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Salesforce launches a generative AI CRM technology The world’s first generative AI customer relationship management (CRM) platform, Einstein GPT, has been released by Salesforce. The system will provide personalized content for interactions across sales, service, marketing, commerce, and IT using real-time data from the Salesforce Data Cloud. Clients may integrate data with OpenAI’s cutting-edge AI models or employ external models within Salesforce CRM to create dynamic content that responds to user requirements. In order to invest in high-potential businesses and support ethical, reliable, and generative AI, Salesforce Ventures has also established a $250 million Generative AI Fund. Read more at: https://tinyurl.com/2vu9vhnn Dish Wireless receives FCC permission to test T-Mobile’s 5G spectrum Dish Wireless will perform 5G testing using part of T-Mobile’s low-band spectrum before determining whether to acquire the spectrum later this year. The Federal Communications Commission approved the testing, which will be conducted in Arizona until September 30. Dish…

News Roundup

A quick roundup of the news in Telecoms | Week #39

By Aiste Kryzanovske September 30, 2022

Europe may see mobile network interruptions this winter Since Russia’s invasion of Ukraine in February earlier this year, there has been almost daily talk about potential energy shortages and soaring costs. According to telecom sector insiders, any power outages or energy restrictions may have a negative impact on communication networks. According to this assertion, many European nations do not have enough backup measures to mitigate power outages. This increases the likelihood of tower batteries running out and mobile networks failing. Read more at: https://tinyurl.com/mr2kdvm6 Deutsche Telekom unveils the 5G T Phone Deutsche Telekom has introduced their T Phone and T Phone Pro, two in-house handsets with prices starting below €250 and now available in 10 European regions. Subscribers in Austria, Croatia, the Czech Republic, Hungary, Montenegro, North Macedonia, Poland, Romania and Slovakia will be able to purchase the gadgets. Both devices run on Android 12.0 and have three rear cameras,…

Telecom News

NTT DOCOMO and NEC reduce power consumption of AWS Graviton2 processors

By Aiste Kryzanovske September 29, 2022

NTT DOCOMO and NEC Corporation have completed a test to evaluate the energy efficiency and performance of AWS Graviton2 processors across major parts of the 5G core network (5GC). The testing indicated a 72% decrease in power usage when compared to existing x86 processors while utilizing NEC’s 5GC software running on AWS Graviton2. The study examined performance in a 5GC hybrid cloud environment using AWS Graviton2 and the Network Functions Virtualization (NFV) infrastructure installed locally by DOCOMO.. These findings promote the creation of a hybrid cloud environment for telecommunication networks in the future, allowing mobile carriers to offer their users better networks that are disaster-resistant. Following the end of this first phase, the companies will perform a second phase experiment on DOCOMO’s premises to verify the 5GC network operation on AWS Outposts equipped with Graviton2 processors. Naoki Tani, Executive Vice President, Chief Technology Officer, Executive General…

Telecom News

Deutsche Telekom and Google Cloud expand their partnership

By Aiste Kryzanovske July 13, 2022

Deutsche Telekom has selected Google Cloud for its first cloud-native trials in network and data analytics. The operator expanded its partnership with Google Cloud to develop a collaborative roadmap for the telecoms sector by bringing the power of the cloud closer to mobile and connected devices at the network’s edge. The initial phase of this extended Deutsche Telekom and Google Cloud relationship will focus on core network services, network analytics and customer experience analytics. Deutsche Telekom and Google Cloud will jointly test a range of network services in Austria, including 5G standalone and remote packet gateway operations, using Google Cloud and Google Distributed Cloud Edge. In order to leverage data-driven operations and automated workflows with open, Kubernetes-based solutions provided by Google Cloud, Deutsche Telekom will explore a number of use cases including anomaly detection, performance counters and trace data. The operator will be able to better manage…

News Roundup

A quick roundup of the news in Telecoms | Week #27

By Vilija Simkiene July 8, 2022

Ericsson to be the sole RAN vendor for T-Mobile Netherlands T-Mobile Netherlands has appointed Ericsson as a sole supplier for the renewal of its 5G network. Soren Abildgaard, CEO of T-Mobile Netherlands, stated, “I am confident that with the support of Ericsson we will continue to offer our customers the best mobile telecom experience. We have been leading in 4G for many years and we are and will continue to be so with 5G. In recent years, we have built a globally acclaimed 4G network.” According to the Dutch mobile operator, the choice was preceded by an intensive selection process that assessed, among other things, quality, equipment performance, innovation, sustainability and costs. Read more at https://tinyurl.com/4szfd6m4 Nokia and LG U+ collaborate for 5G Advanced and 6G The South Korean mobile operator LG U+ has signed a Memorandum of Understanding (MoU) with Nokia to cooperate on the next generation of wireless…

