Snom, the globally established brand for modern IP telephony, has enhanced the quality and performance of its C520-WiMi conference system, offering businesses of all sizes a more powerful, cost-effective solution for audio conferencing. First launched in 2019, the C520’s features quickly made it a key component of corporate communications during the pandemic – enabling employees to maintain social distancing in large meeting rooms without losing transmission quality. Snom’s customers are now facing new communication demands due to hybrid working and require solutions that can be used both at home and in the workplace. This has prompted Snom to further enhance the already superior technology of its C520-WiMi. The manufacturer runs its own audio laboratory in Berlin, equipped with the world’s most advanced tools for sound optimisation. And the fine tuning of the C520-WiMi has paid off:often, the performance and audio quality of the conferencing system exceeds that of more expensive solutions offered by competitors* and…
LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the best call center apps for Android devices. In this article, we will explore this app, reveal what it has to offer, and why it deserves to be one of the top softphones. Firstly, it is not just for Android. call.center ™ is an innovative SIP-based softphone for Mac OS, iOS, Android and Windows devices. Its full compatibility with a variety of operating systems and standard SIP-based VoIP providers makes it one of the most versatile VoIP softphones available. The call.center™ app has a unique, practical and user-friendly drag-and-drop user interface. All the basic functions are easily accessible and intuitive, allowing users to seamlessly integrate and optimize voice operations with their workflow processes. In addition, for the convenience of users,…
VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy, combining secure, high-bandwidth…
Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…
For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.
Technology and platform provider plan.com has announced a new market-leading Hosted Voice solution that allows customers to connect, configure and manage their phone system on a single platform. This new initiative unites a scalable digital phone system with real-time insights, data analytics and simplified navigation on the my.plan platform. The new plan.com’s Hosted Voice solution refers to the evolution of its existing B2B communications solutions that were built from scratch according to partner and customer feedback and input. Moreover, this new offering merges into the company’s my.plan platform and, when combined with its mobile solutions, gives companies employees the ability to work and stay connected anywhere. This solution offers the latest hardware combined with a unique variety of features and embedded customization having a broad range of features, controls and instant alerts, allowing users to create a solution that meets their unique business needs. Some of the…
A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…
Deutsche Telekom (DT) has announced that it is investing an undisclosed amount in the blockchain payment platform Celo. The company also purchased an unspecified amount of Celo digital tokens to be used on the platform. Deutsche Telekom will be the first telecommunications company to join the Celo Alliance for Prosperity. Celo is an open-source blockchain ecosystem that focuses on making decentralized financial (DeFi) systems and tools accessible via the smartphone. The Celo ecosystem includes a decentralized, proof-of-stake blockchain technology package, a native asset (CELO), two stablecoins (cUSD and cEUR) and the Celo Foundation Alliance of Prosperity. The company was launched in 2017 and has maintained a low profile in the crypto market. However, this has changed in recent months, in part due to the recent $20 million funding raised by blue venture capital firms, including Andreessen Horowitz. This move by DT represents their initial foray into and testing…
Vodafone launches standalone 5G services in Germany Vodafone has announced the launch of its standalone 5G services in Germany. Vodafone Germany, working with Ericsson, Qualcomm, and Oppo, has upgraded around 1000 mobile sites in the 3.5 GHz range, switching them to an independent 5G core network that no longer relies on 4G. Vodafone claims that “latency times of 10 to 15 milliseconds are possible – that’s as fast as the human nervous system.” This initiative will deliver the SA 5G experience to 170 cities and municipalities, including major cities such as Berlin, Frankfurt, Hamburg, Munich and Düsseldorf. Read more at: https://tinyurl.com/5dvhudhr Nokia to supply China Mobile with software-defined networking technology Nokia gained a major cloud win when China Mobile chose the vendor to supply software-defined network (SDN) technology for its public cloud service expansion. As part of the transaction, Nokia will provide its Nuage Networks Virtualized Cloud Services, that include…
When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of adopting blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice on adopting blockchain are based on the onerous experience of early adopters of blockchain. Collaborating and sharing of information Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together…