global communications for a while and nowadays it is considered the coolest and smartest way to talk on the phone. As a result, there has been an explosion of VoIP apps, programs and hardware that offer you amazing features. So whether you are a business owner, an online video gamer, or just an ordinary user, you know that VoIP provides you with an easy, low-cost way to communicate with people around the world. But it’s hard to choose the right application for you with so many options available. So to make your life easier, here are the 10 most popular VoIP apps available: Skype Skype was the first VoIP app for end-user, and is still, by far, one of the most popular VoIP apps available, with more than 300 million subscribers. Skype to Skype audio and video calls, group calls, instant messaging…
It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful technology of the last decade! If you indeed aren’t familiar with it, chances are big you’re already using it without knowing. And if you are aware of the term, but don’t know what it is or what it means, you’re in the right place. Meaning Voice over Internet Protocol, VoIP is a revolutionary technology that delivers voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. In more simple words, it is an alternative and cheaper way of making and receiving phone calls. Other terms such as Internet telephony, broadband telephony, and broadband phone service specifically refer to the supply of voice, fax SMS, voice-messaging and other communication services over the Internet, instead of via the PSTN (public switched telephone network). How does VoIP…