Telecom News

3CX and Snom combination the most popular choice in the telco market

By Aiste Kryzanovske June 14, 2022

3CX, a provider of commercial communications solutions, and Snom Technology, an IP telephone manufacturer, are celebrating their ten-year strategic technology partnership. Both organizations collaborate closely in the field of customer service with the goal of providing their clients with coordinated solutions. Snom’s Research and Development group guarantees that all new versions and features of the 3CX UCC system are supported by Snom phones. Likewise, 3CX has provided assurance that future Snom phone functions will be compatible with the 3CX system. Both companies’ offerings have always been built on the open SIP standard and have consistently delivered noteworthy solutions. Both are equipped with a wide variety of features with the objective of achieving a high level of barrier-free interoperability between their products. This collaboration will create coordinated and inventive unique selling features that will persuade partners and resellers to use 3CX and Snom technologies in a UCC infrastructure.…

News Roundup

A quick roundup of the news in Telecoms | Week #14

By Aiste Kryzanovske April 8, 2022

Cellcom and Voipfuture expanding their cooperation In addition to the currently provided monitored business voice services, Voipfuture, a supplier of a unique carrier-grade, dual-visibility voice service quality monitoring and analytics solution, stated that it has completed the deployment of its Qrystal monitoring system in Cellcom’s IMS core. Since 2018, Cellcom has been using Qrystal to monitor enterprise customer voice services and the organization will now use Qrystal to ensure voice quality for both individual and business users. Read more at: https://tinyurl.com/5b2zt6jf Curious Thing to scale its solution with Vonage Curious Thing, an Australian voice-based conversational AI provider, is adopting the Vonage Communication Platform to grow its products and improve customer experiences. This will be achieved through automated and AI-enabled proactive client interaction according to Vonage, a worldwide supplier of cloud communications. Curious Thing users may now connect at scale, across regions and channels, using a mix of Curious Thing and…

Telecom News

NTT DOCOMO and NEC onboarding 5G SA core using AWS

By Aiste Kryzanovske March 1, 2022

NTT DOCOMO and NEC Corporation have launched a proof-of-concept (PoC) testing to run NEC’s 5G core network service in a hybrid cloud environment that leverages the Amazon Web Services (AWS) cloud using end-to-end cloud-native network architecture. Through the PoC, DOCOMO, NEC, and AWS expect to prove the viability of cloud-native mobile networks leveraging a public cloud for network function virtualization (NFV). The PoC will validate the energy efficiency and high performance that AWS Graviton2 processors can bring to NEC’s 5GC in the AWS cloud to achieve an energy-performance advantage over comparable solutions. As the first step, 5GC network functions will run in the cloud on AWS infrastructure and corresponding 5GC network functions will reside on DOCOMO’s on-premises infrastructure to verify availability and operational feasibility. The second step will deploy the 5GC network function on AWS Outposts (on Amazon EC2 compute instances powered by Graviton2 processors) on DOCOMO’s premises. AWS…

Telecom News

Colt Technology Services selects Infovista KLERITY to deliver VoIP Service Assurance across its international network

By Aiste Kryzanovske February 24, 2022

Infovista, the global leader in network lifecycle automation, announced that Colt Technology Services has selected Infovista KLERITY to deliver VoIP (Voice over IP) service assurance across the Colt IQ Network. The KLERITY solution will deliver end-to-end visibility to Colt’s international network across 7 major locations in Asia and Europe. Colt Technology Services is a leading provider of agile, high bandwidth connectivity solutions serving data-intensive organizations spanning 210 cities in more than 30 countries. Colt is a recognised innovator and pioneer in Software Defined Networks (SDN) and Network Function Virtualisation (NFV). The deployment of KLERITY within a network enabled with the latest SIP encryption technologies will enable Colt to optimize the quality of experience (QoE) of its VoIP services in a marketplace where quality is a key differentiator, with KLERITY providing detailed, real-time visibility into the perceived QoE and reliability of those services. This includes the ability to view how…

News Roundup

A quick roundup of the news in Telecoms | Week #46

By Aiste Kryzanovske November 19, 2021

Consolidated Communications launches new gigabit service Consolidated Communications has introduced Fidium Fiber, a new Gigabit consumer fiber internet brand with an entirely new customer experience. Fidium Fiber internet will first be available in certain locations in Northern New England, providing symmetrical, Gigabit internet to residential consumers with no data limitations. Fidium provides simple, uncomplicated plans and pricing, with a range of high-speed fiber services beginning at $35 per month. Fidium is currently available in communities throughout Maine, New Hampshire and Vermont, with new locations being added on a weekly basis throughout Northern New England. Read more at: https://tinyurl.com/2m53cs8n Nokia introduces SaaS services Nokia announced the launch of several Software-as-a-Service (SaaS) applications for communication service providers (CSPs), with the objective of providing operators with a more cost-effective, flexible, and customer-centric approach for running existing networks and delivering new services. Nokia’s approach to SaaS for CSPs is to provide new software that…