conXhub, a leading provider of cloud-based communication and collaboration platforms, has entered into a strategic partnership with DIDWW, a global telecom operator offering premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telecom carriers. Through the alliance with DIDWW, conXhub aims to extend its global reach, ensuring high quality voice services for unparalleled customer experience.
Huawei recently unveiled the groundbreaking Xinghe Network large model at the prestigious HUAWEI CONNECT 2023 event. An industry first, it paves the way for advanced network digitalization and enhanced industry intelligence. Harnessing the power of large-scale data and expert knowledge, this model heralds a new era in telecommunications, introducing exceptional features like multi-dimensional awareness, predictive capabilities, and optimized decision-making assistance. Its comprehensive advantages notably include proactive anomaly detection, enhanced application experience and proactive network security strategies.
Charting the future of mobile networks, the advent of Open vRAN technology, equipped with software-defined systems on standard hardware, delivers on the ambitious goals of 5G while retaining unmatched energy efficiency. Pushing these advancements further, QCT and Intel have introduced cutting-edge servers integrating Intel’s pioneering FlexRAN architecture. This merger of CPU computing power with an accelerated system, transforming standard network structures and allowing innovative software integrations, is the driving force behind the striking efficiency improvements within mobile networks.
The unveiling of Apple’s four new iPhone models sparked a surprising underwhelm in the tech community. Meanwhile, debates rose regarding China’s nimble navigation around US tech embargoes, especially regarding iPhone use. No less intriguing were the discussions around Open RAN – tech pioneers revisited this initiative with the UK’s recent efforts to regain Open RAN momentum.
BYOD VoIP, or “Bring Your Own Device Voice over Internet Protocol,” lets employees use personal devices like smartphones, tablets, or laptops for business calls through VoIP. This approach enhances flexibility, productivity, and cost savings, but it also poses challenges like security risks, device compatibility, and privacy concerns. Implementing BYOD VoIP effectively requires clear policies, network readiness, robust security measures, and employee training.
As the world navigates towards an AI-integrated future, the call for reliable connectivity has amplified. The UK’s telecom market, a beacon of global standing, is pivoting towards this demand. Its thrust for seamless connectivity is stimulated by the push for efficient network management and shared infrastructure. Spearheading this transformation is the UK’s transition to fibre optics, aided by the strategic decision to sunset the Public Switched Telephone Network by 2025.
Two prominent players in the outsourced IT services for Managed Service Providers (MSPs) sector, Uptime Solutions and Inbay, have officially joined forces, marking a pivotal moment in their industry collaboration. This merger solidifies their collective standing as the ultimate destination for comprehensive outsourced IT services tailored to the evolving needs of MSPs.
In an exciting development for businesses seeking streamlined communication solutions, CallCabinet has officially integrated its cutting-edge recording and analytics solutions with Zoom Contact Center. This groundbreaking move effectively eliminates the need for multiple, independently managed recording and analytics systems.
The France-based Iliad Group has carved a unique path in the European telecommunications landscape, touting its “Iliad way” as the driving force behind its outperformance in the three key markets of France, Italy, and Poland. Iliad reported impressive group organic revenue growth, with France contributing 7.7%, Italy 12.2%, and Poland 5.6% for the first half of 2023.
GoTo, a trailblazer in communication solutions, has introduced a groundbreaking feature named AI Chat Analysis within its Contact Center platform, enhancing the realm of customer service with advanced AI capabilities. This innovative add-on promises to reshape the way customer service supervisors and analysts understand and interact with customer inquiries.
